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Top Rated Appointment Scheduling Software with Customer Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

A customer database stores essential client information, including contact details and appointment history. It helps businesses manage appointments, track attendance, provide personalized service, and tailor marketing efforts effectively. Our reviewers in appointment scheduling software rated this feature as important.

5 Best Appointment Scheduling Software with Customer Database

Product
User rating
Starting price
Goldie logo
4.8
(1.1K)
19.99
flat rate/per month
Jobber logo
4.6
(1.4K)
39
flat rate/per month
Acuity Scheduling logo
4.8
(5.7K)
20
flat rate/per month
Housecall Pro logo
4.7
(2.7K)
79
flat rate/per month
ClinicSense logo
4.8
(644)
69
flat rate/per month

See other top Appointment Scheduling products with customer database

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Appointment Scheduling software category. They also needed to have sufficient reviews about customer database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customer database, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Goldie logo
Reviews Sentiment
 
 
 
1-2(9)
3-4(225)
5(895)
Key Features
Appointment Management4.8
Online Booking4.6

User insights about the customer database feature

Reviewers highlight Goldie's customer database for its convenience and ease of use. They appreciate the ability to save and access client information, including notes and appointment history. Users report the usefulness of searching clients by phone number and the unlimited client addition. They suggest improvements like document uploads and private mass texting.

See related user reviews

“The ability to have notes on each client and know what they got the previous appointment. Also to see any previous bookings or maybe they were a no show”
EG

Ethan G.

Barber

“To keep an organized clientele basis with all the critical information needed on them and their past appointments and notes ect ”
KW

Karissa W.

Pet Groomer

Starting price
19.99flat rate /
per month
Pros and Cons based on 1,129 verified reviews

Enhanced organization

Ease of setup

Issues with message sending

See pros and cons details
Jobber logo
Reviews Sentiment
 
 
 
1-2(53)
3-4(348)
5(1,019)
Key Features
Appointment Management4.7
Online Booking4.1

User insights about the customer database feature

Users find Jobber's customer database valuable for storing and accessing customer information. They report ease in searching for clients, viewing past work, and managing multiple property locations. Reviewers appreciate the ability to add fields, tags, and payment options. However, they mention the need for better centralized communication and seamless integration with other apps.

See related user reviews

“We store all of our customer information in Jobber and it is such an easy way to look up any information that we need to get in touch with out customers or to see what type of equipment they have and that makes ordering parts so easy.”
TH

Tamara H.

Office Administration

“Being able to search a name and view all of the quotes/jobs/etc I have done for them over the years is super helpful”
ZM

Zachary M.

Custom Holiday Lighting

Starting price
39flat rate /
per month
Pros and Cons based on 1,420 verified reviews

Enhanced team coordination

Continuous feature updates

Operational efficiency boost

Facilitates business expansion

Responsive customer support

Inconsistent issue resolution

Limited financial accounting features

Complex navigation and dashboard

Subpar diGital documentation

High costs and hidden fees

See pros and cons details
Acuity Scheduling logo
Reviews Sentiment
 
 
 
1-2(29)
3-4(1,076)
5(4,634)
Key Features
Appointment Management4.6
Online Booking4.7

User insights about the customer database feature

Users appreciate Acuity Scheduling's customer database for organizing and accessing client information. They find it helpful for tracking appointment history and exporting data to Excel. Reviewers mention the ease of managing client details and the integration with other platforms like SquareSpace. Some users note difficulties with blocking clients and the need for better management by email.
Verified reviewer profile picture

See related user reviews

“This feature allows users to store and manage their client information in one central location. The database includes important client details such as name, email address, phone number, and appointment history.es that want to efficiently manage their client information and improve their communication with clients. It allows users to easily store and access client data, view appointment history, and use this information to provide a better client experience.”
Verified reviewer profile picture

Emilio R.

Dir Comercial

“Organizes all customer data and facilitates access to their data ”
MA

Magd A.

Engineering

Starting price
20flat rate /
per month
Pros and Cons based on 5,739 verified reviews
Verified reviewer profile picture

Efficient client scheduling

Comprehensive organization management

High costs and limitations

See pros and cons details
Housecall Pro logo
Reviews Sentiment
 
 
 
1-2(74)
3-4(532)
5(2,130)
Key Features
Appointment Management3.8
Online Booking4.1

User insights about the customer database feature

Reviewers value Housecall Pro's customer database for storing detailed client information, including service history and special notes. They find it easy to locate customer data and appreciate the organization of contacts based on services provided. Users mention the usefulness for scheduling, dispatching, and invoicing. Some suggest improvements for better work history differentiation and automatic picture connection.

