ProsperWorks CRM Pricing, Features, Reviews & Comparison of Alternatives

ProsperWorks CRM Reviews

ProsperWorks CRM

The only CRM recommended for Google

4.6/5 (154 reviews)
1,706     1,298

ProsperWorks is a customer relationship management (CRM) app that integrates fully with Gmail and other Google apps to offer seamless data interchange among these applications. The Gmail integration allows you too see all contact information associated with your emails directly from your inbox. This includes the contact's basic details such as company, job title and phone number, along with all interaction history and associated files and notes.

ProsperWorks also allows you to manage contacts outside of Gmail giving you a comprehensive view of the customer from within the ProsperWorks app. These customer profiles are automatically populated with data crawled from the web as well as file attachments pulled from your emails. The profiles show all your interaction history, a log of your emails, and all your past and upcoming calendar events. You can also make calls directly from these profiles using an integrated Google Hangouts button.

Along with customer management, ProsperWorks also offers opportunity management. You can see a visual representation of all your opportunities through a customisable pipeline that support drag-and-drop editing. You can use custom filters to drill deeper into information and the app sends you alerts when deals seem to be going stale. ProsperWorks also offers a pipeline progression report to see how deals are progressing from week to week.

ProsperWorks offers lead management In addition to customer and opportunity management. You can import leads from any of your integrated apps and see a list of all your leads with names, company, email, phone, status, and owner. You can use this feature to assign new leads and tasks to team members. The app offers suggested actions for follow ups tasks and you can use the Google Hangout interaction to make calls to leads.

ProsperWorks CRM Overview

Pricing

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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ProsperWorks CRM screenshot: Customer profiles in ProsperWorksProsperWorks CRM screenshot: Lead management in ProsperWorksProsperWorks CRM screenshot: Pipeline visualization tool in ProsperWorksProsperWorks CRM screenshot: ProsperWorks integrates with Google HangoutsProsperWorks CRM screenshot: ProsperWorks offers complete Gmail integrationProsperWorks CRM screenshot: See all your ProsperWorks' opportunites in Gmail

ProsperWorks CRM Reviews (154)

Latest reviews

 Loving Prosperworks!

Customer service is really good and responsive.

Read the full review
Reviewed 2 days ago by Linnea Davis

 

 Easy to use

I use it mainly as catch all, keeps all my contacts, notes, emails in one place, always ready when I want to escalate

Read the full review
Reviewed 5 days ago by Bob McCormick

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ProsperWorks CRM Pricing

Starting from: $19.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

14-day free trial, no credit card required.

Basic Plan: $19 per user, per month
Professional Plan: $49 per user, per month
Business Plan: $119 per user, per month

View Pricing Plans

Key Features of ProsperWorks CRM

  • Notes & tasks
  • Automatic file attachments
  • Automatic meeting logging
  • Customizable layout
  • Gmail integration
  • Sales pipeline visualization
  • Pipeline custom filters
  • Smart alerts
  • Android & iOS app
  • +300 3rd party integrations

ProsperWorks CRM Screenshots (6)

ProsperWorks CRM screenshot: Customer profiles in ProsperWorksProsperWorks CRM screenshot: Lead management in ProsperWorksProsperWorks CRM screenshot: Pipeline visualization tool in ProsperWorksProsperWorks CRM screenshot: ProsperWorks integrates with Google HangoutsProsperWorks CRM screenshot: ProsperWorks offers complete Gmail integrationProsperWorks CRM screenshot: See all your ProsperWorks' opportunites in Gmail

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials

Alternatives to ProsperWorks CRM

Benefits

Complete 2-way Gmail integration: View all your customer and team activity directly within Gmail, such as contact information, tasks, and files.

Automatic data population: ProsperWorks pulls data from the web and your emails and populates contact profiles with information and files.

Interaction tracking: ProsperWorks automatically logs emails, calendar events, and call history of calls made using Google Hangouts. Interactions are used to suggest new contacts.

Pipeline management: Get an overview of your opportunities through a visual pipeline with customizable stages, filters, and data fields.

Smart alerts and reminders: Get notified when deals are going stale, when follow-ups are overdue and when actions occur in integrated apps.

Customization and views: Use advanced and custom filters to drill into data. Customize columns, data types, and labels, and pipeline stages and fields.

