Top Rated Knowledge Management Software with Task Management in 2026

7 Best Knowledge Management Software with Task Management

Product

User rating

Starting price

Sponsored

Slack

4.7

(24K)

8.75

Free trial

per user/per month

visit website

Confluence

4.5

(3.6K)

5.42

Free trial

per user/per month

visit website

FreshdeskHighly rated for Free version

4.5

(3.4K)

19

Free trial

per user/per month

visit website

monday.comHighly rated for task management

4.6

(5.7K)

9

Free trial

per user/per month

visit website

JIRA Service Management

4.5

(761)

20

Free trial

per user/per month

visit website

Microsoft SharePoint

4.4

(5.4K)

5

Free trial

per user/per month

learn more

NotionHighest rated

4.7

(2.6K)

12

Free trial

per user/per month

learn more

See other top Knowledge Management products with task management

Get a copy of this list

Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient for you.

Get list

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Knowledge Management software category. They also needed to have sufficient reviews about task management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for task management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Learn more about our reviews.

Details for the 7 best products

Slack

4.7

(24K)

5

17.2K

4

5.6K

3

905

2

127

1

48

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reviews Sentiment

 

 

 

1-2(175)

3-4(6,592)

5(17,257)

Key Features

5/6

Knowledge Base Management4.7

Content Management4.6

See full list

Knowledge Base Management4.7

Content Management4.6

Document Management4.2

Text Editing

Access Controls/Permissions4.5

Full Text Search4.8

User insights about the task management feature

4.2

important

Reviewers find Slack's task management useful for assigning and tracking tasks through integrations with tools like Trello and Asana. They appreciate the ability to create reminders and use channels for task-related communication. However, many users prefer dedicated task management software for more robust features, noting Slack's limitations in this area.

See related user reviews

“Love the task management feature as it allows me to set each team member to work on a specific task, such as one VA to work on Social, another VA to work on Email Marketing, my Photo Editor gets assigned images to edit and sent Lightroom catalogs and I can focus on the business side of things.”

Laura G.

Photographer

“Task Management is informal the way we use Slack, but the many features allow PMs to check in with, collaborate with, and monitor progress of employees on key projects without scheduling more meetings.”

TT

Timmy T.

Software Developer

Starting price

8.75per user /
per month

Free trialFree version

visit website Compare

Pros and Cons based on 24,024 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Confluence

4.5

(3.6K)

5

2K

4

1.3K

3

244

2

31

1

4

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reviews Sentiment

 

 

 

1-2(35)

3-4(1,551)

5(2,073)

Key Features

6/6

Knowledge Base Management4.6

Content Management4.5

See full list

Knowledge Base Management4.6

Content Management4.5

Document Management4.5

Text Editing4.4

Access Controls/Permissions4.4

Full Text Search4.3

User insights about the task management feature

4.3

important

Reviewers appreciate Confluence's task management, especially its integration with JIRA for seamless task tracking. They find it easy to assign tasks, use pre-built templates, and manage workflows. Users highlight the platform's ability to create actionable items within documents and track progress. However, many prefer using JIRA for more comprehensive task management.

See related user reviews

“Tasks are well managed in the system, from the creation by the project manager to updates and closeout by users. It provides complete tracking and assessment of the time taken.”

FH

Firas H.

Senior Manager Information Systems

“Something I use often when taking meeting minutes is utilizing "Action Items" template to ensure we follow through tasks and making future meeting times. This feature also updates you on which tasks have not been completed and that's extremely useful, since we meet either weekly or bi-weekly. Definitely a feature I rely on religiously!!”

AT

Ariana T.

Salesforce Developer

Starting price

5.42per user /
per month

Free trialFree version

visit website Compare

Pros and Cons based on 3,659 verified reviews

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details

Freshdesk

4.5

(3.4K)

5

2K

4

1.1K

3

165

2

32

1

17

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Highly rated for Free version

Reviews Sentiment

 

 

 

1-2(49)

3-4(1,349)

5(2,006)

Key Features

5/6

Knowledge Base Management4.3

Content Management4.5

See full list

Knowledge Base Management4.3

Content Management4.5

Document Management

Text Editing4.2

Access Controls/Permissions4.4

Full Text Search4.2

User insights about the task management feature

4.3

highly important

Reviewers find Freshdesk's task management helpful for organizing and prioritizing tasks. They appreciate the ability to assign tasks, track progress, and set deadlines. Users also value the intuitive user interface and the feature to link conversations to tasks. However, some mention that there are better task management tools available and note gaps in Freshdesk's task management capabilities.

