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Top Rated Remote Work Software with Chat/Messaging in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat and messaging enable instant communication, facilitate collaboration, and allow team members to share updates and resources efficiently. They support real-time discussions, ensure quick responses, and help maintain team connectivity across different locations. Our reviewers in remote work software rated this feature as highly important.

7 Best Remote Work Software with Chat/Messaging

Product
User rating
Starting price
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Remote Work products with chat/messaging

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Remote Work software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for chat/messaging, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 7 best products

Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Project Time Tracking4.0
Communication Management4.5

User insights about the chat/messaging feature

Users appreciate Basecamp's chat/messaging feature for keeping team communication focused and organized. They find it easy to use for both internal and client communication. However, some reviewers feel it lacks advanced features and prefer other tools for more immediate, real-time interactions.
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“It is imperative that we are able to communicate through this platform to keep each other up-to-date on projects. With multiple projects, this feature helps keep us organized by keeping chats and messages within each project.”
AS

Ashley S.

HR & Training Specialist

“The best part about Chat/Messaging in Basecamp is that everyone in the group can view the communications and respond accordingly. ”
Verified reviewer profile picture

Michelle N.

Database Coordinator

Starting price
15per user /
per month
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Pros and Cons based on 14,406 verified reviews
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Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Project Time Tracking
Communication Management4.5

User insights about the chat/messaging feature

Reviewers find GoTo Meeting's chat/messaging feature helpful for sharing information during meetings without interrupting the speaker. They appreciate its ease of use and the ability to send messages privately or to the whole group. Users report that it enhances participation and keeps communication organized.

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“Meetings always need the option to be able to write and manage chats to complement and organize the talks in the best way, this app has that function well organized”
DM

Duvan M.

Jefe de almacén

“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Project Time Tracking4.0
Communication Management4.4

User insights about the chat/messaging feature

Reviewers indicate that Webex Suite's chat/messaging feature is useful for maintaining communication during meetings without interrupting the speaker. They appreciate the ability to send messages to individuals or groups and find it secure and easy to use. However, some feel it lacks advanced features compared to other platforms.

See related user reviews

“Chat/Messaging has been fluid with Webex providing users to message without disturbing the whole session. It has been set aside on the right and can be hidden from the app interface to avoid any distractions. Important messages can give alert to the admin if important and critical messages are to be read.”
SA

Shamshad A.

Delivery Driver

“This is useful as 2 participants can chat while viewing the main speaker/ presenter. Also allows for questions without disrupting the presentation.”
MG

Mark G.

RN

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Project Time Tracking
Communication Management4.6

User insights about the chat/messaging feature

Users appreciate Google Workspace's chat/messaging feature for its ease of use and real-time communication. They find it valuable for staying connected with colleagues and discussing documents. However, some reviewers feel it lacks advanced features compared to other tools like Slack and Zoom.
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“We chat all the time at work and having the ability to created spaces and groups is great. The new addition of custom Emojis was fantastic and a feature I missed from an old company that used Slack. I think for the price, you can't beat Google's chat functionality that's included with Workspace.”
Verified reviewer profile picture

Scott N.

Special Projects Manager

“I like using that when needing to message everyone about a spreadsheet or documents that I've uploaded. I don't have to exit and go to my emails. ”
KM

Kaitlyn M.

Billing Specialist

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews
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Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Project Time Tracking
Communication Management4.7

User insights about the chat/messaging feature

Reviewers appreciate Slack's chat/messaging capabilities for their immediacy and ease of use. They find it valuable for both individual and group communication, with features like threads, emojis, and gifs enhancing interactions. Users report that Slack is essential for remote teams, allowing for real-time updates and seamless integration with other tools. However, some mention occasional message lagging.
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“The instant messaging facility helped a lot with instant notifications enabling users to get the critical update to the right person immediately. Slack gives instant notifications to the tagged person which makes the user define the particular user. Unlike other platforms where it notifies all. There are several but slack stood among them.”
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Mohan K.

Data Analyst

“We can instantly chat with everyone within our workspace. We can send a message make a quick video call or simply use the huddle feature to connect with coworkers. This is extremely helpful when we need an update or opinion on certain tasks. This feature helps save time to a great extent ”
Verified reviewer profile picture

Yashika A.

