Pipedrive Pricing

It offers a lot of features that can be used to help manage customer relationships, track sales, and organize marketing campaigns. It is a great tool for managing customer relationships because it allows you to keep track of all customer information and interactions in one place. It also allows you to set up automated tasks, follow-ups and reminders, as well as track all sales activities. Additionally, it offers a variety of analytics and reporting tools to help you gain insights into your sales process.

It is not very user-friendly, especially for those who are new to the software. Also, it is quite expensive and updates can be slow. However, if you are willing to invest in the software, it can be beneficial for managing customer relationships, tracking sales, and organizing marketing campaigns.

Hey Mansur, We truly appreciate your insights! We will make sure to forward this feedback to our dedicated teams for consideration in future improvements. If there is anything we can help with, let us know and we will be more than happy to help!

so power for the price and very easy to manage the pipeline

It's UX could use a bit more improvement and simplification

we can integrate easily. the lead process is intuitive.

price and less incentives. also is not easy to track email responses and provide a track timeline connected with the lead strategy.

Hey Genau, Thank you very much for your feedback! :D We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help!

1. Interface that is simple and easy to use: Pipedrive features an intuitive interface that is user-friendly and makes it simple for users to get started and quickly master using the platform.2. Customizable: Pipedrive users can add custom fields, design unique views, and create bespoke reports to match the particular requirements of their businesses.3. Integration with other tools: Pipedrive has a...

Read more

Pricing: Compared to other CRM products on the market, some users may find Pipedrive's pricing to be on the expensive side.Limited integrations: Pipedrive does integrate with a number of tools, but there aren't as many as there are with other CRMs.Lack of some features: Some customers might discover that Pipedrive is deficient in some functionality, such as sophisticated project management or customer support facilities.Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating.Complexity: A small learning curve may be necessary for some users to properly utilise all of the platform's features.

Pipedrive has been an incredibly helpful tool for helping me to organize and prioritize my sales. It has a really intuitive design that makes it easy to use and the customizable options allow you to tailor the platform to your own specific needs. The analytics and reporting features are also very comprehensive and provide valuable insights into our sales pipeline.

One downside to using Pipedrive is that the cost can be quite steep, especially if you want to unlock all the features. Additionally, there are some issues with the user interface that can be confusing at times.

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline. I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

It's super easy to setup and keep running. The support team -- the best ever in my 20+ IT sales experience. For sure would be my choice if changing job or building a company. No doubt.

Price, it's a little expensive. The pre-sales (SDR part) could be a little stronger and cheaper. If you have a heavy/complex process here, maybe you will need another software to handle your leads before send to the sales team. The analytics was very good for us till a moment. We move on to a BI (Google Stack) to handle all information needed.

I have had the opportunity to explore and evaluate Pipedrive software. In my experience, Pipedrive is a highly effective customer relationship management (CRM) software that helps businesses streamline their sales processes. One of the main advantages of Pipedrive is its user-friendly interface, which makes it easy for both sales representatives and managers to use. Additionally, the software offers powerful reporting and analytics features that provide businesses with valuable insights into their sales performance.

While Pipedrive has many benefits, there are some cons to consider. For instance, the software's pricing model requires businesses to upgrade to a paid plan to access some of its features. Also, some users have reported that the software can be slow to load when working with large amounts of data. Despite these drawbacks, I believe that Pipedrive remains a highly effective tool for managing and optimizing sales operations.

Hi James, Thank you very much for your feedback! We apologize for any inconvenience the slowness experience may have caused in your business, we can understand how this can impact your work. Service interruptions can be caused by different factors but we can guarantee we will look into any issues being reported carefully and as quickly as possible. We would like to reassure you that our Support Team is here to help you 24/7 and we will be more than happy to help with any questions you might have. We will forward the feedback internally and make sure it will be taken into account for future improvements. Thank you!

We have tried and bought countless CRM's for our small Commercial Real Estate firm. We've spent over $100,000 reviewing, consultants, setting-up time (dedicated payroll) and purchasing the CRM software. No matter how many times we try to move-on to the latest and greatest CRM software with all the newest features, we keep going back to Pipedrive. The simplicity, clean layout, customization (without...

Read more

The software could be more robust and add more Multi-Channel marketing features. We prefer CRM's that have all of the communication features included, such as email, chat, text, call, etc. Recently, Pipedrive added a phone system, but you are required to upgrade to a "Pro" account. We would prefer to just pay for the feature per agent, vs increasing the price for all of our agents for a simple feature like adding a phone, etc.

