Salesforce Sales Cloud Features & Capabilities

Salesforce Sales Cloud

Zoho CRM

Pipedrive

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.

"What If" Scenarios

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Agent Management

AI/Machine Learning

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Assignment Management

Audience Targeting

Auto-Dialer

Automatic Call Distribution

Batch Processing

Bid Management

Budgeting/Forecasting

Business Card/Badge Scanning

Business Process Control

Buyer Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call List Management

Call Logging

Call Management

Call Monitoring

Call Recording

Campaign Analytics

Campaign Management

Campaign Planning

Catalog Management

Change Order Management

Channel Management

Chat/Messaging

Client Management

Client Portal

Client Tracking

Client/Property Matching

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Configurable Workflow

Contact Database

Contact Management

Contract/License Management

Conversion Tracking

Correlation Analysis

Customer Database

Customer Engagement

Customer History

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Management

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Drag & Drop

Dynamic Modeling

Electronic Signature

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Employee Management

Engagement Tracking

Estimating

Exception Reporting

Field Sales Management

Financial Management

For AEC Industry

For Insurance Industry

For iPad Devices

For Mac Devices

For Real Estate

For Real Estate Agencies

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Goal Management

Graphical Data Presentation

Inbox Management

Bitrix24

Dynamics 365

SugarCRM

Freshsales

HubSpot CRM

HubSpot Sales Hub

Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.

Complex, Integrated tool

Salesforce Sales Cloud helps me keep track of my sales leads and customer interactions in one place.

Overall, my experience with Salesforce Sales Cloud has been great. The system is intuitive, easy to access, and there are easy to find online resources available for most use cases.

Salesforce Sales Cloud Admin Review

Overall experience is that Salesforce is a good platform and improves operational efficiency as well as customer relationship management once deployed

Awesome product for operations 

Overall experience has been good. Took some time to understand the software but overtime it has been a great tool to use.

Salesforce Review

Great, I don't have any complains that can't be fixed by usually filtering my reports or requested a change via our Salesforce Admin.

Salesforce Stability

Good for Organizing and Growing Sales

Salesforce Sales Cloud is a powerful and versatile CRM solution that excels in managing and optimizing the sales process. Its comprehensive feature set, scalability, and customization options make it an excellent choice for businesses looking to enhance their sales operations. However, the cost and complexity of the platform should be carefully considered, especially for smaller organizations with limited resources. Overall, Salesforce Sales Cloud remains a leading choice for businesses seeking a robust and flexible CRM solution.

 Highly customizable to meet specific business needs.

Salesforce Sales Cloud is a comprehensive sales tracking tool that has revolutionized the way sales teams operate and achieve their goals. As a leading customer relationship management (CRM) platform, it offers a plethora of features designed to streamline sales processes, improve efficiency, and enhance overall productivity. key features such as, Lead and Opportunity Management, Sales Forecasting, Customizable Dashboards and Reports, Mobile Accessibility, Integration Capabilities, Automation and AI. Salesforce Sales Cloud is known for its user-friendly interface. While it offers a vast array of features, the platform is designed to be intuitive, ensuring that even those who are not tech-savvy can navigate it with ease. The learning curve is relatively short, thanks to the extensive training resources and support provided by Salesforce.

Salesforce Sales Cloud is a powerful and versatile tool for sales tracking and management. Its comprehensive feature set, coupled with advanced analytics and AI, makes it an invaluable asset for sales teams aiming to increase efficiency and drive growth. While there are some drawbacks, such as cost and complexity, the benefits far outweigh these issues, making Sales Cloud a top choice for businesses looking to optimize their sales processes.

Salesforce Sales Cloud Slales Tracking Review

Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management. 
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.

Powerful CRM for Driving Sales Growth

when we start using this SF we were admiring that this adjustable CRM arrangement of any business. Effectively alter work processes, reports, dashboards and connection point. Long haul answers for associations with developing necessities. More we spent time and more we got the skills and there was huge growth in our sales as well because we were improving ourselves by analyzing the numbers on dashboard

Salesforce cloud is giving us the high ride

After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.
I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company. 
It provide me with a 360º view of my customers.

Salesforce Sales - To manage all the information related to your Accounts

My overall experience with salesforce salesforce cloud is good. It provides multiple ways for customization and implementation. We can easily and securely connect the salesforce sales cloud with other cloud or third-party applications. It provides standard and custom ways to build business automation. It has multiple data import and export tools. We can analyze data using salesforce reports and dashboards.

Salesforce sales cloud is very helpful for businesses.

Salesforce Sales Cloud has helped us keep our house in order which has seen our sales get more successful. It has made it easy for us to manage our sales which results to getting sales deals closed faster. Salesforce Sales Cloud has given us an absolute classic experience making our sales operations very smooth and less demanding.

All joy and jubilation managing sales with Salesforce Sales Cloud

My overall experience with Salesforce Sales Cloud has been positive. Its robust CRM capabilities streamline processes, from lead management to analytics. Although the learning curve exists, the scalability and comprehensive features make it an invaluable tool for enhancing sales efficiency and driving business growth.

Salesforce its a must to have in your sales department.!

I really like all of the tools and resources that salesforce has.

Great tool  for everyone and every business

As a dedicated user of Salesforce Cloud, I am excited to share my insights and experiences with this transformative platform. Salesforce Cloud offers a great of features and functionalities that have greatly helped me enhance my business operations and productivity.

Value of Salesforce Cloud

I think Salesforce is wonderful for building out templates for routine use. I use it almost daily to get our quick communications and have never had issues or pushback with sending like other software.

 Easy to Use and Efficient 

Overall, my experience with Salesforce Sales Cloud has been very positive. It has significantly enhanced our sales operations, provided valuable insights through detailed reporting, and helped us better manage customer relationships.



"Powerful and Customizable CRM That Boosts Sales Efficiency"

I think Salesforce has potential to be a tool people love to use, but today, sales cloud is more of an obstacle than it is a helpful tool. An overhaul of the UI would go a huge way to improve and there is much work needed to deliver on an experience that actually aids the sales teams using it.

Huge platform with dated UI and room to improve

Salesforce has definitely been beneficial for Client management and recordkeeping.  It's been great for data gathering and sorting.  You would either have to know some computer skills or willing to learn if you are not going to rely on tech support to setup and keep all maintenance for you.  Support has been reliable and helpful.

Salesforce- Beneficial, even for small businesses

Salesforce Sales Cloud has given us the most reliable platform for running our sales. It has helped us streamline all our sales activities from leads capturing to closing sales deals with them. With Salesforce Sales Cloud, our sales experience has greatly improved as we are able to close more deals than before.

Epic tool with fascinating tools for sales management.

My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.

Powerful Tool with a Learning Curve, but Worth the Investment

Best CRM software on the market!

Our overall experience with Salesforce Sales Cloud has been greatly efficient and productive. We have had a very solid working experience with all the features in Salesforce Sales Cloud. It has helped us to improve our sales activities from lead scoring abd prospecting to engaging with customers to close up deals.

Salesforce Sales Cloud Features

Features Summary

Screenshots

Contenders comparison

Common Salesforce Sales Cloud comparisons

Reviewers who mentioned features said: