Helpjuice Pricing

We are using the software to create an internal knowledge base for a local government. Many of our users are not fans of having to learn a new piece of software but the ease of use that Helpjuice provides has made it incredibly easy to implement. We plan on eventually rolling out an external knowledge base for residents and the capabilities that Helpjuice provides will make that task easier than we could have ever hoped.

I joined Helpjuice a few months ago and have been thrilled with the experience so far! The product is easy to use and the amount of freedom you get with the design is unprecedented. You're not locked into a cookie-cuter layout, so the sky's the limit! You can tell that they're pushing their product forward and trying to make something that is unique from other knowledge base platforms out there. Their recent updates to their Analytics shows that they've been working hard on providing value to their customers. We're just getting ready to add multi-language support and I wish there was an easier way to manage translated files (like auto-translations) but understand that can be considered an entirely different market itself. My favorite- incredible customer service!! Their team goes above and beyond to help make sure you have everything you need, just they way you want it. If I ever have a question or concern, they're quick to respond and always willing to help. I'd definitely recommend to anyone who is looking to build a one-of-a-kind knowledge base.

The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable.

Overall, HelpJuice has always been a positive experience with no downtime at all. They have always returned my inquiries in a very timely manner and if there may be something I asked that hasn't been developed, HelpJuice has pointed me to their 'feedback' page so I don't have to find it myself. Great team- thank you HelpJuice!

I am very happy with this implementation. It makes it easy to make some corrections and changes and quickly publish them .

Using the platform has been a very wholesome experience. It was a great learning experience and we understood lots of things from a product point of view. Most other products we saw didn't appeal as much to us because Helpjuice had been such a good knowledge base!

We moved to Helpjuice for the following reasons: lots of options, saves us money. What we got however has eclipsed this. We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support. They have been very responsive and willing to work with us through some fairly specific SEO requirements as well. All this for a cost that won't break the bank.

Very reliable, good support

With a lot of self service customers creating a destination Knowledge Base was critical for us. We didn't want to re-create the wheel and built something ourselves. We also didn't want to have to mess with Wordpress themes. Enter Helpjuice. They have been great to work with. Our team can easily spin up new articles and content for new features, commonly asked questions, etc.

Great. Support team was very responsive. Turn-around time on customizations and questions was very quick.

Helpjuice has put together a super powerful knowledge base for businesses of any size. Their analytics technology makes it easy to see what people really need help with. The Helpjuice support team is responsive and super helpful. That goes a long way.

I was on a trial with these guys and they are awesome, the help center is completely customizable and it is so easy to use. Very user friendly.

I have been using multiple helpdesk applications for a very long time. From legacy applications to open source applications. Help juice holds its own in this competitive market and is something that I can recommend if you are starting out with a new setup. It's easy to use and intuitive and costs lesser then quite a few applications available in the market right now.