Salesforce Sales Cloud Features

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

4.37/5 (16,261 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Assignment Management
Audience Targeting
Auto-Dialer
Auto-Responders
Batch Processing
Bills of Material
Budgeting/Forecasting
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Logging
Call Management
Call Recording
Campaign Management
Campaign Planning
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Competitive Analysis
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Rate Optimization
Conversion Tracking
Correlation Analysis
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Management
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Modeling
ERP
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Estimating
Exception Reporting
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For AEC Industry
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
For iPad Devices
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Inventory Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
MES
Maintenance Management
Marketing Automation
Material Requirements Planning
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Order Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Presentation Tools
Product Catalog
Production Scheduling
Project Management
Projections
Proposal Generation
Proposal Management
Prospecting Tools
Purchase Order Management
Quality Management
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Safety Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Shipping Management
Social Media Integration
Source Tracking
Statistical Analysis
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Version Control
Warranty Tracking
Web-based Deployment
Workflow Management
XML / RSS
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Assignment Management
Audience Targeting
Auto-Dialer
Auto-Responders
Batch Processing
Bills of Material
Budgeting/Forecasting
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Logging
Call Management
Call Recording
Campaign Management
Campaign Planning
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Competitive Analysis
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Rate Optimization
Conversion Tracking
Correlation Analysis
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Management
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Modeling
ERP
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Estimating
Exception Reporting
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For AEC Industry
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
For iPad Devices
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Inventory Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
MES
Maintenance Management
Marketing Automation
Material Requirements Planning
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Order Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Presentation Tools
Product Catalog
Production Scheduling
Project Management
Projections
Proposal Generation
Proposal Management
Prospecting Tools
Purchase Order Management
Quality Management
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Safety Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Shipping Management
Social Media Integration
Source Tracking
Statistical Analysis
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Version Control
Warranty Tracking
Web-based Deployment
Workflow Management
XML / RSS
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Assignment Management
Audience Targeting
Auto-Dialer
Auto-Responders
Batch Processing
Bills of Material
Budgeting/Forecasting
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call List Management
Call Logging
Call Management
Call Recording
Campaign Management
Campaign Planning
Cataloging/Categorization
Channel Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Communication Management
Competitive Analysis
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Rate Optimization
Conversion Tracking
Correlation Analysis
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Management
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Modeling
ERP
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Estimating
Exception Reporting
Expense Tracking
FAQ
Feedback Management
Field Sales Management
File Management
For AEC Industry
For Financial Institutions
For Mac Devices
For Sales Teams/Organizations
For Startups
For iPad Devices
Forecasting
Geotargeting
Goal Management
Goal Setting / Tracking
Graphical Data Presentation
Inbox Management
Interaction Tracking
Internal Chat Integration
Inventory Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Live Chat
MES
Maintenance Management
Marketing Automation
Material Requirements Planning
Medical History Records
Meeting Management
Mobile Access
Modeling & Simulation
Multi-Campaign
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Currency
Negative Feedback Management
Offline Form
Online Forms
Opportunity Management
Order Management
Patient Communications
Patient Management
Performance Management
Performance Metrics
Physician Management
Pipeline Management
Pipeline Reports
Predictive Analytics
Presentation Tools
Product Catalog
Production Scheduling
Project Management
Projections
Proposal Generation
Proposal Management
Prospecting Tools
Purchase Order Management
Quality Management
Quotes/Estimates
Real Time Notifications
Real-time Consumer-facing Chat
Referral Tracking
Relationship Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
Safety Management
Sales Approval
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
Shared Contacts
Shipping Management
Social Media Integration
Source Tracking
Statistical Analysis
Task Management
Task Progress Tracking
Task Scheduling
Team Assignments
Template Management
Territory Management
Third Party Integrations
Training Management
Transcripts/Chat History
Transfers/Routing
Version Control
Warranty Tracking
Web-based Deployment
Workflow Management
XML / RSS
Visit WebsiteCompare App

Mobile apps

iOS App


233,297 reviews

Requires iOS 13.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


33,500 reviews

Salesforce Sales Cloud Feature Reviews

25 reviewers had the following to say about Salesforce Sales Cloud's features:

Ankur B.

Great cloud based features packed CRM..

2018-09-26

Great cloud based CRM having all the end to end integration from sales lead generation to support to reporting.

