Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)
Complete CRM for any size team
$65
/user/month*
(billed annually)
Deeply customizable CRM for your business
$125
/user/month*
(billed annually)
Unlimited CRM power and support
$250
/user/month*
(billed annually)
25 reviewers had the following to say about Salesforce Sales Cloud's pricing:
Our company started out using SalesForce. We persevered for about 9 months before deciding that it was just not working for us, and not worth it. Even basic things were simply missing - SalesForce is of course primarily about SFA, whereas we needed much more of a CRM focus, and the cheaper options simply don't cover that. For example it lacked a global contact list because (in an SFA world) contacts are considered the property of competing sales staff, not a central resource. We could have added these essentials by upgrading to a higher pricing plan or adding custom apps, but the cost became prohibitive. We wanted to develop and sell a custom app through the app store - only to find that the lower pricing tiers (apparently 70% of the user base) would not be able to buy it, removing access to the most important segment of our market! At this point we gave up and jumped ship to 1CRM, which does everything we want for about a tenth the cost.
Pros
Quick and easy to get started
Cheapest tier is cheap
Cons
Cheapest tier is pretty useless
SFA focus
Useful tiers are too expensive
Rating breakdown
It was good, but I switched and now have a trial going with Podio and Lionsdesk, much cheaper applications for my business.
Pros
I like the customer support of the software, very responsive and educated help. I also like th functionality
Cons
This software is way too expensive for 2020, there are many CRM systems that cost a fraction of the price when all you need is a database to keep track of your client relationships. I really dont like the price
Rating breakdown
Likelihood to recommend: 6/10
I've just have my trial, it went fine, but coudn't afford the pricing.
Pros
I like that has all the features as a seller you need to sell your services or products. You can easily follow up your customers and give value.
Cons
I don't like that it's very expensive to my budget. I'm a small enterpreneur and I can't afford it's price.
Rating breakdown
Likelihood to recommend: 8/10
Pros
I loved to clean feel of this, super simple and very professional. My team found it easy to use. And that is great.
Cons
The price. Omg I wish it was cheaper. A lot of other companies are using it but we could no afford it any more.
Rating breakdown
Likelihood to recommend: 6/10
My overall experience with Salesforce has been flawless so far.
Pros
Salesforce is the market leader in enterprise-level CRM software, it can do pretty much anything you may need.
Cons
Nothing, the price point is not cheap but it does provide good value for money compared to the alternative of not using it.
Rating breakdown
Likelihood to recommend: 9/10
Pros
I loved how it easy it was to find and the set-up guidance is great!
Cons
I liked the price the least. Could be cheaper.
Rating breakdown
Likelihood to recommend: 9/10
Pros
I love how salesforce integrates with anything and everything. It reduces steps in my workflow of managing leads/clients.
Cons
Expensive. I wish products like this were cheaper and more affordable. I understand development goes into them, but they should still be more affordable.
Rating breakdown
Earning more customers Getting more sale
Pros
You got customers with the software
You got all their contact information to do marketing with them.
Cons
The cost: The price is not affordable even though the standard plan.
I mean that they need to make affordable price!
Rating breakdown
Likelihood to recommend: 5/10
Pros
This software is a customer relationship management solution so is so important for my job. I enjoy
Cons
I think the price can be cheaper but I like this software
Rating breakdown
Likelihood to recommend: 8/10
all the sales process from the finding the contacts, converting to leads and deals and I led all the sales team using salesforce
Pros
The complexity of the tool that helps to collect up-to-date information and helps to easily work with all data collected
Cons
Price conditions - competitive solutions can be founded, not the same but much cheaper
Rating breakdown
Likelihood to recommend: 7/10
Able to better take care of patients using this software.
Pros
Cheap and very inexpensive. The layout of the program is great with its bright colors and icons. Very nice job in thiscarea
Cons
It works kind of slow, so it's ineffective at times. Setup wasn't economical. And it takes a while to get familiar with the software.
Rating breakdown
Likelihood to recommend: 8/10
I'm still a bit new with salesforce software but from the experience I have had with them so far, I can say that they do have some good software's out and for a decent price. I haven't had any bad experience with them.
Pros
Nice softwear fast and easy
Cons
Could be a little bit more cheaper.
Rating breakdown
Likelihood to recommend: 6/10
Pros
The flexibility and quick implementation times, also being updated with new great features 3 times a year!
