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Top Rated Contact Management Software with Pipeline Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Pipeline management in contact management software allows tracking of customer stages, sales forecasting, and lead conversion. It provides clear visibility into sales processes, supports customization for different business needs, and enhances organization and reporting. Our reviewers in contact management software rated this feature as highly important.

4 Best Contact Management Software with Pipeline Management

  • Zoho CRM
  • Salesforce Sales Cloud - Highest rated for pipeline management
  • Pipedrive
  • HubSpot CRM

See other top Contact Management products with pipeline management

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the contact management software category. They also needed to have sufficient reviews about pipeline management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for pipeline management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Zoho CRM logo

Zoho CRM

4.3
(6.9K)
visit website

User insights about the pipeline management feature

Reviewers appreciate Zoho CRM's pipeline management for its structure, visibility, and insights into the sales process. They highlight the customization options, ease of use, and the ability to track every stage of the client journey. Users report that it facilitates efficient sales management, accurate forecasting, and improved sales strategies. They find it helpful for tracking sales processes, setting follow-up timers, and managing individual sector tasks. Reviewers feel that Zoho CRM's pipeline management contributes to business growth and success.
“When it comes to pipeline management, Zoho CRM is my trusted ally. It's like having a crystal ball for my coaching business. This feature lets me track every stage of my client journey, from initial leads to course enrollments. The customization options allow me to tailor it to my specific needs, ensuring that no opportunity is overlooked. With Zoho CRM, I'm not just managing pipelines; I'm orchestrating the flow of success, one positive interaction at a time.”
CC

Chester C.

Admin staff

“Pipeline management is essential in Zoho CRM because it provides structure, visibility, and insights into the sales process. It facilitates efficient sales management, accurate forecasting, and improved sales strategies, ultimately contributing to business growth and success.”
EH

Eran H.

Senior Account Manager

Contact Management key features coverage

Zoho CRM offers 6 out of the 6 key features for Contact Management software identified by reviewers:

Contact Database4.4
CRM4.6
Search/Filter4.4
Lead Management4.4
Sales Pipeline Management4.4
Data Import/Export4.3

Pros and cons based on 6,964 verified reviews

51% of users rated Zoho CRM 5 out of 5 stars, while 4% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,964 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive sales management

Efficient client management

Effective customer tracking

Robust lead management

Scalable for various business sizes

Cons:

Frequent user issues

Inadequate customer support

Outdated user interface design

Need for performance improvements

Complicated navigation

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Salesforce Sales Cloud logo
4.4
(18.7K)

User insights about the pipeline management feature

Users find Salesforce Sales Cloud's pipeline management essential for visibility and tracking progress. They report that it simplifies managing thousands of leads, setting reminders, and auditing team work. Reviewers indicate that it helps identify and resolve small issues before they escalate, improving conversion rates and revenue growth. They appreciate the customization options for different teams and the integration with Salesforce's strong analytics offerings. Users say it enhances forecasting and aligns sales efforts, contributing to overall business success.
“I've recently been made responsible for our pipeline updates and the visibility into pipeline is essential to be able to complete my day to day work.Historically we have had a difficult time managing pipeline for renewals and upsells as the person doing this prior was handling it all in a spreadsheet. Since we've moved to doing this in salesforce we are even seeing higher close rates. ”
AE

Adrienne E.

Director of GTM Operations

“Managing my pipeline helps me identify and resolve small issues before they turn into larger problems that could affect my revenue. Thanks to this system, I can now accurately predict the expected sales for each week, month, or quarter.”
KT

Kunal T.

Owner/Operator

Contact Management key features coverage

Salesforce Sales Cloud offers 6 out of the 6 key features for Contact Management software identified by reviewers:

Contact Database4.6
CRM4.6
Search/Filter4.4
Lead Management4.4
Sales Pipeline Management4.5
Data Import/Export4.4

Pros and cons based on 18,765 verified reviews

55% of users rated Salesforce Sales Cloud 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 18,765 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive tracking capabilities

Effective client management

Robust CRM functionalities

Advanced sales management tools

Enhanced organizational capabilities

Cons:

Slow performance speed

Complex setup and configuration

Steep learning curve

Challenging user experience

Not ideal for small businesses

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Pipedrive logo
4.5
(3K)

User insights about the pipeline management feature

Reviewers appreciate Pipedrive's intuitive pipeline management capabilities. They highlight the ease of viewing pipeline stages, tracking potential buyers, and managing unscheduled activities. Users report that the visual management of the pipeline is straightforward, with customizable stages and automatic tasks. They find it easy to change processes, add or delete steps, and move clients between stages. Reviewers feel that Pipedrive's pipeline management provides a comprehensive overview of sales activities, aiding in better decision-making and resource allocation.
“The broader pipeline management feature encompasses both leads and deals, providing a comprehensive overview of all ongoing sales activities. This results in better decision-making, resource allocation, and more streamlined communication within your sales team.”
Verified reviewer profile picture

Ezekiel K.

