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Customer Retention Software for Large Enterprises (2026)

Last updated: February 2026

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35 software options

Custify logo

Customer success solution for SaaS businesses

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Custify is available for Large Enterprises and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

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ChurnZero logo

Customer engagement & retention for subscription businesses

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ChurnZero is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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LiveAgent logo

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

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Campaign Monitor by Marigold is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Braze logo

Customer engagement platform

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Braze is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Large Enterprises and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat.

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GUIDEcx logo

Client onboarding and project management software

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GUIDEcx is available for Large Enterprises and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

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MoEngage logo

An Insights-led Customer Engagement Platform

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MoEngage is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Screeb logo

We help companies to (re)connect with their customers

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Screeb is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Planhat logo

Customer success platform

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Planhat is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

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WebEngage is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Talon.One logo

Powerful Promotion Engine for Enterprises

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Talon.One is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Pushwoosh logo

Retain your valuable audience through effective messaging

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Pushwoosh is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum.

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Selligent logo

Multi-channel marketing solution fusing insight & engagement

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Selligent is available for Large Enterprises and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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Revinova logo

Agentic AI Orchestration and Enablement Platform

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Revinova is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Apex Loyalty logo

Channel & employee loyalty management

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Apex Loyalty is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Sailthru logo

Marketing automation for media & publishing and retail.

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Sailthru is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Corelation logo

Anti-churn tool designed for B2B service providers

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Corelation is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

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Yalt logo

Boost customer loyalty. Drive growth with Yalt’s solutions.

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Yalt is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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