Cons
Pricing on storage is really high, storage from any other company is much cheaper.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Great. The customer support is particularly very good. The features and functionality are great as well
Cons
I do find the price a little expensive. I'm not sure if it's just me. It has to be cheaper in order to get more people
Rating breakdown
Love it, but unable to afford it. Would return to SalesForce if my budget allows.
Pros
SalesForce is the King of the Hill when it comes to a CRM tool. If you are looking a high value tool that provides every thing you need, then SalesForce is the tool for you.
Cons
Price, Price, Price. SalesForce while the best tool in the market for CRM, it does come with a hefty price tag if you want it with all of the good stuff. Pared down versions are available, but you loose out on benefits.
Rating breakdown
Likelihood to recommend: 5/10
Salesforce for everyone... Amazing app can implement anywhere and everywhere... We applied it for everything, ticketing tool, inventory management, people management
Pros
All Good... Specially reports are amazingh
Cons
Expensive :D.... Make it cheaper...
Rating breakdown
Likelihood to recommend: 8/10
Overal a great tool, especially for companies that have a lot of existing software that will need to be integrated. But shop around before investing, as there are other products on the market that can perform the same or better for a lot lower price.
Pros
The tool is comprehensive, allows for a lot of complex integrations and as we know in 2020 a CRM is essential for any sales teams.
Cons
Simply put, compared to other alternatives on the market, its flexibility is offset by its cost- there are other cheaper alternatives that can be much more flexible
Rating breakdown
Likelihood to recommend: 7/10
My overall experience with Salesforce is a positive one. I started with the Trailheads, which were the BEST way to learn how to use the software. From there, everything else has been pretty simple and fast. We use Salesforce to track client interactions, leads, proposals, and team wins.
Pros
We love that Salesforce is extremely customizable. Since re-implementing the software in 2017, we have customized dozens of features that help us track things the way that we need them to be tracked. Logging in and logging information is extremely easy for everyone with licenses, varying from our administrators to our engineers. Our favorite feature is the reporting portion. Those reports save our lives each month.
Cons
10 licenses alone cost quite a pretty penny. We would love to eventually have more folks on the software, but we can't afford the expensive prices.
Rating breakdown
Likelihood to recommend: 9/10
Pros
Honestly, Salesforce has just been around long enough to get the high level integrations set up. There are so many different software platforms that plug into this system, that it's hard to beat. Not only that, they have had years of iterations on the software, so odds are if you have had a problem with sales, Salesforce, or a 3rd party integration, has found a way to fix it.
Cons
Being at the top of it's class also brings top of class pricing. It's hard to get into saleforce on the cheap as a medium sized company, but if you can afford it, it's worth it.
Rating breakdown
Likelihood to recommend: 9/10
Pros
Easy to set up opportunities, field-history tracking, and reports. Extensive third party apps extend CRM capabilities.
Cons
Salesforce's pricing expensive. There are other CRMs that are more affordable for smaller businesses.
Rating breakdown
Likelihood to recommend: 7/10
Pros
Their CRM platform is very easy to use and manage across many departments for my business. I also like how intuitive and simple the UI is across all their applications.
Cons
Personally, I do not like the pricing for their CRM. I believe it could be cheaper due to how many customers they have; unless they add more features to equate for the cost.
Rating breakdown
Likelihood to recommend: 7/10
Best I've ever used hands down but also the priciest. If you can afford the sticker price this is the Ferrari of customer relationship management software.
Pros
Fast & robust
Cons
Expensive
Rating breakdown
Likelihood to recommend: 8/10
Pros
very easy to use i had no problems using the interface at all.
Cons
it was too expensive it could have been cheaper
Rating breakdown
Likelihood to recommend: 5/10
Overall, it’s good for the price.
Pros
It’s good that this software isn’t so expensive.
Cons
Honestly, this application lags so much and it’s kinda annoying.
Rating breakdown
Likelihood to recommend: 8/10
If selling is your main goal, then salesforce is an ideal tool!
Pros
This is an incredibly powerful tool to use to manage your customers, follow ups, drive sales goals etc. It's great for sales teams as it can muster up some healthy competition and make selling fun.
Cons
It's a bit expensive if you are a small company, you may be able to find something less powerful and not as user friendly but can meet your needs at a cheaper price.
Rating breakdown
Likelihood to recommend: 9/10