Over 300 integrations: Prosperworks' integrations include Gmail, Google Drive, Google Calendar, Google Hangouts, MailChimp, Evernote, Wufoo, Quickbooks, Basecamp ,and more.

Who is ProsperWorks CRM For?

Videos

ProsperWorks CRM Category Leaders

Reviews
Integrations
Mobile
Media
Security

#10 in CRM

View full ranking
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Linnea Davis

Loving Prosperworks!

22/06/2017

Customer service is really good and responsive.

Pros

The ease of adding contacts is great. You don't have to waste a ton of time with data entry. It's easy to use and intuitive.

Cons

I don't believe you can text contacts from the phone app, would like to be able to do that. We have had some issues with the way the contacts sync with our Google contacts - the type of phone number doesn't get relayed so you aren't sure if the number is a work or cell phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bob McCormick

Easy to use

19/06/2017

I use it mainly as catch all, keeps all my contacts, notes, emails in one place, always ready when I want to escalate

Pros

The software is so easy to learn and use, very simple all my contact information as well as notes and emails in one place

Cons

Does not have email tracking unless you go up a level and the price difference to get that one feature is prohibitive

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cheyenne Leonard

BEST CRM DATABASE

16/06/2017

By far, THE BEST CRM database to exist. I never thought anyone would be better than lasso until I ran across this software.

Pros

1. #1 Google Recommended CRM 2. You have a Dashboard AND can add prospects straight from your email account 3. Customer Service is phenomenal!! They give a really great demo on the product, as well. 4. Even partner with MailChimp for mass emailing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Daryl Klingaman

Most Intuitive CRM To-date

12/06/2017

Pros

Prosperworks is so seamlessly integrated with Gmail--this platform was a blessing from heaven. It is apparent this was created by a sales person who is in the day-to-day grind--not some cumbersome CRM created by a software developer who has never sold a day in their lives.

Cons

The only downsides we found with the software is: -Reporting--was not as overarching as the reporting capabilities in CRMs we're more used to. -Integrations--does not take the cake in terms of integrating with outside platforms (AdWords, ERPs, landing page tools, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Eli Klein

Excellent experience with ProsperWorks CRM!

11/06/2017

Pros

Prosperworks is great because of the simplicity, but also because of the amount of customization it allows. You can leave it simple, but you can also build it up into a massive monster of a CRM.

Cons

It's a bit daunting to set it up at first, but once you get the hang of it, it really isn't terribly complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great CRM!

11/06/2017

Pros

Prosperworks is great because of the simplicity, but also because of the amount of customization it allows. You can leave it simple, but you can also build it up into a massive monster of a CRM.

Cons

It's a bit daunting to set it up at first, but once you get the hang of it, it really isn't terribly complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Aaron Levin

Lots of Features, no phone support

09/06/2017

Pros

I really enjoy how this connects with the Google Suite so I don't have endless duplicate contacts, I also like how it pulls all the data from people's signature and social media, so I don't have to go hunting for it

Cons

I don't like there isn't any phone support when first starting out, you have to search the problem database and comments of how to solve problems are not visible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nicola Peroni

Easy to use for complete overview

08/06/2017

Pros

Full integrated with G suite, mailchimp. Good mobile app. Easy to use for everyone. Not too many features.

Cons

At the moment I can say nothing bad about it. Maybe it could be a bit cheaper. Sidebar in gmail too big

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor Thera

Pworks took our growing organization from 0 to 100 - nearly overnight.!

05/06/2017

Customer tracking, activity tracking per opportunity and the ability to quickly obtain adoption of its use by the entire team in matter of minutes.

Pros

It's integration with gmail, making it a powerful way to track activities and customer interactions.

Cons

The graphics relating to the canned reports could be a bit more enticing, unless we haven't yet fully unlocked all its potential in this area yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor Thera

Verified Reviewer

Prosperworks for a startup business...

05/06/2017

Pros

ProsperWorks - lent itself very well to our start up organization. It allowed us to choose a highly functional CRM system that we could customize out of the gate and get things organized while not being afraid of the need to scale things significantly in the future and having to re-start things with a new more "sophisticated" system. The integration with Gmail - makes it a tool that completely transforms our organization's ability to adopt a comprehensive sales and customer management approach.

Cons

Perhaps some additional reports could be offered in the set reports offered. Particularly in quantifying the leads obtained and their translation to opportunities and sales.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more

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