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Scoop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Central Operations Hub & AI-powered Field Service Management
Table of Contents
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Scoop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Scoop overview
What is Scoop?
Scoop is a leading provider of AI-powered Field Service Management (FSM) software that serves as the Central Operations Hub™ (COH), connecting your processes, people, and technology. It integrates your entire business to ensure seamless workflows and data flow across installation, service, and maintenance operations.
Originally developed to support solar installation and service teams, Scoop now powers over 250,000 job sites across 14 countries. The platform continues to expand its impact across a growing number of industries, including EV charging infrastructure, wind operations and maintenance (O&M), battery storage, home energy services, telecommunications, and other commercial field service sectors.
Key benefits of using Scoop
How: using intelligent automation and AI to eliminate manual steps, cut out repeat data entry, reduce need for rework and repeat site visits, automate hand-offs, ensure data accuracy and completeness
2. Improve team communication & promote a culture of accountability
How: contextual communication, @mentioning, tasks tracking, team kudos
3. Increase business resilience and competitiveness
How:maintain throughput & quality even with downsized team, manage complexity and diversify into new lines of business and jurisdictions, win business offer better quality and cost value to customers than competitors
4. Improve Customer Communication, Satisfaction & Retention
How: automated email and SMS communication, client-facing site visit PDF reports, easy reporting of accurate project status, faster project completion and higher quality work the first-time.
5. Build a Bullet-Proof Technology Stack
How: Central Operations Hub (COH) connects workflows and dataflows to and from all your best-of-breed tools; gain access to game changing functionality from powerful tools without sacrificing usability or creating data silos
6. Streamline Collaboration with Partners & Subcontractors
How: unlimited user pricing model, flexible roles and access control allowing secure sharing of only select project or task data with partners
7. Increase Strategic Capacity for Growth
How: have the systems and culture to take on a lot more business and grow when new opportunities present themselves
Starting price
Alternatives
with better value for money
Pros & Cons
Integrations
Ease of Use
User Interface
Training and Learning Curve
Scoop’s user interface
Scoop pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.8
Reviews sentiment
What do users say about Scoop?
Automated workflows, conditional fields, and integrations with our CRM and design tools have been a lifesaver.
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Who uses Scoop?
Based on 23 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Scoop's key features
Most critical features, based on insights from Scoop users:
All Scoop features
Features rating:
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Scoop integrations (35)
Integrations rated by users
We looked at 23 user reviews to identify which products are mentioned as Scoop integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Scoop support options
Typical customers
Platforms supported
Support options
Training options
Scoop FAQs
Scoop has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Scoop support?
Scoop supports the following languages:
English, French, German, Portuguese, Spanish
Q. Does Scoop support mobile devices?
Scoop supports the following devices:
Android, iPad, iPhone
Q. Does Scoop offer an API?
Yes, Scoop has an API available for use.
Q. What level of support does Scoop offer?
Scoop offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat