Knowledge Management Software with Chat

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41 apps

Wix Answers   

19
The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers knowledge management platform is built around self-service, enabling your knowledge to be spread everywhere within site and product, for both customers and internal teams to use. Create a branded knowledge base and scale it globally with a built-in side by side translation. Read more about Wix Answers
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Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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Knowledge Center   

13
Knowledge Management Platform for Customer Service
Call Centers, Contact Centers, Customer Support. Read more about Knowledge Center
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elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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HelpCrunch   

149
Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and self-service customer support. Other Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Popups - Mobile apps - Chat Bot (coming soon). Read more about HelpCrunch Try HelpCrunch for free for 14 days!
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice helps you build a powerful knowledge base with the most frequently asked questions that plague your service desk. And all this in minutes! Read more about Freshservice
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Twine   

6
Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Intranet & collaboration platform
Twine is a cloud-based intranet & collaboration platform which offers forums, polls & surveys, news & blogs, instant messaging, calendars, file manager, & more. Read more about Twine
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base. Read more about Freshdesk
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BoostHQ   

8
Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
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Knowledge sharing platform & employee learning community
The leading knowledge management platform for organizations to share, centralize and discuss internal knowledge. Read more about BoostHQ
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk Help Center is a knowledge base, community, and customer portal—all in one. Read more about Zendesk
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Bitrix24   

421
100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!… Read more about Bitrix24
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Knowledge Management software! Read more about LiveAgent
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MyHub   

26
Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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Cloud Based Intranet Solution
MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance. Read more about MyHub
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices. Read more about Salesforce Service Cloud
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Vivantio  

160
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Read more about Vivantio
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Speakap  

43
Stay on the pulse of your organization. From anywhere.
Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap
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Stay on the pulse of your organization. From anywhere.
Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more. Read more about Speakap
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Plek  

0
Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek
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Community & collaboration platform
Plek communication software offers SMBs and large enterprises a social intranet, community portal and secure knowledge-sharing platform. Read more about Plek
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Zoho Desk  

1,614
Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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Cloud-based help desk platform
With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Read more about Zoho Desk
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SharePoint  

2,885
Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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Collaboration & content management platform
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites. Read more about SharePoint
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KnowledgeOwl  

208
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
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Yammer  

424
Enterprise Social Network (ESN) to connect and communicate
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications… Read more about Yammer
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Enterprise Social Network (ESN) to connect and communicate
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications… Read more about Yammer
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Quip  

167
Docs, tasks, & spreadsheet collaboration with built-in chat
Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. Read more about Quip
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Docs, tasks, & spreadsheet collaboration with built-in chat
Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience. Read more about Quip
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eXo Platform  

108
Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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Digital Workplace Software
Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features. Read more about eXo Platform
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Re:amaze  

49
Support, engage, and convert customers on a single platform.
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat. Read more about Re:amaze
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Support, engage, and convert customers on a single platform.
Hosted FAQ, embedded FAQ, integrated chat FAQ, topics management, article management, public and private articles. Quick insert within helpdesk and chat. Read more about Re:amaze
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Flowlu  

44
Online project management & collaboration suite
Create an easy-to-navigate knowledge base to capture your team's most valuable information and organize it into a shared knowledge hub. Read more about Flowlu
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Online project management & collaboration suite
Create an easy-to-navigate knowledge base to capture your team's most valuable information and organize it into a shared knowledge hub. Read more about Flowlu
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