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Textellent Logo

Transform Customer Engagement to Measurable Business Growth

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Is this product right for your business?

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Textellent - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Textellent overview

What is Textellent?

Textellent's business texting solution and text message marketing make designing, managing, measuring, and integrating SMS and Mms campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance by AI.

Starting price

29flat rate /
per month

Alternatives

with better value for money

Textellent’s user interface

Ease of use rating:

Textellent pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(4)
5(80)

What do users say about Textellent?

My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.

Select to learn more


Who uses Textellent?

Based on 86 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Accounting
Financial Services
Information Technology and Services
Education Management
Others

Use cases

SMS Marketing
Mobile Marketing

Textellent's key features

Most critical features, based on insights from Textellent users:

Mass texting
Scheduled messaging
Message personalization
Contact management
2-Way messaging
MMS

All Textellent features

Features rating:

Alerts/Notifications
Contact database
Mobile alerts
Customizable templates
Automated responses
Reporting/Analytics
Shortcodes
Mobile coupons
Real-Time analytics
Push notifications
Open rate tracking
Multi-Language
Multi-Channel marketing
Multi-Campaign
Mobile access
Marketing automation
Lead qualification
Activity dashboard
Real-Time data
Real-Time reporting
Reminders
Reporting & statistics
Reputation management
ROI tracking
Segmentation
SMS marketing
SMS messaging
Template management
Text-to-Win
Third-Party integrations
Visual analytics
Activity tracking
API
Autoresponders
Behavior tracking
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign Segmentation
Communication management
Compliance management
Consent management
Contextual Targeting
Conversion tracking
Customer segmentation
Customizable branding
Customizable ctas
Data import/export
Drip campaigns
Engagement tracking
Event triggered actions
Interaction tracking
Keyword tracking
Lead capture
Lead generation
Lead management

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Textellent pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

29

Per month

Features included:

  • 1 Line Provided
  • 1 User
  • 250 Credits/Mo. (4.4¢ Additional)
  • 3 Tags
  • Mobile App (1 Device Per User)
  • Text Blasts
  • Unlimited 1:1 (SMS Only)
  • Unlimited Contacts

Essential

49

Per month

Features included:

  • 1000 Credits/Mo. (3.9¢ Additional)
  • 1 Line Provided
  • 1 Opt-In Keyword
  • 25 Tags
  • 2 Users
  • After-Hours Responder
  • Birthday Campaign
  • Drip Campaigns
  • Mobile App (1 Device Per User)
  • Text Blasts
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts

Standard

99

Per month

Features included:

  • 1 Line (Text Enabled)
  • 2500 Credits/Mo. (3.4¢ Additional)
  • 3 Opt-In Keywords
  • 3 Users
  • After-Hours Responder
  • AI for TCPA Compliance
  • Birthday Campaign
  • Chrome Extension
  • Dashboard
  • Drip-Campaigns
  • Dynamic Fields
  • Integrations
  • Media Library Access
  • Mobile App (2 Devices Per User)
  • Recurring Text Blasts
  • Sentiment Analysis for Customer Service
  • Templates
  • Text Blasts
  • Text Us Now
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts
  • Unlimited Tags

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • After-Hours Responder
  • Chrome Extension
  • Custom Based TCPA
  • Custom Campaigns
  • Custom Credits/Mo
  • Custom Dashboard
  • Custom Dynamic Fields
  • Custom Integrations
  • Custom Keywords
  • Custom Media Library
  • Custom Templates
  • Custom Text Us Now
  • Custom Users
  • Mobile App (Custom Users)
  • Sentiment Analysis for Customer Service
  • Unlimited 1:1 (MMS Included)
  • Unlimited Contacts
  • Unlimited Drip Campaigns
  • Unlimited Lines
  • Unlimited Recurring Texts
  • Unlimited Tags
  • Unlimited Text Blasts

User opinions about Textellent price and value

Value for money rating:

To see what individual users think of Textellent's price and value, check out the review snippets below.

“I have receive the customer service and expertise needed to start my campaigns. My best representative has been [SENSITIVE CONTENT], he is courteous, kind and so helpful.”
SL

Suzanne L.

CEO

“I love the CRM functions. But, most important is their customer service that is here to help you every step of the way.”
JS

Joseph S.

Tax Advisor

Textellent integrations (47)

Integrations rated by users

We looked at 86 user reviews to identify which products are mentioned as Textellent integrations and how users feel about them.

Drake Tax logo
Drake Tax

Integration rating: 5.0 (1)

Textellent customer support

What do users say about Textellent customer support?

Customer support rating:

We analyzed 32 verified user reviews to identify positive and negative aspects of Textellent customer support.

Widespread user sentiment highlights fast, knowledgeable, and attentive customer support that resolves issues effectively.

A significant portion of users appreciate the ease of reaching live agents and the helpful, patient attitude of the support team.

A minority of users mention occasional long wait times and concerns about support quality as the company has grown.

Support options

24/7 (live rep)
Chat
Phone support
Email/help desk
Faqs/forum
Knowledge base

Training options

Webinars
Live online
Documentation

To see what individual users say about Textellent's customer support, check out the review snippets below.

“The software is user friendly, however if you get stuck the online help answers most questions. If online, doesn't answer your concern, the customer support desk is live and attentive.. ”

YS

Yvonne S.

CFO

“Easy to use, great options for custom message, immediate customer service response. ”

LG

Linda G.

Owner

“The wait for customer service can sometimes be long.”

DC

DeVera C.

owner

Textellent FAQs

Q. Who are the typical users of Textellent?

Textellent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Textellent support?

Textellent supports the following languages:
English


Q. Does Textellent support mobile devices?

Textellent supports the following devices:
Android, iPad, iPhone


Q. Does Textellent offer an API?

Yes, Textellent has an API available for use.


Q. What level of support does Textellent offer?

Textellent offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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