When we implemented Pipedrive in our team, we were impressed not only with its functionality, but also with the strong technical support that helped us quickly resolve any issues or concerns. The support team was always willing to provide solutions and advice, which made it easy to integrate CRM into our daily processes. Pipedrive integrated seamlessly with our other business tools like email, marketing automation, and productivity apps. The constant availability of the cloud platform allowed us to access information in real time from any device and anywhere. Thanks to Pipedrive, we have experienced remarkable profitability by increasing our sales and streamlining our operations, which has had a positive impact on the productivity and growth of our business.

When my team and I started using Pipedrive, we were amazed at how easy it was to set up, allowing us to tailor the CRM to our specific needs. The intuitive usability of the platform improved our work efficiency by streamlining contact and opportunity management. However, we would like to see more customization options and advanced reports to get an even more detailed view of our sales funnel. Despite this, Pipedrive has been a valuable tool in our business strategy.

Pipedrive offers several key advantages as a customer relationship management (CRM) software. Firstly, its intuitive and user-friendly interface makes it easy for sales teams to adopt and navigate. Secondly, its robust customization options allow businesses to tailor the CRM to their specific needs, ensuring a personalized experience. Thirdly, Pipedrive's pipeline management features provide clear visibility into the sales process, enabling effective deal tracking and prioritization. Fourthly, its extensive integration capabilities seamlessly connect with popular tools, enhancing productivity and workflow efficiency. Lastly, Pipedrive's reliable customer support and regular updates contribute to a positive user experience, making it a reliable choice for businesses of all sizes.

While Pipedrive offers numerous benefits, there are a few drawbacks to consider. Firstly, some users have found the reporting and analytics features to be somewhat limited compared to more advanced CRM platforms. Secondly, the automation capabilities, although helpful, may not be as robust as those provided by dedicated marketing automation tools. Thirdly, the pricing structure of Pipedrive, particularly...

Read more

I use Pipedrive for sales management and CRM which has a lot of good points for my business. Some of the main ones are:Customization: The tool allows me to customize the entire sales process according to the specific needs of my company.Clear view of the sales pipeline: Pipedrive offers a clear view of the sales pipeline in real time, which greatly streamlines my day-to-day life, allowing me to follow the progress of sales.Advanced reports: Which allow us to analyze sales performance and identify areas that need improvement.

I use it daily in my company to optimize processes. However, like any tool, Pipedrive has some downsides that should be considered:High cost: Pipedrive can be expensive, especially if they need a lot of users and resources like my company does.Early Learning: As in my company, we were not familiar with Pipedrive we had to invest some time to learn how to use the tool effectively.Missing features: Compared to other sales management tools, Pipedrive has missing features. For example, workflow automation may be less advanced than on other platform

As a small business owner, I was on the lookout for a sales management tool that could streamline my sales process and help me effectively manage my pipeline. That's when I came across Pipedrive. After using it for a while, I can say that it's a great tool for sales management. It's user interface is clean, intuitive, and easy to use, making it a great option for beginners. It also allows me to easily customize pipelines for different sales campaigns, which is super helpful. Integration with various third-party tools is amazing, making it easy to streamline my sales process. Additionally, it offers decent reporting options that help me keep track of my sales progress.

Although Pipedrive is reasonably priced compared to other options at only $14.90 for the cheapest plan, the cost can add up with additional third-party integrations. We are currently on the Essentialplan which lacks a workflow builder with triggered automations. Pipedrive doesn't have the advanced reporting options that market leaders like Salesforce or Hubspot have which I have used in the past.It also requires connecting with Zapier, which is another subscription making it prohibitive for small businesses.It also not suitable for heavy-duty sales management and may not be the best option for larger firms trying to scale up.

I started usig Pipedrive 3-4 years ago, I get shiny object sydrome and end up with another CRM, but always end up going back to Pipedrive. Insane value for money, and the UI and UX is incredible.

Uploading lists from CSV can be a bit of a pain at first but once you've done it you're all good just save the template. Someof the new features like email automation have development to be done on them to get to status of something like Lemlist but it's still usable.

Although there is no free plan available, one of the advantages of this platform is its acceptable cost to subscribe, especially for those who have just started entering the field of business and have a limited commercial budget, startups and small companies. One of the most exciting things about subscribing is the ability to fully customize via API access, and provide unlimited and customizable pipelines...

Read more

The lack of a free trial period may cause some people to hesitate to decide to subscribe.Making the telephone support service exclusive only to subscribers of the plan with the highest level is something that is not understood honestly and raises a big question mark.And I have to sync my email in order to be able to send emails from PipDrive which can cause some confusion for the user.

I love how easy this was to set up. It took less than 15 minutes to upload my students & set up multiple pipelines to track their progress.

The billing was a little hard to navigate. I signed up months ago, but when the free trial was over somehow I was placed on the most expensive plan and when I reached out about it I was not given steps to downgrade, so I gave up. I tried doing this in Airtable & Hubspot - both took too much time 8 energy and had more steps then pipedrive. This time I figured out on my own how to set myself up with the most inexpensive plan to start, which is $19.