Data science

“I like how I can see at a glance where my unscheduled activities are and even how many contacts are moving through the sales processes.”
Verified reviewer profile picture

Jon S.

Business Development

Contact Management key features coverage

Pipedrive offers 6 out of the 6 key features for Contact Management software identified by reviewers:

Contact Database4.4
CRM4.6
Search/Filter4.4
Lead Management4.4
Sales Pipeline Management4.5
Data Import/Export4.5

Pros and cons based on 3,042 verified reviews

64% of users rated Pipedrive 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,042 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient sales pipeline management

Intuitive and customizable interface

Customizable sales stages

Effective sales team management

Enhanced team collaboration

Cons:

Limited reporting capabilities

Inefficient search and filter functions

Subpar contact management

Inconsistent user experience

Limited automation features

See pros and cons details

Pricing

Starting price:$19 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

HubSpot CRM logo
4.5
(4.4K)

User insights about the pipeline management feature

Users find HubSpot CRM's pipeline management easy to use and customizable. They appreciate the ability to set up and manage multiple pipelines, track deals, and generate reports. Reviewers highlight the integration with other HubSpot features, which streamlines processes and maximizes productivity. They report that the intuitive interface allows for clear visualization of sales stages and efficient deal management. Users say it helps identify bottlenecks, monitor progress, and improve sales forecasting, contributing to better business outcomes.
“HubSpot pipeline management is a robust tool designed to help businesses effectively track and manage their sales pipeline. With its intuitive interface and powerful features, HubSpot empowers sales teams to streamline their processes and maximize their productivity.The pipeline management feature enables users to visualize their sales pipeline stages, from prospecting to closing deals, in a clear and organized manner. It allows businesses to monitor the progress of each deal, identify bottlenecks, and take appropriate actions to move prospects through the pipeline efficiently.HubSpot provides customization options, allowing users to tailor their pipeline stages to match their unique sales process. They can create custom deal properties, set up automation rules, and assign tasks to team members, ensuring everyone stays aligned and focused on achieving sales targets.The platform offers comprehensive reporting and analytics, providing valuable insights into the health of the sales pipeline. Users can track key metrics, such as deal velocity, win rates, and average deal size, to assess their team's performance and identify areas for improvement.Furthermore, HubSpot pipeline management integrates seamlessly with other HubSpot features, including contact management, email marketing, and CRM, creating a centralized hub ”
DM

Dana M.

Marketing manager

“HubSpot CRM offers a customizable pipeline management system which can help users to create and manage multiple pipelines to accommodate different sales processes or business units. ”
Verified reviewer profile picture

CHARLES B.

Software Engineer

Contact Management key features coverage

HubSpot CRM offers 6 out of the 6 key features for Contact Management software identified by reviewers:

Contact Database4.5
CRM4.6
Search/Filter4.3
Lead Management4.5
Sales Pipeline Management4.5
Data Import/Export4.3

Pros and cons based on 4,451 verified reviews

61% of users rated HubSpot CRM 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,451 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient lead tracking

Centralized client information

Comprehensive email tracking

Integrated sales and marketing

Versatile CRM functionalities

Cons:

Frequent technical issues

High costs for advanced features

Limited reporting capabilities

Inadequate user account management

See pros and cons details

Pricing

Starting price:$20 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Contact Management Software with Pipeline Management in 2026

Bigin by Zoho CRM logo

Bigin by Zoho CRM

Category Leaders

Pipeline-centric CRM system for small businesses

visit website
Bigin is an affordable, user-friendly CRM built for small businesses and startups. It has everything you need to manage contacts efficiently and take your business to the next level! Store and access all your customers' contact details, communicate with them via multiple channels, and more.

Read more about Bigin by Zoho CRM

Users also considered
Salesforce Sales Cloud logo
Category Leaders

Cloud-based CRM and sales automation software

Salesforce Sales Cloud gives you a 360° view of your contacts, pulling in social activity, campaign and communication history, key contacts & deals, and more.