Pros

Generate Sales leads After sale support management Teams collaboration Alerts and Notifications Mobile App Data import and export

Cons

Improvements needed in reports section, though it's dependent upon the data linking done in the CRM. Expensive CRM Expensive resources/developers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 5001-10000 employees)

A Force to Reckon with

2019-03-03

I would recommend Salesforce to anyone looking for a powerful CRM product.

Pros

Automation adds another punch which trigger workflows and email alerts based on the entries.

Cons

Salesforce provides good technical support service, but this can be further improved. Third party apps and professional help to tailor the platform increases the overall expenditure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Salesforce is very powerful

2017-11-21

Allowed for better reporting and high level view from management.

Pros

- Very customizable, pretty much can do anything you need - The new lighting experience brings a long overdue visual overhaul - Integrates with a lot of third parties to increase productivity

Cons

- Clunky UI at times - Can be confusing to use and get used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 501-1000 employees)

Used Salesforce daily to run reports on marketing campaign effectiveness and ROI

2018-07-25

Made my job easier to do via automation and customizable reporting.

Pros

Setting up custom reports to run automatically is incredibly useful for marketing and sales staff who need to monitor effectiveness and ROI from different activities and campaigns.

Cons

Keeping data integrity in SFDC can be difficult, in turn making accuracy of reports somewhat hard to stand behind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
James D.

Multiple features

2019-11-21

The product is very comprehensive on reporting and case management as well as mobile friendly-it's the best one out there.

Pros

This package is the complete package to manage, track, ingest and generate reports on your customer activity.

Cons

This is a great package from a customer management system but where I worked we also used it as an IT case management system for problem, incident, change management-this is not what SF is intended to manage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William H. C.

Good But Not Great. Should Do More for the Money.

2020-12-14

Customer support is extremely limited, despite the high cost of the software.

Pros

Application strengths: Excellent client/prospect sales activity tracking, lead capturing/assignment/, and sales funnel management.

Cons

Application Weaknesses: Does not integrate well with Microsoft 365 / Microsoft Office (Outlook), Mailchimp, and various social media channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth B.

Creative Implementation of Salesforce

2016-11-03

Salesforce is a heavy hitting CRM, that, with enough willpower and creative implementation, you can get to do just about anything.

Pros

Incredibly flexible & customizable; massive support available from online documentation & forums to professional development & support teams; integrations galore - project management, data cleaning, gmail integration; continual updates & improvements; miles of training courses available; sandboxes and developer licenses are great to test customizations

Cons

I still run into roadblocks on permissions / visibility because it seems there are duplicate locations for field security.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Salesforce Sales Cloud

With SF, where there's a will there's a way. That way might include a lot of custom code. In theory it would've gone faster had I had an outside company implement and customize SF, but my customizations were so specific, the time saved may have been cancelled out by the headache and money spent (not to say there weren't a lot of headaches anyway). At the end of the day, I love how much I can actually do with SF and look forward to growing with it.

Source: Software Advice
Helpful?   Yes   No
Read more
Natalja S.

Salesforce Essentials - state-of-the-art software for medium and big enterprises

2021-03-17

Salesforce helped not only to track my activities, but to generate various view reports that help me see the bigger picture and better plan my next activities and focus on more prospective clients.

Pros

Ease of contacts management Project/Opportunity pipeline management is set up well and helps to easily generate statistics on opened/closed deals status Integration with MS Outlook makes emails tracking fast and comfortable

Cons

MS Outlook plugin crashed at least 8-10 times within 3 years of operation, which was a bit unpleasant

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Hardik P.

Salesforce as ticketing tool

2019-07-13

Pretty good so far, easy to use and manage reports.

Pros

Timely email alerts and notification.

Cons

Omni Channel, It should be introduced in mobile app also.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Koustubh K.

Excellent CRM tool

2020-08-20

Fantastic tool for funnel management, opportunity tracking and collaboration across global teams

Pros

Chatter , opportunity management, reports, analytics, lenses, dashboards, call reports, insights, milestones, tasks, log a call

Cons

Should be able to easily share chatter messages as a link or as an email message.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CHARLES D.

Best CRM on the market

2019-08-23

Pros

Reporting is super customizable and provides in depth analytics for virtually everything you could ask for.

Cons

Every CRM will run into this problem and Salesforce does have solutions but there are additional fees or 3rd party softwares necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bao V.

Productive CRM

2020-04-09

It's one of the best, user friendly, and powerful CRM systems.

Pros

Ease of use for building reports and dashboards 3.

