Business Intelligence (BI) Software with Benchmarking

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TapClicks   

74
Marketing dashboard, analytics, & reporting platform
TapClicks delivers a unified digital marketing services, reporting, and analytics platform built for marketing agencies, media agencies, and enterprises. Read more about TapClicks
Marketing dashboard, analytics, & reporting platform
TapClicks delivers a unified digital marketing services, reporting, and analytics platform built for marketing agencies, media agencies, and enterprises. Read more about TapClicks

Grow   

179
Reporting & dashboard software
Simple business intelligence and reporting dashboards for small and medium businesses. Track the right metrics. Accelerate your growth. Read more about Grow
Reporting & dashboard software
Simple business intelligence and reporting dashboards for small and medium businesses. Track the right metrics. Accelerate your growth. Read more about Grow

Incompetitor  

10
Retail analytics platform with real-time insights
Incompetitor's retail analytics help organizations benchmark against competitors in pricing, promotion and catalog by monitoring metrics in real time. Read more about Incompetitor
Retail analytics platform with real-time insights
Incompetitor's retail analytics help organizations benchmark against competitors in pricing, promotion and catalog by monitoring metrics in real time. Read more about Incompetitor

SysAid  

132
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid's BI Analytics, powered by Qlik® – built into your SysAid Service Desk – gives you the quickest and easiest way to Save Time and Make a Difference. Read more about SysAid
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid's BI Analytics, powered by Qlik® – built into your SysAid Service Desk – gives you the quickest and easiest way to Save Time and Make a Difference. Read more about SysAid

Cyfe  

62
All-in-one business dashboard
Cyfe combines a number of dashboards in one - social media, marketing, sales, support - letting users monitor all business data in real-time from one platform. Read more about Cyfe
All-in-one business dashboard
Cyfe combines a number of dashboards in one - social media, marketing, sales, support - letting users monitor all business data in real-time from one platform. Read more about Cyfe

Numetric  

28
Turn Analytics Into Action
Numetric Business Intelligence: Navigate and query data on the fly to answer crucial business questions. NoSQL. Search Driven. Self Service. FAST. Read more about Numetric
Turn Analytics Into Action
Numetric Business Intelligence: Navigate and query data on the fly to answer crucial business questions. NoSQL. Search Driven. Self Service. FAST. Read more about Numetric

Birst  

40
Business intelligence and analytics platform
Birst is a networked BI and analytics platform which is designed to eliminate information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance. A unified semantic layer maintains common definitions and key metrics… Read more about Birst
Business intelligence and analytics platform
Birst is a networked BI and analytics platform which is designed to eliminate information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance. A unified semantic layer maintains common definitions and key metrics… Read more about Birst

YUNO  

7
Automated web data extraction tool for various industries
Yuno is an automated web data extraction tool that enables online data retrieval scheduling for market research, benchmarking, price monitoring & more. Read more about YUNO
Automated web data extraction tool for various industries
Yuno is an automated web data extraction tool that enables online data retrieval scheduling for market research, benchmarking, price monitoring & more. Read more about YUNO

Spotlight Reporting  

5
Advanced Reporting, Consolidation, Forecasting and Budgeting
Built for accountants, Spotlight Reporting has been designed by accountants with decades of experience in advisory and consultancy. For accountants and businesses wanting reporting that delivers deeper insight and clarity for better decision making, there's no better reporting solutions available. Read more about Spotlight Reporting
Advanced Reporting, Consolidation, Forecasting and Budgeting
Built for accountants, Spotlight Reporting has been designed by accountants with decades of experience in advisory and consultancy. For accountants and businesses wanting reporting that delivers deeper insight and clarity for better decision making, there's no better reporting solutions available. Read more about Spotlight Reporting

Futrli  

7
Forecasting and reporting engine
FUTRLI (formerly CrunchBoards) is a cloud-based business forecasting & reporting solution which offers KPI dashboards, 3-way forecasting, auto-alerts, and more. Read more about Futrli
Forecasting and reporting engine
FUTRLI (formerly CrunchBoards) is a cloud-based business forecasting & reporting solution which offers KPI dashboards, 3-way forecasting, auto-alerts, and more. Read more about Futrli

intelligentXchange  

1
Cloud-based visibility into B2B data with built-in alerting
IntelligentXchange [ix], is a cloud-based business-to-business (B2B) intelligence tool that promises to give organizations greater visibility into B2B data. Read more about intelligentXchange
Cloud-based visibility into B2B data with built-in alerting
IntelligentXchange [ix], is a cloud-based business-to-business (B2B) intelligence tool that promises to give organizations greater visibility into B2B data. Read more about intelligentXchange

webKPI  

0
KPI reporting through Business Intelligence dashboards
webKPI Business Intelligence Dashboards deliver KPI reporting at your fingertips, quickly turning accounting information into business insight and analytics into action. Read more about webKPI
KPI reporting through Business Intelligence dashboards
webKPI Business Intelligence Dashboards deliver KPI reporting at your fingertips, quickly turning accounting information into business insight and analytics into action. Read more about webKPI
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Buyers guide
Thomas LaMonte
Thomas LaMonte
Senior Content Analyst at Gartner
This buyers guide will help you understand the key features of business intelligence and analytics (BI) software, its benefits and challenges, information on who uses BI software, and industry trends.
Case studies
Thomas LaMonte
Thomas LaMonte
Senior Content Analyst at Gartner
Our Business Intelligence (BI) Analyst shares real-world case studies of BI implementations.

Business Intelligence (BI) Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Business Intelligence (BI) apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
80
80
Reviews 16/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security 13/20
72
72
Reviews 15/20
Integrations 12/20
Mobile 17/20
Functionality 16/20
Security 12/20
70
70
Reviews 14/20
Integrations 11/20
Mobile 18/20
Functionality 15/20
Security 12/20
69
69
Reviews 20/20
Integrations 12/20
Mobile 18/20
Functionality 19/20
Security -/20
66
66
Reviews 17/20
Integrations 11/20
Mobile 20/20
Functionality 18/20
Security -/20
64
64
Reviews 16/20
Integrations 15/20
Mobile 18/20
Functionality 15/20
Security -/20
61
61
Reviews 14/20
Integrations 12/20
Mobile 19/20
Functionality 16/20
Security -/20
57
57
Reviews 10/20
Integrations 16/20
Mobile 16/20
Functionality 15/20
Security -/20
56
56
Reviews 16/20
Integrations 5/20
Mobile 18/20
Functionality 17/20
Security -/20
54
54
Reviews 12/20
Integrations 5/20
Mobile 9/20
Functionality 14/20
Security 14/20
52
52
Reviews 12/20
Integrations 4/20
Mobile 6/20
Functionality 15/20
Security 15/20
51
51
Reviews 13/20
Integrations 8/20
Mobile 0/20
Functionality 16/20
Security 14/20
51
51
Reviews 14/20
Integrations 2/20
Mobile 18/20
Functionality 17/20
Security -/20
49
49
Reviews 11/20
Integrations 4/20
Mobile 4/20
Functionality 16/20
Security 14/20
41
41
Reviews 10/20
Integrations 0/20
Mobile 5/20
Functionality 12/20
Security 14/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.

Business Intelligence (BI) software is any application designed to automate the retrieval, analysis, reporting, and presentation of business performance data, in order to help organizations understand and visualize their key strengths and weaknesses.