Read more about Salesforce Sales Cloud

Users also considered
HubSpot CRM logo

CRM and lead management solution

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Read more about HubSpot CRM

Users also considered
Zoho CRM logo
Category Leaders

Customer relationship management solution

Use Zoho CRM to manage all your contact, lead and account data from a single platform. Record contact details, emails, meeting notes, to-do's, documents & more.

Read more about Zoho CRM

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

Manage and organize all your deals, leads & contacts through a single, visual sales pipeline. Use the email integration to attach emails to contacts and deals.

Read more about Pipedrive

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ActiveCampaign logo

AI-first marketing platform

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Nimble logo
Category Leaders

Contact management & social relationship solution

Nimble is a social CRM that combines social media monitoring with relationship management to help you smartly engage with your contacts.

Read more about Nimble

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Less Annoying CRM logo
Category Leaders

For small businesses outgrowing spreadsheets.

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Read more about Less Annoying CRM

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
eWay-CRM logo

Customer relationship management solution

eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
Odoo logo

All-in-one open-source business software

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered
monday CRM logo

Customer relationship management solution

monday CRM is the best contact management software to manage and track all of your contacts’ info. Connect your Gmail/Outlook to send/receive emails and keep track of client communication in one place. Get an overview of everything related to a contact in a snapshot so you never miss a beat.

Read more about monday CRM

Users also considered
Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Read more about Apptivo

Users also considered
Freshsales logo

Sales management solution

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process.

Read more about Freshsales

Users also considered
Keap logo

An all-in-one CRM, sales and marketing automation solution

Organizes your sales, marketing, and customer info in one place.

Read more about Keap

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 100% FREE contact management and CRM software with 12 million clients worldwide. Cloud, mobile and open source versions available

Read more about Bitrix24

Users also considered
Copper logo

The CRM designed for Google Workspace

Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

Read more about Copper

Users also considered
Nutshell logo
Category Leaders

Sales, marketing and engagement platform

Auto follow-up, email sync, click-to-call, call recordings, custom fields, and unlimited data make Nutshell the premier contact management solution.

Read more about Nutshell

Users also considered
Pipeline CRM logo

A Sales CRM Built by Salespeople for Salespeople

In PipelineDeals CRM convert prospects to customers for seamless handoff & knowledge transfer to account management team. Deploy CRM in 2 weeks!

Read more about Pipeline CRM

Users also considered
Spotler CRM logo

The Powerful CRM for Growing Teams

Our integrated and versatile CRM contact management software makes it easy to manage your contacts and share information across your team. Giving a 360 degree view of all your interactions, you will improve engagement and your customer experience for longer-lasting relationships and unite your team.

Read more about Spotler CRM

Users also considered
OpenCRM logo

A true alternative to Salesforce at a fraction of the price!

With Company and Contact records, you can build a full database of all your stakeholders in one central place. You have clear visibility of company types, record owners and a full audit of all interactions, prior opportunities and sales, ticket history and more

Read more about OpenCRM

Users also considered
VipeCloud logo
Category Leaders

Sales CRM With Marketing Suite That Builds Rapport With You

98% of customers rate VipeCloud's Value For Money at 4 stars and above!

VipeCloud is the Sales CRM With Marketing Suite that builds rapport with you. Contact Management, CRM, Email Marketing, Texting, Video Email, and More.

VipeCloud is your all-in-one, easy to use, and powerful growth solution.

Read more about VipeCloud

Users also considered

Key features for Contact Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Contact Database: Users find the contact database helpful for organizing, categorizing, and tracking interactions with contacts. They value the ability to import/export data, tag contacts, and customize fields. 95% of reviewers rated this feature as important or highly important.
  • CRM: Reviewers appreciate the CRM for centralizing customer data, facilitating communication, tracking interactions, and providing insights for better relationship management and business growth. 94% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users highlight the search/filter feature for its ability to quickly locate and organize contacts. They value the customization options and the time saved in finding relevant information. 90% of reviewers rated this feature as important or highly important.
  • Lead Management: Reviewers value lead management for tracking and prioritizing leads, nurturing relationships, and providing insights into customer needs and sales performance. 89% of reviewers rated this feature as important or highly important.
  • Sales Pipeline Management: Users find sales pipeline management crucial for tracking deal progress, forecasting sales, and visualizing the sales process. They appreciate the customization and automation options. 89% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Reviewers highlight the importance of data import/export for migrating, backing up, and integrating data. They appreciate the ease of transferring information and maintaining data integrity. 88% of reviewers rated this feature as important or highly important.