Pipedrive is very intuitive to use. Easy to parameter, no headhache. It features an automated import process to switch from one CRM to the other without losing any data. On top of it, it is really cheap compared to Hubspot and tailor-made for entrepreneurs ! Support is available and very friendly. Go for it.

I do not really like the mobile version because I do not see the point of using it

Hi Benjamin, Thank you for the feedback! It is really important for us to know it! We are glad to know you are happy with Pipedrive. That's our goal! With Pipedrive Mobile App you are able to take actions while offline, make calls and log them directly to Pipedrive, attach photos or files, and more. Regardless, if you ever need any help or have any questions, our Support Team is here 24/7 to help you! Have a lovely week! Kind regards, Pipedrive Team

Pipedrive was soooo easy to implement for our company. It is very user friendly and tech support is a email away. The most important aspect of Pipedrive is having all our customer files in a central location, easily accessible to keep notes and to set tasks for ourselves allowing us to provide excellent customer service that was not always perfect just using an Excel spreadsheet. Sorting all of our customers into different pipelines and stages is awesome too! Easily see where everyone is.

The email feature has not been working. We use Yahoo Small Business for our emails and for some reason our emails unlink from Pipedrive and now we are unable to relink them but that's not a huge issue as each customer file in Pipedrive has it's own link you can paste in the BCC of your customer email and it copies it to that customer's Pipedrive.

The pipeline management is good in this tool, it has a good base feature set, the problem is however, that many core things are MISSING or dont work right out the box.

From the outset, this product looks good value, which is likely why it has so many great reviews, however, the more you use it and the moment you need to contact support, you realise the trouble you've got yourself into. If you are a team greater than one, then DO NOT use this software (remember, you might want to grow in future too).

Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.

Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.

I recently switched to Pipedrive from one of their competitors for two main reasons - their Contact Timeline feature and the wide arrange of integrations made available on all of their plans, even the lowest tiers. With the Contact Timeline feature I can quickly see all the touchpoints (both when and how) I have had with an existing contact. This is super helpful when looking for clients to follow...

Read more

Overall I’m very impressed with Pipedrive. I do wish they would focus more of their efforts on the GSuite or Gmail Chrome Plugin. This is a real missed opportunity. In my previous CRM I could access all of my deals, contacts and notes right within Gmail. This was a real time saver, since I never had to leave Gmail to view my CRM data. Pipedrive’s Gsuite plugin is more context related. You can only...

Read more

Pipedrive is easy to use and usually doesn't require tons of reading to understand how it works. They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest. It's a great tool for someone who wants something that is simple to use and doesn't cost an arm and a leg. The features are great for our small team to keep track of emails, leads and lead stages all from within one dashboard.

There are a few things that would have made it way more useful for our use case. One of these is the inability for one team member to view the mail tracking features on emails sent my other members. I person A sends an email to client 1, I cannot see the mail tracking feature to see if the client read the email or not. I have to ask each team member individually if their client "saw" their email. Another common issue is syncing. Sometimes, the platform is unable to sync emails from other accounts like Hey and it takes us a lot of time getting them to show up within the system.

Pipedrive has some of the best integrations have seen at that price point in any industry -- the customer lookup in Trello being a prime example. The overall product quality is also incredibly high -- e.g., we can see all export reports ever pulled in the system for audit purposes.

The biggest gap is consistent with almost any CRM on the market -- while we can drag & drop or bulk change statuses of tasks in spreadsheet mode, we can't change the task order within stage. Pipedrive *does* have some capability to hack this which we did on occasion -- specifically, just change up the event dates in the tasks and assign a custom field to be your actual due date -- it was clunky but it worked, and ultimately just use Trello for deal management.

So easy to setup and get started, syncs the email accounts beautifully. I setup forms through our Wordpress site using Elementor, and used a plugin called *Elementor Pro Form Widget - Pipedrive CRM - Integration* to send all submissions directly into Pipedrive. Every form submission shows up in Pipedrive "New Leads" automatically creates a new contact, lead and note using information from the contact form. Very good price for this application! Sales team is very organized now, and accountant was happy we didn't break the bank! The sales team is very experienced in sales, but they definitely learned something new with the activity-based selling process :)

Pipedrive embed form is a bit slow to load in the page, I had trouble putting multiple forms on one page (as popups, didn't load), and limits styling etc but nice to have as a quick simple option to get started. In the end didn't use it. Don't use zapier / zaps to send from web forms, not worth the extra $$ per month - if you use Wordpress and Elementor - get Elementor Pro Form Widget Pipedrive CRM...

Read more