See related user reviews

“Allows us to have a database for all of our service clients with notes, completed projects, contact information, and history. ”
JR

John R.

Energy Consultant

“The customer database on Housecall pro was easy to use and allowed us to keep all of our contacts organized and categorized based on the services we provided, the status of their jobs, and get invoicing and payments completed quickly. ”
RS

Rachel S.

Operations Manager

Starting price
79flat rate /
per month
Pros and Cons based on 2,736 verified reviews

Enhanced task organization

Facilitates business growth

Efficient dispatching system

Responsive support team

Continuous software improvements

Disruptive software updates

Slow issue resolution

Limited email marketing features

Inadequate financial management

Problematic QuickBooks integration

See pros and cons details
ClinicSense logo
Reviews Sentiment
 
 
 
1-2(3)
3-4(88)
5(553)
Key Features
Appointment Management4.9
Online Booking4.9

User insights about the customer database feature

Reviewers appreciate ClinicSense's customer database for its ease of use and comprehensive capabilities. They find it easy to search for clients, access detailed information, and update records. Users report the ability to email the entire database and download information for marketing purposes. They mention the helpfulness of birthday reminders and the need for better duplicate profile alerts.

See related user reviews

“I can easily search for a client, see anything about their account with a click of a button, and can rely on their treatment history being stored.”
HB

Holly B.

Owner & LMT

“I would like to see an alert created to notify if more than one profile was created for the same name so they can be corrected or merged.”
JW

Jan W.

Business Owner / RMT

Starting price
69flat rate /
per month
Pros and Cons based on 644 verified reviews

Responsive support services

Efficient client scheduling

Limited mobile functionality

See pros and cons details

Other Top Rated Appointment Scheduling Software with Customer Database in 2026

Acuity Scheduling logo

Online appointment scheduling software and assistant

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Read more about Acuity Scheduling

Users also considered
Wix logo

Website builder & business management platform

Get booked and drive more revenue with Wix Bookings, the leading online scheduling solution from Wix- trusted by 11 million+ businesses.

Read more about Wix

Users also considered
Vagaro logo

All-in-one software for beauty, wellness, & fitness pros

Boost your productivity and free up time with Vagaro Salon, Spa & Fitness Appointment Scheduling Software. Schedule appointments from a desktop or use our App to manage clients on the go. Send automated reminders and emails. Securely process payments. Pricing starts @ $23.99/mo, Free 1 Month Trial.

Read more about Vagaro

Users also considered
Housecall Pro logo

Field service management application for businesses

Housecall Pro helps streamline scheduling and maximize bookings. Easily schedule jobs, dispatch technicians, and set arrival windows from one intuitive platform. Send automated updates to technicians and customers for upcoming jobs. Join over 45,000 businesses and sign up for a free trial today!

Read more about Housecall Pro

Users also considered
SimplePractice logo

Appointment scheduling and reminder solution

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Read more about SimplePractice

Users also considered
Fresha logo

Online booking platform for beauty and wellness businesses

Fresha is the world's leading online booking software for the beauty and wellness industry.

Boost your sales and attract new clients with an all-in-one solution for beauty salons, spas, barbers and therapists.

Read more about Fresha

Users also considered
Goldie logo

Salon booking platform for beauty professionals

Goldie makes scheduling easy for independent beauty pros and small teams. Offer 24/7 online booking, send reminders, take deposits, and manage clients in one app.

Read more about Goldie

Users also considered
FareHarbor logo

Online ticketing and booking software

FareHarbor lets you take online bookings & reservations for tours & activities and offers live availability access to customers, agents, affiliates & employees.

Read more about FareHarbor

Users also considered
Jobber logo

Tool that manages quotes, schedules, invoices and tasks

Jobber’s software simplifies appointment scheduling, letting you manage jobs, dispatch teams, and invoice clients effortlessly. With Jobber Copilot and automated tools, you’ll streamline your business and deliver excellent customer experiences. Join 250K+ pros and start scheduling smarter today!

