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Sogolytics Logo

Customer and employee experience management platform.

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Sogolytics - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sogolytics overview

What is Sogolytics?

Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. The platform is purpose-built to support teams of all kinds: intuitive enough for business users, powerful enough for analysts, and customizable for every audience.

Design sophisticated, personalized feedback flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize results immediately. No waiting, no digging. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time.

And while Sogolytics’ technology is sophisticated, its support model is refreshingly human. Its 24/7 customer support team is available whenever you need a partner, not just a platform.

Starting price

39usage based /
per month
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try for free

Pros & Cons

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Survey Creation

Data Collection and Analysis

Research Use

Pricing

Sogolytics’s user interface

Ease of use rating:

Sogolytics pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(188)
5(537)

What do users say about Sogolytics?

I like Sogolytics for 3 reasons: 1) its plus plan is free for students; 2) respondents don't have to log in to answer survey questions; 3) its survey can be opened in other countries than the US without a VPN.

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Who uses Sogolytics?

Based on 730 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Research
Education Management
Retail
Human Resources
Others

Use cases

Survey
Customer Satisfaction

Sogolytics's key features

Most critical features, based on insights from Sogolytics users:

Communication management
Engagement tracking
360 degree feedback
Pulse surveys

All Sogolytics features

Features rating:

360 degree feedback
Action management
Activity dashboard
Alerts/Notifications
API
Communication management
CRM
Customer experience management
Customer history
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data import/export
Data visualization
Drag & drop
Email marketing
Email reminders
Engagement tracking
Event triggered actions
Feedback management
Mobile survey
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Offboarding
Offline response collection
Onboarding
Performance metrics
Predictive analytics
Pulse surveys
Question branching
Question library
Question piping
Randomization
Real-Time analytics
Real-Time data
Real-Time reporting
Reminders
Reporting/Analytics
Response quotas
Response validation
Search/Filter
Sentiment analysis
Site intercept survey
Skip logic
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Text analysis
Third-Party integrations
Trend analysis
URL customization
Visual analytics
Workflow management

Sogolytics alternatives

Sogolytics logo
visit website

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39

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Starting from

29

Per month

Free trial
Free version
Ease of Use
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Customer Support

Sogolytics pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

39

Per month

Features included:

  • Multilingual Surveys
  • Survey Template Bank
  • Progress Bar
  • Radio Button Question Type
  • Unlimited number of surveys
  • Unlimited questions per survey
  • 1,500 responses per month
  • AI-based survey creation
  • All essential question types
  • Add images, audio, videos in surveys

Pro Max

49

Per month

Features included:

  • AI-based survey creation
  • Survey Template Bank
  • Anonymous Surveys
  • Custom Messages
  • Multiple Languages
  • Multiple Question Types
  • Skip Logic
  • Multilingual Surveys
  • Trend Analysis

Free Pro

0.00

Contact vendor for more details

User opinions about Sogolytics price and value

Value for money rating:

To see what individual users think of Sogolytics's price and value, check out the review snippets below.

“I like that Sogolytics is easy to use with drag-and-drop, great templates, lots of question types, and clear real-time results.”
FX

Fran X.

Customer Service

“This way we can format the data in any way we want and generate graphs.”
HB

Harold B.

Consultant

Sogolytics integrations (19)

Integrations rated by users

We looked at 730 user reviews to identify which products are mentioned as Sogolytics integrations and how users feel about them.

Integration rating: 4.0 (4)

Gmail logo
Gmail

Integration rating: 5.0 (1)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Love my google calendar

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Stacey S.

Onwer

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

Integration rating: 5.0 (1)

It is simple to integrate, allows customisation to improve workflow and its works.

SM

Seán M.

Managing Director

Sogolytics customer support

What do users say about Sogolytics customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Sogolytics customer support.

Widely noted by reviewers, Sogolytics customer support is fast, responsive, and available through chat, email, and phone.

Frequently reported by users, support staff are knowledgeable, patient, and provide clear guidance for resolving issues.

Common user feedback highlights the ease of contacting support and receiving quick, effective help, even outside regular hours.

A significant portion of users appreciate the helpful resources like videos and guides, which reduce the need for technical expertise.

Support options

Knowledge base
24/7 (live rep)
Chat
Email/help desk
Phone support
Faqs/forum

Training options

Live online
Documentation
Videos
In person
Webinars

To see what individual users say about Sogolytics's customer support, check out the review snippets below.

“The supporting videos are well done and enabled us to quickly learn how the tool works and configure it to our needs.”

MD

Michael D.

Director

Sogolytics FAQs

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