Analyst

Starting price
8.75per user /
per month
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Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture
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Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Project Time Tracking
Communication Management4.6

User insights about the chat/messaging feature

Users find Microsoft Teams' chat/messaging feature essential for quick and efficient communication. They appreciate the integration with other tools, the ability to share files, and the use of emojis and gifs. Reviewers highlight its reliability and ease of use, though some mention issues with document sharing and chat search functionality.
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“We as messaging members of various teams all day and this platform allows us to easily do so with members across the entire national organization with ease. ”
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Benjamin S.

Manager Network Performance Analysis

“I increasingly use the MS Teams chat to contact colleagues rather than email or other messenger software. The autosaving of any documents I share in chat is particularly useful.”
DM

Dan M.

Chief Operating Officer (interim)

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Project Time Tracking
Communication Management4.6

User insights about the chat/messaging feature

Reviewers appreciate Zoom Workplace's chat/messaging feature for its non-intrusive communication during meetings. They find it useful for asking questions, sharing links, and private messaging. Users report that it enhances participation without disrupting the speaker, though some suggest adding more features like emojis.
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“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
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Dharmendra A.

Manager Cyber Security

“There's a feature on Chat that I can send private message to anyone and it's really helpful because sometimes during meeting I really want to talk privately with one of my workmates.”
CF

Clarissa F.

Content Moderator

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Remote Work Software with Chat/Messaging in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Dropbox Business logo

File syncing, storage & sharing platform

learn more
Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer facilitates remote work by providing secure access and control of office devices and resources from any location.

Read more about TeamViewer ONE

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a remote work tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo

Enhance employee management with the only all-in-one app

learn more
Overcome remote-work obstacles with Connecteam’s reliable all-in-one solution for better operation, communication, and HR.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
A flexible Remote Work software, improves communication and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly. Share files, feedback, and ideas, @mention teammates, assign owners and give real-time progress updates.

Read more about monday.com

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

learn more
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

Read more about LiveAgent

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is the online collaborative whiteboard platform that empowers remote teams to collaborate — and creates a central place that keeps projects organized. Miro has 250+ ready-made templates for brainstorming, workshops, user journey mapping, and more. Sign up and start collaborating with your team!

Read more about Miro

Users also considered
Zoho Assist logo
Category Leaders

Cloud-based remote support solution

learn more
Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Read more about Zoho Assist

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Wrike is a team collaboration platform trusted by more than two million users in 140 countries. Features include Gantt charts, Kanban boards, customizable workflows, shared calendars, and 400+ app integrations. Connect with remote teams and work from anywhere with Wrike's all-in-one software.

Read more about Wrike

Users also considered
MeisterTask logo

Collaboration and task management software.

learn more
MeisterTask is the most intuitive project and task management tool on the web for team members working at home, in the office or remotely.

Read more about MeisterTask

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Ringover logo

100% cloud phone for startups and SMEs

learn more
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
ISL Light logo

Remote support software & unattended remote access

learn more
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

Read more about ISL Light

Users also considered
Guru logo
Category Leaders

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.

Read more about Zoho Meeting

Users also considered
Splashtop logo
Category Leaders

Remote access and remote support for specific use-cases.

learn more
Splashtop Business Access: A remote solution for professionals & teams. Access work PCs from any device. Features: 90% cost savings, top performance, file transfer, remote print & wake, solid security. Free iOS & Android apps.

Read more about Splashtop

Users also considered

Key features for Remote Work software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Project Time Tracking: Users value detailed and customizable tracking of time spent on tasks, aiding in accurate billing, productivity analysis, and project management. 97% of reviewers rated this feature as important or highly important.
  • Communication Management: Reviewers highlight centralized, efficient handling of emails, messages, and notifications, enhancing team collaboration and maintaining organized communication. 93% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users appreciate the ability to set detailed permissions, ensuring data security by controlling who can view, edit, and share documents. 88% of reviewers rated this feature as important or highly important.
  • Task Management: Users find breaking down projects into tasks helps assign responsibilities, track progress, and prioritize work efficiently, ensuring timely completion. 88% of reviewers rated this feature as important or highly important.
  • Remote Access/Control: Reviewers emphasize the convenience of accessing and managing files or systems from any location, facilitating flexible and collaborative remote work. 86% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Users commend the feature for enabling real-time communication, sharing screens, and hosting large meetings, enhancing collaboration and engagement in remote settings. 85% of reviewers rated this feature as important or highly important.