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Copper
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The CRM designed for Google Workspace
Table of Contents
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Copper - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Copper overview
Based on 622 verified user reviews
What is Copper?
Copper is a CRM tool with key features that include contact management, interaction tracking, and more.
Who uses Copper?
Reviews for Copper come from a wide variety of industries, including marketing and advertising (9% of reviewers), real estate (8%), and computer software (6%). The most frequent use case for Copper cited by reviewers is CRM (62% of reviewers).
What do users say about Copper pricing?
Reviewers indicate Copper’s early plans are affordable and cost-effective for small businesses, and they appreciate its essential CRM features. Some users report costs rise with advanced features, larger teams, and premium plug-ins, diminishing overall value.
What are the most popular integrations for Copper?
The Copper integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Copper) and Google Calendar (a scheduling product, 4.9).
Starting price
per month
Pros & Cons
User Interface
Tracking
Customization
Email Management
Filtering
Training and Learning Curve
Copper’s user interface
Copper pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Copper?
Copper is a CRM tool with key features that include contact management, interaction tracking, and more.
Select to learn more
Who uses Copper?
Based on 622 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Copper's key features
GetApp's analysis of 74 verified user reviews collected between July 2021 and January 2025 identifies Copper's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Copper's contact management capabilities. They report the ability to customize contact details extensively, such as adding tags, addresses, and emails. Users find the search functionality helpful for quickly locating contacts and maintaining engagement. They highlight integration with Gmail and Google Contacts, though some mention limitations with third-party integrations. Users note that managing duplicates and scrolling through long lists can be challenging. They also value the ease of adding contacts and building contact lists. Of the 20 Copper users who gave detailed accounts of their use of Contact Management, 100% rated this feature as important or highly important.
Denese K.
Executive Assistant
Dallas E.
Product Specialist
Reviewers highlight Copper's interaction tracking capabilities. They find it valuable for filtering different types of interactions and keeping track of emails and meetings. Users appreciate the integration with Google Workspace, which automates much of the tracking. They report that having a comprehensive history of interactions helps in staying organized and informed about client communications. Some users mention occasional issues with blocked interactions but overall find the capability essential for maintaining up-to-date client information. Of the 18 Copper users who gave detailed accounts of their use of Interaction Tracking, 89% rated this feature as important or highly important.
See related user reviews
Ian M.
Sales Engineer
Alexis B.
CEO
All Copper features
Features rating:
Copper awards
Copper alternatives
Copper
Starting from
12
/user
Per month
HubSpot CRM
Starting from
No pricing info
Salesforce Sales Cloud
Starting from
No pricing info
Zoho CRM
Starting from
No pricing info
Copper pricing
Pricing plans
Pricing details:
User opinions about Copper price and value
Value for money rating:
Of 57 reviews that provide robust commentary on Copper's price and value, 61% mention it in a positive light.
Users think Copper offers affordable pricing in its early plans, making it accessible for startups and small businesses. Some reviewers feel the software is cost-effective compared to alternatives like Salesforce and appreciate that it provides essential CRM features at a reasonable price point. Reviewers indicate that Copper’s integration with Google Workspace and other tools adds value, especially for companies already using these platforms. Some users say the product is easy to use and doesn’t require expensive onboarding or setup, which they see as a benefit for cost-conscious teams. Users report that Copper’s basic plans include enough functionality for many small businesses, but some reviewers find that more advanced features require upgrading to higher-tier plans, which can increase costs significantly. Some users say the price per user can become high as their team grows, and they note that certain functionalities are only available through additional paid plug-ins or premium plans. Reviewers appreciate the free trial and demo options, but some users report that Copper’s pricing strategy and lack of bundled packages make it less competitive as needs scale. Some reviewers feel the overall value diminishes at higher pricing tiers compared to other CRM solutions.
, and
To see what individual users think of Copper's cost and value, check out the review excerpts below.
Celeste M.
Head of Partnerships
Copper integrations (164)
Integrations rated by users
We looked at 622 user reviews to identify which products are mentioned as Copper integrations and how users feel about them.
Integration rating: 4.8 (19)
“We primarily use Gmail for communication with clients, courts, prosecutors, and everyone else. It’s critical that we be able to relate individual emails to a specific case so that everything is documented. ”
“Emails are synchronized into Copper to track customer interactions. Helpful to have context right where you need it within Copper instead of constantly searching in Gmail.”
“When you enter a Project in Copper it sends it to Gmail that you have an Opportunity.”
“Copper runs simultaneously and enables reminders as well as adding of new contacts.”
“Ability to directly add contacts from Gmail to copper via the extension on chrome”
Dulce L.
Legal Assistant
Integration rating: 4.5 (4)
“These integrations don't bring a lot of value because they are off to the side rather than in the activity feed.”
Micaela W.
Managing Director
Integration rating: 4.3 (3)
“We use Zapier to connect Copper with our targeted and triggered marketing initiatives.”
Kayla G.
Founder, CEO
Integration rating: 4.3 (3)
“A contract marked as won in copper automatically leads me to pandadocs seamlessly ”
Mubanga C.
Country Manager
Integration rating: 4.5 (2)
“It allows us easy access to our clients files without having to go hunting for them.”
Paul S.
Owner
Integration rating: 4.0 (2)
“Able to view QuickBooks invoices within Copper, even without QuickBooks login. Company names must match exactly for this to work, though.”
Jen K.
Accountant
Integration rating: 4.8 (4)
Integration rating: 4.7 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Copper customer support
What do users say about Copper customer support?
Customer support rating:
We analyzed 71 verified user reviews to identify positive and negative aspects of Copper customer support.
Widespread user sentiment highlights Copper's responsive and helpful customer support team.
A significant portion of users appreciate the friendly, knowledgeable staff and effective onboarding assistance.
Frequently reported by users, support queries are addressed quickly, with real-time personal responses.
A minority of users report slow response times, limited contact options, and difficulty accessing knowledgeable support.
Support options
Training options
To see what individual users say about Copper's customer support, check out the review snippets below.
“There have been some minor quirks but they seem to get fixed really fast. If I call customer service I get help right then”
Erik L.
Sales Manager
“The customer support is superb, the UI is very user-friendly, and I started seeing how valuable this software was after just a few days of using it. ”
James S.
Sales and Customer Relations
“I can't call them as there is no phone number to call. When you reach out to their customer service they say they have no power to help you. And someone will "get back to you". ”
April M.
Owner
Copper FAQs
Copper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Copper used for?
Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.
Q. What are the benefits of using Copper?
Q. What languages does Copper support?
Copper supports the following languages:
English
Q. Does Copper support mobile devices?
Copper supports the following devices:
Android, iPad, iPhone
Q. Does Copper offer an API?
Yes, Copper has an API available for use.
Q. What level of support does Copper offer?
Copper offers the following support options:
FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base