See related user reviews

“Freshdesk's task management feature is very helpful for our team to create and manage tasks, this feature allows us to assign, prioritize and track tasks, which helps us to stay organized and on top of our workload.”

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“I find the Task Management feature to be incredibly helpful in organizing and prioritizing my team's tasks. With this feature, I can fluently assign and track tasks, set deadlines, and monitor progress, ensuring that nothing falls through the cracks and that we meet our goals in a timely manner.”

AO

Abayomi O.

Network Engineer

Starting price

19per user /
per month

Free trialFree version

visit website Compare

Pros and Cons based on 3,404 verified reviews

Multichannel communication support

Efficient help desk management

Enhanced team collaboration

Robust issue tracking

Comprehensive customer support

Limited search functionality

Slow performance speed

Inconsistent issue resolution

Inefficient email management

Problematic call management

See pros and cons details

monday.com

4.6

(5.7K)

5

3.7K

4

1.6K

3

301

2

49

1

22

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Highly rated for task management

Reviews Sentiment

 

 

 

1-2(71)

3-4(1,933)

5(3,710)

Key Features

6/6

Knowledge Base Management4.8

Content Management4.4

See full list

Knowledge Base Management4.8

Content Management4.4

Document Management4.4

Text Editing4.0

Access Controls/Permissions4.4

Full Text Search3.5

User insights about the task management feature

4.6

highly important

Reviewers appreciate monday.com's task management capabilities, highlighting its user-friendly interface and ease of assigning, tracking, and updating tasks. They find the integration with Slack, Zoom, Microsoft Teams, and Google Drive particularly useful. Users also value the customizable boards, automation features, and real-time updates, which enhance communication and ensure accountability. However, some mention a need for more advanced task dependencies and workflow tokens.

See related user reviews

“In our fully remote team environment, we have the advantage of knowing precisely which tasks have been assigned to whom, along with their respective deadlines. This comprehensive visibility makes it a breeze to manage expectations and ensure smooth coordination.”

CJ

Chevon J.

Project Manager

“Monday's task management feature allows you to create and assign tasks, set due dates, and track progress. You can also easily prioritize tasks, and assign them to the appropriate team members which is extremely useful.”

LD

Leeav D.

Finance Intern

Starting price

9per user /
per month

Free trialFree version

visit website Compare

Pros and Cons based on 5,714 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details

JIRA Service Management

4.5

(761)

5

439

4

259

3

48

2

12

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reviews Sentiment

 

 

 

1-2(15)

3-4(307)

5(439)

Key Features

6/6

Knowledge Base Management4.3

Content Management --

See full list

Knowledge Base Management4.3

Content Management --

Document Management4.4

Text Editing4.1

Access Controls/Permissions4.3

Full Text Search3.8

User insights about the task management feature

4.6

highly important

Reviewers indicate that JIRA Service Management excels in task management with its ability to track, prioritize, and assign tasks efficiently. They appreciate the integration with other Atlassian products and the detailed task updates within tickets. Users find the Kanban boards and email notifications helpful for maintaining task progress and ensuring timely delivery. However, some note difficulties in filtering tasks they are responsible for.

See related user reviews

“Jira Service Management's task management has a significant impact on the product by enabling efficient planning, tracking, and execution of tasks Jira Service Management provides a centralized platform to manage and track tasks throughout their lifecycle. Teams can create tasks, assign them to specific individuals or groups, set due dates, and monitor progress”

Dawit L.

IT Administrator

“Jira is our task management tracker and it works perfectly to reflex the work achieved, progress, blockers, relate and order items.”

Kirian S.

