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Miva Logo

Ecommerce platform for B2B, B2C & DTC

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Miva - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Miva overview

What is Miva?

Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.

Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability.

Key benefits of using Miva

  • Drive conversions with automated emails triggered by actions such as abandoned cart, upselling, unique customer offers, and customized wishlists, then use A/B testing to analyze performance and see which combinations and techniques are most effective with customers.

  • Automatically sync and integrate systems for streamlined data and management. Sync products and inventory with current ERP and accounting systems for instant data updates. When products are listed on Amazon, Google Shopping, Ebay, Etsy, and others, inventory and product details are automatically synchronized across all platforms when changes occur.

  • Improve search-engine ranking using Miva's built in SEO best practice tools and frameworks, and utilize indexing and tagging to enhance searchability of products, pages, and content. Users can also integrate Miva with Google Analytics in order to track site traffic, page views, sources and conversions.

  • Accept payments with MivaPay - Miva’s built-in payment service with gateway agnostic tokenization and full customer account wallet support. Also accept payments through Apple Pay, PayPal, Amazon Pay, Payflow, Quickbooks Merchant Services, Authorize.net, and more.

  • Monitor inventory using Miva’s inventory management tools which allow users to track product availability, configure out of stock alerts, monitor ‘in basket’ products and automatically integrate with vendor systems and update stock levels when needed across all platforms.
  • Starting price

    Alternatives

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    Pros & Cons

    Pricing

    Card Processor

    Site Issues

    Upgrade and Update

    User Interface

    Miva’s user interface

    Ease of use rating:

    Miva pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(3)
    3-4(9)
    5(73)

    What do users say about Miva?

    Switched to shopify and our sales are improving massively.

    Select to learn more


    Who uses Miva?

    Based on 85 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Retail
    Apparel & Fashion
    Architecture & Planning
    Arts and Crafts
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Miva's key features

    Most critical features, based on insights from Miva users:

    Catalog management
    Returns management
    Multi-Channel marketing
    Order management
    Data security
    Reviews management

    All Miva features

    Features rating:

    Social media integration
    SEO management
    Abandoned cart saver
    Marketplace integration
    Mobile Commerce
    Multi-Store
    Order tracking
    Product catalog
    Promotions management
    Real-Time data
    Refund management
    Reporting & statistics
    Reporting/Analytics
    Retail inventory management
    Sales order management
    Sales reports
    Shipping management
    Shopping cart
    Tax management
    Templates
    Third-Party integrations
    Access controls/permissions
    API
    Channel management
    Content management
    Credit card processing
    CRM
    Customer accounts
    Customizable fields
    Customizable templates
    Data synchronization
    Discount management
    Drag & drop
    eCommerce management
    Email marketing
    Email templates
    Gift card management
    Inventory control
    Inventory management
    Kitting
    Loyalty program

    Miva alternatives

    Miva logo

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

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    Shopify logo

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    Empty state illustration for "No pricing info"

    No pricing info

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    Wix logo

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    Empty state illustration for "No pricing info"

    No pricing info

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    Free version
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    Customer Support

    Miva pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Miva price and value

    Value for money rating:

    To see what individual users think of Miva's price and value, check out the review snippets below.

    “Nick was one of the most professional, helpful, knowledgeable and friendly support techs I have ever had the pleasure to work with. I hope I get to work with Nick again in the future.”
    YS

    Yvonne S.

    Owner

    “I have been using Miva Merchant for over ten years and I want to say how happy I am with the program, the support, and the consistency of excellent customer service.”
    DM

    Dottie M.

    President

    Miva customer support

    What do users say about Miva customer support?

    Customer support rating:

    We analyzed 49 verified user reviews to identify positive and negative aspects of Miva customer support.

    A significant portion of users praise Miva's customer support for being responsive, knowledgeable, and genuinely helpful.

    Broad user base highlights the professionalism and patience of support staff, especially when resolving complex or urgent issues.

    Widespread user sentiment appreciates the personalized, non-scripted communication and clear explanations from support.

    Frequently reported by users, support goes above and beyond, often exceeding expectations with thorough and timely assistance.

    Support options

    Email/help desk
    Knowledge base
    24/7 (live rep)
    Faqs/forum
    Phone support

    Training options

    Videos
    Live online
    Webinars
    Documentation

    To see what individual users say about Miva's customer support, check out the review snippets below.

    “Nick provided us with fantastic customer support from identifying our current Miva needs to items that we would need in the months ahead.”

    DS

    David S.

    “Uptime on our cart has been very close to 100% and if we run into a problem the support staff are quick and very helpful.”

    CM

    Colin M.

    Owner/President

    “I had a particularly interesting shipping problem to deal with and the support staff was tenacious in finding a way to resolve my issue. ”

    CD

    Christine D.

    Miva FAQs

    Q. Who are the typical users of Miva?

    Miva has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Miva support?

    Miva supports the following languages:
    English


    Q. Does Miva offer an API?

    Yes, Miva has an API available for use.


    Q. What level of support does Miva offer?

    Miva offers the following support options:
    Email/Help Desk, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

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