Read more about Jobber

Users also considered
SimplyBook.me logo

Scheduling software for service industries & entreprises

SimplyBook.me is an extensive appointment scheduling system for any type and size of service business. Sign up, get a beautiful booking website or insert a booking widget to your own site. Allow your clients to book your services online 24/7 via your site, Instagram, Facebook or Google.

Read more about SimplyBook.me

Users also considered
TherapyNotes, LLC logo

Online mental health EMR and practice management software.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Read more about TherapyNotes, LLC

Users also considered
ClinicSense logo
Category Leaders

All-in-one clinic management tool for wellness centers

ClinicSense is a practice management solution for health & wellness providers designed to help appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It allows administrators to add short codes or use point and click functionality to create notes.

Read more about ClinicSense

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

Enjoy the fruits of a busy schedule
When it comes to business, time is money. Scheduling allows you to maximize your time and revenue by giving you full control over your schedule, staff, services and more. Create your free account today to learn more and explore plans and pricing.

Read more about Marketing 360

Users also considered
Mend logo
Category Leaders

The #1 Telehealth, Patient Engagement, & Automated Payments

#1 Healthcare Platform For Automated Automated Patient Self-Scheduling, Rescheduling, & Cancellations. Mend Fully Integrates With Your Master Schedule.

Read more about Mend

Users also considered
Peek Pro logo

All-in-one solution for tour and activity operators

Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system.

Read more about Peek Pro

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

Schedule meetings with less back and forth. Simply set your availability and share your link so clients can find a time that works. Your clients will thank (and book) you. Book meetings 2x faster using HoneyBook.

Get started with a 7 day free trial today.

Read more about HoneyBook

Users also considered
Noterro logo
Category Leaders

A clinic app designed for tech-savvy health practitioners.

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments & more. Installable PWA on iOS and Android devices.

Read more about Noterro

Users also considered
Mindbody logo

Fitness & wellness business management software

Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.

Read more about Mindbody

Users also considered
Timely logo

Timely. The booking software that keeps clients coming back.

Run your salon like a pro with easy-to-use appointment scheduling software. Timely automates your admin and helps you build long-lasting relationships that keep your clients coming back. Easy to set up, simple to use and with no hidden costs – get started with Timely today.

Read more about Timely

Users also considered
Xola logo

Booking, marketing and distribution platform

XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses offering lifestyle experiences. For businesses with 1000+ yearly guests.

Read more about Xola

Users also considered
Jane logo

Practice management software designed by real clinic owners.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Read more about Jane

Users also considered
ABC Trainerize logo

Personal training software for fit pros and gyms

ABC Trainerize is a personal training software that allows fitness businesses to deliver online training & nutrition plans to members through a branded mobile app.

Read more about ABC Trainerize

Users also considered
Carepatron logo

The healthcare workspace for small teams and their clients.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Read more about Carepatron

Users also considered
Visibook logo

Client appointment scheduler & business calendar

Visibook is an appointment scheduling software for small business service providers and their clients, with an online calendar, self-booking tools, & mobile app

Read more about Visibook

Users also considered

Key features for Appointment Scheduling software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Appointment Management: Reviewers appreciate the ability to set availability, manage multiple calendars, and automate reminders. They value the integration with other calendar systems, ease of rescheduling, and the ability to track client histories. 95% of reviewers rated this feature as important or highly important.
  • Online Booking: Users highlight the convenience of allowing clients to book appointments online, reducing administrative work. They value customizable scheduling options, automated reminders, and the ability to integrate booking links into websites and emails. 92% of reviewers rated this feature as important or highly important.
  • Confirmations/Reminders: Reviewers emphasize the importance of automated confirmations and reminders in reducing no-shows and improving attendance. They appreciate customizable reminder settings and the ability to send multiple reminders via email or text. 92% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users find it valuable to sync with external calendars, set availability, and specify blackout hours. They appreciate the ability to manage multiple calendars and the integration with other scheduling tools for better organization. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers highlight the convenience of managing appointments on the go. They value the ability to access client information, schedule or reschedule appointments, and receive notifications from mobile devices. 88% of reviewers rated this feature as important or highly important.
  • Client Database: Users appreciate having a centralized system to store client information, track appointment histories, and personalize services. They find it helpful for managing client relationships and sending targeted communications. 84% of reviewers rated this feature as important or highly important.