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Liine Logo

AI-powered call tracking, marketing analytics and ad optimiz

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Liine - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Liine overview

What is Liine?

Liine is an AI-powered call tracking, marketing analytics and ad optimization platform for multisite healthcare practices. Our platform captures and analyzes all calls, forms and online bookings with full marketing attribution. Healthcare marketers use Liine to measure marketing performance based on actual booked appointments, track revenue impact with EHR integrations and supercharge Meta and Google Ads campaigns.

Starting price

Alternatives

with better value for money


Pros & Cons

Call Management

Lead Management

Customer Support

Patient Scheduling

Liine’s user interface

Ease of use rating:

Liine pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(13)
5(147)

What do users say about Liine?

The ease of clients being able to communicate with our office, the tracking of connections with client, and the recorded calls, texts on file.

Select to learn more


Who uses Liine?

Based on 161 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness
Cosmetics

Use cases

Call Tracking
Lead Management
Lead Capture
Marketing Analytics
Call Recording

Liine's key features

Most critical features, based on insights from Liine users:

Task management
Lead capture
Workflow management
Reporting/Analytics
Campaign management
Contact management
CRM
Prospecting tools
Lead segmentation

All Liine features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Appointment management
Auto-Dialer
Automatic call distribution
Autoresponders
Business process automation
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Campaign analytics
Campaign management
Campaign tracking
Channel management
Chat/Messaging
Commenting/Notes
Commission management
Communication management
Computer telephony integration
Contact database
Contact management
Conversion Rate Optimization
Conversion tracking
CRM
Customer database
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data extraction
Data import/export
Drag & drop
Email marketing
Email tracking
Engagement tracking
Event triggered actions
For healthcare
Forms management
For sales teams/organizations
Goal setting/tracking
HIPAA compliant
Interaction tracking
IVR
Keyword tracking
Lead capture
Lead distribution
Leaderboards
Lead generation
Lead management
Lead notifications
Lead nurturing
Lead qualification
Lead segmentation
Live chat
Machine learning
Marketing automation
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel data collection
Multi-Location
Natural language processing
On-Demand recording
Online forms
Opportunity management
Patient communications
Patient engagement
Patient management
Performance management
Performance metrics
Pipeline management
Predictive dialer
Process/Workflow automation
Prospecting tools
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Recording
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
ROI tracking
Sales activity management
Sales pipeline management
Sales reports
Sales trend analysis
Scheduled recording
Scheduling
Search/Filter
Self service portal
Social media integration
Source Tracking
Strategic planning
Tagging
Task management
Task progress tracking
Task scheduling
Template management
Territory management
Third-Party integrations
Transfers/Routing
Visitor tracking
Voice mail
Web forms
Workflow management

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Liine pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Liine price and value

Value for money rating:

To see what individual users think of Liine's price and value, check out the review snippets below.

“So far, this software has been helping the office locate and see miss calls and also it helps with knowing if the patient is a new patient or existing.”
AM

Amy M.

Front desk

“Clear call attribution from our websites to specific centers, real-time dashboards, and missed-call alerts/callback workflows that reduced leakage.”
CL

Christopher L.

Dtr of Digital and Growth

Liine integrations (20)

Integrations rated by users

We looked at 161 user reviews to identify which products are mentioned as Liine integrations and how users feel about them.

Integration rating: 5.0 (3)

To know, how many people actually visited my website, and how are my Google ads performing.

MS

Muskan S.

Fouder

Weave logo
Weave

Integration rating: 5.0 (3)

NexHealth logo
NexHealth

Integration rating: 5.0 (2)

Integration rating: 3.0 (1)

Zapier logo
Zapier

Integration rating: 5.0 (1)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Liine customer support

What do users say about Liine customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Liine customer support.

Widely noted by reviewers, Liine's support team responds quickly to questions and troubleshooting requests.

A large number of users highlight how easy it is to contact customer support via chat or email whenever needed.

Common user feedback praises the team's friendliness, availability, and willingness to go above and beyond.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat
24/7 (live rep)

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Liine's customer support, check out the review snippets below.

“All the staff I interacted with at Liine were friendly and always available to support what was needed.”

AC

Allison C.

Call Center Manager

“It is easy to use and the Liine team is very helpful/responsive.”

BK

Becca K.

Inside Sales Lead

“I knew going into our partnership that they do not at this time, so this was by means a dropped ball on their end.”

AA

Austin A.

Marketing Manager

Liine FAQs

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