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Simplesat Logo

Simple and fun customer satisfaction surveys for SMBs.

Table of Contents

Simplesat - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Simplesat overview

What is Simplesat?

Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.

Simplesat lets users set up one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk, and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources.

Simplesat’s dashboard provides users with insight into survey responses and enables the identification of problem areas and bright spots. Positive testimonials can be published on users’ websites with the real-time feedback widget. Different follow-up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.

Starting price

119 /
per month

Alternatives

with better value for money

Simplesat’s user interface

Ease of use rating:

Simplesat pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(13)
5(48)

What do users say about Simplesat?

Also the Customer support, they reply instantly and offer great support

Select to learn more


Who uses Simplesat?

Based on 61 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Computer & Network Security
Telecommunications
Others

Use cases

- Not enough reviews
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-
-
-
-

Simplesat's key features

Most critical features, based on insights from Simplesat users:

Customizable templates
Third-Party integrations
Anonymous feedback
Reporting/Analytics
Survey/Poll management

All Simplesat features

Features rating:

Activity dashboard
Alerts/Notifications
API
CES survey structure
Commenting/Notes
Complaint monitoring
Conditional logic
Customizable branding
Customizable forms
Data import/export
Data visualization
Email management
Feedback management
Mobile survey
Multi-Channel distribution
Multi-Language
Negative feedback management
NPS of customers
NPS survey structure
Ratings/Reviews
Real-Time data
Real-Time notifications
Search/Filter
Surveys & feedback
Text fields
Website integration
Widgets

Simplesat alternatives

Simplesat logo

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Per month

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Ease of Use
Features
Value for Money
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Simplesat pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

119

Per month

Features included:

  • 5 users
  • 1k monthly responses
  • Unlimited Surveys
  • 50+ integrations

Pro

249

Per month

Features included:

  • 15 users
  • 3k monthly responses
  • Multi-Brand Support
  • Custom CSS

Elite

499

Per month

Features included:

  • 30 users
  • 7k monthly responses
  • Enterprise SSO
  • Custom email templates

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Directory Sync
  • Design and code support
  • Dedicated CSM

User opinions about Simplesat price and value

Value for money rating:

To see what individual users think of Simplesat's price and value, check out the review snippets below.

“They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve.”
BF

Blake F.

Support Lead

“I am very satisfied with this software, I use it every day to check positive and negative reviews, its very good to do things better.”
MB

Martina B.

Travel agent

Simplesat integrations (69)

Integrations rated by users

We looked at 61 user reviews to identify which products are mentioned as Simplesat integrations and how users feel about them.

Intercom logo
Intercom

Integration rating: 5.0 (1)

Simplesat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online

Simplesat FAQs

Q. Who are the typical users of Simplesat?

Simplesat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Simplesat support?

Simplesat supports the following languages:
English


Q. Does Simplesat offer an API?

Yes, Simplesat has an API available for use.


Q. What level of support does Simplesat offer?

Simplesat offers the following support options:
Chat, Email/Help Desk, Knowledge Base

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