Feedback Lite Pricing, Features, Reviews & Alternatives

Feedback Lite

Website customer feedback widget tool

4.58/5 (19 reviews)

Feedback Lite overview

What is Feedback Lite?

Feedback Lite is a customer feedback software that lets you create custom surveys, forms and widgets to publish on your website. You can use the application to manage any number of feedback campaigns from a central dashboard, analyzing and reporting on feedback as it is collected. Feedback Lite offers survey templates, email-based forms and promo widgets that can be customized using the color picker tool and whitelabeling functionality to match your branding.

The Feedback Lite dashboard offers a streaming feed of all incoming feedback across campaigns, displaying this data through visual graphs and charts. The dashboard provides detailed metrics for each response submitted, letting you drill down into individual results for more details. You can also edit the campaign at any time from the dashboard, or create new ones. Create unique campaign reports from the Feedback Lite dashboard that can be exported in CSV, as well as backup and export email addresses and feedback responses.
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Pricing

Pricing options
Free
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada

Supported languages

B@1a868986
Feedback Lite screenshot: Feedback Lite color picker for surveysFeedback Lite screenshot: Feedback Lite campaign resultsFeedback Lite screenshot: Feedback Lite widgetFeedback Lite screenshot: Feedback Lite surveyFeedback Lite screenshot: Feedback Lite dashboard

Feedback Lite user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.5
  4.1
Pedro Luis Q.

Light, fast and safe.

Used daily for 1-2 years
Reviewed 2018-07-04
Review Source: Capterra

It is great this software with the I can communicate quickly to any part of the world if interruptions, with this application I can solve family or labor issues satisfactorily and in record time thanks to its practicality. I recommend it totally.

Pros
I love this application because it weighs much less, so it requires little space on our phone and uses less mobile data than the original version of Facebook, it is quite fast and although the Wi-Fi is slow works perfectly, also you do not need to install messenger to chat.

Cons
For me this software has been a very good alternative so there are very few negative aspects that I can find in it. Perhaps a negative detail would be that sometimes you see the lower quality photos. Perhaps this is due to compressing the photos and thus decreasing the resolution of the images, but this is irrelevant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A decent feedback tool

Used weekly for 6-12 months
Reviewed 2019-01-19
Review Source: Capterra

Feedback Lite is definitely a recommended feedback tool for small to mid-sized businesses that will let you collect user feedback without much of a hassle. Do give it a try and see how it goes with your business.

Pros
Feedback Lite is an amazing feedback tool that comes loaded with eight different feedback tools such as ranking system, decision widget, and others. There are two main things that I’d like to mention as Feedback Lite’s strength. First, its targeting feature is much better than several of its competitors. It lets you target users based on IP address, device, and several other variables. Second, you can integrate and use Feedback Lite with multiple third-party tools ranging from Shopify to WordPress and others. This is one feature that comes handy when your business grows. Getting started with Feedback Lite is fairly easy as well as cheap. It comes with a 14-days free trial which is a great way to let users try their tool before they can think of buying it.

Cons
It definitely needs a lot of updates. There are quite a few issues that need attention such it needs improvement in terms of design, bugs, and it needs to be updated regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michel Alexander A.

It is an application that fulfills the purpose of using the social network without suffering slownes

Used daily for 1-2 years
Reviewed 2018-03-12
Review Source: Capterra

It does not stick, it is quite fast and it allows you to publish states and photos even when the Internet is very slow.

Pros
It weighs much less and uses a smaller amount of space in the internal memory of the cell phone, ideal for cell phones that are more limited in space, it is also much faster than the original Facebook, consumes a smaller amount of mobile data, for What our data will last much longer, especially if we have limited Internet plans, is ideal for our use.

Cons
The only thing I do not like about the application is that it does not have the function of transmitting live, what many do daily with the Lite version is not possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy and affordable software

Used daily for 2+ years
Reviewed 2018-10-19
Review Source: GetApp

Pros
You can use Facebook even if you do not have data, free Facebook is life, I love it so much. Data is expensive nowadays but, Facebook lite bridges the gap between those who can afford data and those who can't.

Cons
Sometimes it takes long time to load hen logging in. e thing of not seeing pictures until you buy data is also irritating when using free facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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arianna teresa c.

a secure site to get customer feedback.

Used daily for 2+ years
Reviewed 2018-06-07
Review Source: Capterra

There are many benefits, but the first is that it helps improve failures within organizations through the consumer

Pros
which is a secure page that helps you get a new vision of things, thanks to the criticism of users. which makes the company grow.

Cons
sometimes it is a bit slow for the user, besides having very little publicity, being the number of comments low.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Feedback Lite pricing

Pricing options
Free
View Pricing Plans

FREE
$0/month
Free Forever

STARTER
$29/month
$319/year (1 month FREE)

PLUS
$49/month
$539/year (1 month FREE)

PREMIER
$99/month
$1089/year (1 month FREE)

Feedback Lite features

API (513 other apps)
Access Controls/Permissions (294 other apps)
Activity Dashboard (384 other apps)
Alerts/Notifications (420 other apps)
CRM (304 other apps)
Calendar Management (308 other apps)
Contact Management (364 other apps)
Customer Database (325 other apps)
Customizable Branding (355 other apps)
Customizable Templates (310 other apps)
Data Import/Export (428 other apps)
Email Management (320 other apps)
Email Marketing (471 other apps)
Mobile Access (402 other apps)
Reporting & Statistics (412 other apps)
Reporting/Analytics (628 other apps)
Search/Filter (309 other apps)
Social Media Integration (309 other apps)
Surveys & Feedback (292 other apps)
Third Party Integrations (425 other apps)

Additional information for Feedback Lite

Key features of Feedback Lite

  • An extended application or connectors that enables users to perform additional services with their current set of tools
View All Features

Benefits

Use the Feedback Lite Dashboard to manage all aspects of your feedback campaigns, including editing existing campaigns, creating new campaigns, and reporting on campaign performance.

Choose from 5 customizable surveys: Multiple Choice, Open-Ended Answer, Rating Scale with Open-Ended Answer Box, Likert Scale, and Ranking Scale.

Surveys are available in 3 different sizes and can be used as a popup or slideout option from 10 on-screen locations.

In addition to survey templates, you can also choose from a contact form or newsletter subscription form, as well as 3 promo widgets.

Use device-specific targeting, custom color branding and white-labeling to personalize the feedback experience you offer.