QA Analyst engineer

Starting price

20per user /
per month

Free trialFree version

visit website Compare

Pros and Cons based on 761 verified reviews

Comprehensive task tracking

Efficient request management

Enhanced team collaboration

Robust project tracking

Performance speed issues

High costs for small businesses

Complex user access management

See pros and cons details

Microsoft SharePoint

4.4

(5.4K)

5

2.7K

4

1.9K

3

583

2

97

1

26

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reviews Sentiment

 

 

 

1-2(123)

3-4(2,511)

5(2,766)

Key Features

6/6

Knowledge Base Management4.4

Content Management4.5

See full list

Knowledge Base Management4.4

Content Management4.5

Document Management4.6

Text Editing5.0

Access Controls/Permissions4.4

Full Text Search4.3

User insights about the task management feature

4.2

important

Users report that Microsoft SharePoint's task management is effective for tracking and organizing tasks. They value its integration with other Microsoft tools like Planner and Project, which enhances task coordination. Reviewers appreciate the ability to create, assign, and monitor tasks, though some prefer using other specialized task management software.

See related user reviews

“SharePoint offers a robust task management capabilities, including task assignment, tracking, and notifications, to help teams stay organized and meet project deadlines.”

NM

Nhlanhla M.

manager

“It allows for the creation and assignment of tasks, tracking of progress, and setting of deadlines. This improves productivity and accountability within a team, and allows for easy coordination of tasks and projects. It also allows for easy access and tracking of task status by all team members.”

PP

Pawan P.

Manager Admin and Facility

Starting price

5per user /
per month

Free trialFree version

learn moreCompare

Pros and Cons based on 5,400 verified reviews

Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details

Notion

4.7

(2.6K)

5

2K

4

571

3

66

2

8

1

9

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Highest rated

Reviews Sentiment

 

 

 

1-2(17)

3-4(637)

5(2,045)

Key Features

6/6

Knowledge Base Management4.7

Content Management4.6

See full list

Knowledge Base Management4.7

Content Management4.6

Document Management4.5

Text Editing4.4

Access Controls/Permissions4.3

Full Text Search4.4

User insights about the task management feature

4.6

highly important

Users report that Notion's task management is highly customizable, allowing for various views like boards, checklists, and calendars. They appreciate the ability to create detailed task lists, set reminders, and integrate with other tools. Reviewers find it particularly useful for managing both personal and professional tasks, though some mention the lack of automated features and the complexity for large teams.

See related user reviews

“I do use Notion to create task lists, boards and even collaborate with other team members on certain tasks. Having the app on the phone makes it even simpler to update information, tick finished tasks, create more lists or drop comments. ”

GU

German U.

Marketing

“With the different page views, you can turn Notion into a powerful task management tool to keep track of your personal or business tasks. Also, you can collaborate and assign tasks to other team members. ”

Jose J.

CTO

Starting price

12per user /
per month

Free trialFree version

learn moreCompare

Pros and Cons based on 2,699 verified reviews

Versatile productivity features

Effective team collaboration

Comprehensive project management

Efficient project tracking

Flexible organizational tools

Limited offline functionality

Occasional performance issues

Inefficient search functionality

Complex user experience

Cluttered navigation interface

See pros and cons details

Key features for Knowledge Management software

• Knowledge Base Management: Reviewers value the ability to create, store, and organize articles, notes, and documents in a centralized location. They appreciate features like custom fields, hierarchical databases, and SEO management, which enhance usability and access across teams. 94% of reviewers rated this feature as important or highly important.
• Content Management: Users highlight the flexible organization, customization options, and efficient handling of various content types. They appreciate the ability to format, store, and manage content in a visually appealing and organized manner, aiding in productivity and collaboration. 92% of reviewers rated this feature as important or highly important.
• Document Management: Reviewers emphasize the ease of storing, accessing, and collaborating on documents. Key features include version control, search functionality, and integration with other tools, which streamline document handling and ensure efficient workflow management. 90% of reviewers rated this feature as important or highly important.
• Text Editing: Users appreciate the intuitive and versatile text editing capabilities. They highlight the ability to use various formatting options, create tables, and add multimedia elements, which enhance the clarity and professionalism of the content. 86% of reviewers rated this feature as important or highly important.
• Access Controls/Permissions: Reviewers value the robust and flexible access control features. They note the ability to assign granular permissions to users and groups, ensuring data security and appropriate access levels, which supports efficient collaboration and information management. 86% of reviewers rated this feature as important or highly important.
• Full Text Search: Users find the full text search feature crucial for quickly locating relevant information. They appreciate the ability to search within documents, metadata, and various content types, which significantly enhances productivity and ease of use. 86% of reviewers rated this feature as important or highly important.