Cons

Can't track if the prospect open a weblink under "activities" 2. Need better editing tools to create email templates 3. can't export reports as spreadsheets

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefanie M.

Easy to use software to help your business thrive

2020-09-03

Coming to a company that uses this from no prior experience, it was very easy to understand and pick up immediately.

Pros

Ease of use Intuitive navigation Integration with email / Calendar Tracking history of customer contact Ability to effectively track implementations Custom report building

Cons

Integration with email - wish there were an easier way to use this feature without having to attach to individual emails / calendar events in order to log in SF.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Outsourcing/Offshoring company, 201-500 employees)

Salesforce is a great tool for your CRM needs

2018-07-31

Integrating the different programs I use on a daily basis.

Pros

- All the database is stored in one place and also I like being able to pull reports.

Cons

- Salesforce is quickly getting competition in the CRM business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Millie C.

Salesforce is the best CRM tool

2018-09-26

Salesforce is worth the investment to manage all of our company’s relationships and interactions with customers and potential customers, report on sales metrics, sales management, and so much more.

Pros

Salesforce is the best and flexible cloud-based CRM tool which integrates with so many other software.

Cons

Standard reports are easy to create but more complex reports may require some training.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua J.

Salesforce is a behemoth that is capable of being shaped to fit almost any institution's needs

2021-08-12

Despite it's deficiencies with email design and management, as a CRM, Salesforce is the best on the market.

Pros

Reporting, object management, automation are all so robust and far superior to their competitors.

Cons

Email management, specific design and reporting is pretty poor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

BEST in Class

2019-02-16

Data management becomes easy for us after having Salesforce.

Pros

One can add many reports to the dashboard to track all the activities and action required for a particular activity.

Cons

Lightning of Salesforce is a bit slow compared to the classic version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Vladimir D.

Awesome CRM that dominates the industry.

2018-01-16

Improved Informational Organization CRM for Enhanced Communication Greater efficiency for multiple teams Improved Analytical Data and Reporting

Pros

I like the ability to run reports of all nature, the ability to work with software engineers to run custom based reports and built out dashboards and stuff like that.

Cons

It's a little annoying how you have to have some type of background in engineering and statistics protocol in order to run the most basic type of reports, like "who did I email in December that never opened my email".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronnie M.

Good but expensive

2021-05-16

Salesforce makes contact management super easy.

Pros

I’ve tried many other crms and nothing has worked as well.

Cons

Particularly the reporting and filters have been challenging for me to get the hang of.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

The ultimate CRM

2018-06-13

Pros

Tons of customizable reports available as well.

Cons

If there could be an email notification for that type of activity that would be great.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Amanda M.

If only reporting across objects was easier

2020-11-16

Overall, it's the best there is for a CRM, as with any tool it comes with it's challenges.

Pros

Everything integrates with it and it has a variety of features, reporting capabilities, it is FULLY customizable.

Cons

So if I want a report of contact records, lead records and associated campaign records...I cannot run just one report...I have to run multiple reports and pull the data into excel to manipulate.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
yogendra kumar s.

Best customer relatioship management suite for indivisual .Easy and user friendly interface.

2017-11-08

Seems to be designed by a programmer, not a heavy user who has to navigate multiple screens.It has a lot of features.

Pros

The tool's social media function and news feed operate very much like Facebook, thus making it very familiar as well as easy to use for users.

Cons

By then, the problems tend to be resolved due to extra work or work arounds.The Customer Service and account management rank among the worst I have ever experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer & Network Security company, 201-500 employees)

Incredibly robust CRM platform that makes sales easy

2018-07-09

Ease of reporting and management of territory assignment logic

Pros

It's territory assignment logic and reporting features are incredibly robust and it's nice to be able to get reports based on the most minute parts of data. Cleaning accounts is a breeze as well.

Cons

It takes quite a while to become accustomed to it but after climbing the hurtle of usability it becomes a great tool to use for CRM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

My experience with Salesforce has always been fantastic!

2017-10-25

Program dashboards, metric tracking and account penetration management is easy.

Pros

A lot of customization options, however the out of the box features are just as good to get any company started on a CRM process.

Cons

I'd like to see more report options that include accounts, campaigns, contacts and opportunities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 51-200 employees)

Customizable tracking

2020-03-19

Love it, easy tracking, and can integrate well will many softwares.

Pros

Easy tracking for targets, and can build customizable reporting as well.

Cons

Some glitches, have to ask admin for fixes, can take up to 1 day. Not that many work arounds.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more