Page 8 | Salesforce Sales Cloud Reviews - Pros & Cons, Ratings & more

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.

Salesforce Sales Cloud

Android

Web-based

iPad

iPhone

Medical Assistant

Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.

Digital Marketing Director

Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.

Cloud Systems Manager

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

Operations Analyst

There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.

Director

Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of  third-party  and add-on options it offers.

Libarian

The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.

Partnership Facilitator

The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.

Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.

Client Support Services Coordinator

The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.

Sales Director

Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.

Learner

The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.

owner

Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.

Software Engineer

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

Designer

The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.

Developement Consultant

It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.

Financial Advisor

I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.

Administrative assistant 

Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.

CEO & President

Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.

Pipedrive

I have used Salesfoce Sales Cloud in relation to my job. It has been a good experience so far.

Well structured software

Great features and flexibility, can be overwhelming

Great for an enterprise CRM

pleasant. used it for my real estate business to send mass emails to clients, very nifty.

highly recommended for large client base

My overall experience with Salesforce Sales Cloud has been positive, appreciating its powerful CRM functionalities and customization options; however, cost considerations and the initial learning curve can pose challenges for some users.

Salesforce Sales Cloud REVIEW

Overall it was excellent and I would definitely recommend it.

Salesforce is beyond helpful!

Customizable product that can be adapted to fit every business' requirements, though it does take some time to get setup and running!

Great enterprise product but takes time and money to get setup

I’ve used salesforce when working with larger firms and have enjoyed it very much. There is not a workflow,  checklist, or activity tracker it can’t be customized to have

Perfect platform but expensive 

Going on the cloud made sense for us, especially when the salesmen are always on the road and working from hotel rooms.

Salesforce a great answer, if you can afford it

It was very useful in maintaining the catalog of parts and process for enhancing our customer experience.

Enhanced customer experience

Our overall experience with Salesforce has been excellent, from serving as a database for our recruiting teams to monitoring the progress of leads. Being able to ensure a solid sales management strategy is highly recommended for everyone, whether an individual or a company. It has been an excellent tool for our sales teams. The ability to have a solid sales management strategy is really recommended; Salesforce offers us a wide range of features and functionality that help us streamline processes, improve efficiency and improve customer relationships. 

Salesforce simplifies sales and customer relationship management

Salesforce Sales Cloud has proven to be a robust and comprehensive platform, offering a wide array of customization options that cater to varying business needs. The ability to tailor the platform, coupled with a rich set of features, significantly enhances relationship management with clients, prospects, and partners. However, the steep learning curve and complexity of the platform can pose challenges, especially for smaller companies or those with limited technical resources. The pricing, being on the higher side, might deter smaller organizations, although the value delivered could justify the investment for larger enterprises. Despite minor technical issues, the platform's industry leadership and extensive learning resources like Trailhead provide a supportive environment for users to grow and maximize their utilization of the platform.

Robust Customization Meets Steep Learning Curve

Overall, it's been a great experience. Salesforce is much more costly than some other options out there, but the issue is once you have it set up. It is difficult and pricey to go to another alternative. That's how they get you hooked, as soon as you're set up. Even if you have headaches with the system, you'll have more headaches trying to leave.

Does everything, but doesn't do anything better than competitors

Salesforce review

The design of the product that enables the team to gather all the customer's data in one place makes it one of a kind. Created and managed lots of marketing campaings with Salesforce as well. 

My best sidekick!

Salesforce Sales Cloud has helped us improve our sales process and customer engagement. 

Salesforce Sales Cloud: The Ultimate Sales and CRM Solution

It is easy to configure software using Salesforce Cloud, but the overall experience using it every day is not ideal between the slowdowns, complications, and occasional bugs that must be worked around.

Good service with areas for improvement

en general la app es muy buena ayuda a organizar mucho mis tareas y misclientes, ademas es una plataforma facil de utilizar. 

saleforce una herramineta estupenda 

saleforce a great tool

No 1 Sales CRM tool for Sales and Marketing uses

No 1 Sales CRM tool

Les avantages d'utilisation de Salesforce sales cloud

Salesforce streamlines our operation from lead generation to customer service and scheduled posting of content. I like that everything is in there and other apps can be integrated.

Salesforce for K's Kitchen Palo

Overall good but I am also aware that this tool costs us a lot of money, even for maintaining.

Great for Consumer Database

Eu amei, utilizo diariamente no meu trabalho, é uma ferramenta de trabalho. 

Salesforce tecnology

Salesforce technology

Overall, SFSC is the best-in-class tool for salespeople and sales managers to lead the sales process.

Best Sales Management Tool

Overall, Salesforce Sales Cloud gives the tools necessary for robust workflow automation.

Great CRM in Salesforce Sales Cloud

I have used this for years for my work as a teacher. It hasn't ever done me wrong.

Salesforce Sales Cloud Reviews - Page 8

18,751 reviews

Well structured software

Great for an enterprise CRM