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Coax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get more leads, improve customer service, make more money.
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Coax - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Coax overview
What is Coax?
Coax is a business communication platform that brings all customer conversations into one place. With Coax, you can send and receive messages across multiple channels like SMS, email, social media, and voice calls within each customer's unified inbox.
Key features include a universal inbox to centralize communications, a live chat widget to continue conversations via SMS, custom contact forms to collect customer data, automated messaging for missed calls or triggers like keywords, and tools to request reviews or collect payments. Coax supports over 800 platform integrations with tools like Shopify, WordPress, Facebook, Twilio, and more.
Multiple team members can be invited to help manage conversations efficiently. You can also set up Coax to handle multiple business locations with specific configurations per location like unique hours, social profiles, or staff. Customer contact details can be updated directly within any chat for convenience.
Key benefits of using Coax
Automated texts for missed calls, keywords, and custom automations
Integrated Stripe for in-app payment requests and money export
Invite users to make replying to customers easy
Custom forms to easily collect data from customers
Starting price
per month
Alternatives
with better value for money
Coax’s user interface
Coax reviews
Overall rating
5.0
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
9
0
0
0
0
Coax's key features
Most critical features, based on insights from Coax users:
All Coax features
Features rating:
Coax alternatives
Coax
Starting from
299
Per month
Starting from
No pricing info
Viber
Starting from
No pricing info
Text Request
Starting from
No pricing info
Coax pricing
Value for money rating:
Starting from
299
Per month
Flat Rate
User opinions about Coax price and value
Value for money rating:
Coax integrations (55)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Coax integrations and how users feel about them.
Integration rating: 5.0 (1)
“Order information is recorded against Customer Contacts allowing us to understand who has purchased that has reached out to us through phone/text chat/email/facebook etc.”
Jack R.
Sales Manager
Coax support options
Typical customers
Platforms supported
Support options
Training options
Coax FAQs
Coax has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Coax support?
Coax supports the following languages:
English
Q. Does Coax support mobile devices?
Coax supports the following devices:
Android, iPad, iPhone
Q. Does Coax offer an API?
Yes, Coax has an API available for use.
Q. What level of support does Coax offer?
Coax offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat