App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Communications Management Software Integrated with Instagram (2026)
Last updated: March 2026
52 software options
Sponsored
HoneyBook
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Client management for freelancers & SMBs
Read more about HoneyBook
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real-time customer communications management software
Read more about WhatsApp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile and desktop messaging app for all devices
Read more about Telegram
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The comprehensive messaging suite for your business.
Read more about Superchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based plug-and-play text messaging software
Read more about Textline
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Conversational AI platform for Ecommerce
Read more about Gorgias
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
Read more about JivoChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Read more about Mobile Text Alerts
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that supports various social and messaging channels
Read more about Chaty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first minute makes or breaks the customer experience.
Read more about respond.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI First Customer Service Software | AI Agents | AI CoPilot
Read more about Desku
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business text messaging for teams
Read more about Heymarket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM platform to boost your eCommerce sales
Read more about Simla.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Marketing/Service/Sales Platform
Read more about SprintHub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Win Back 50% of Time Lost Messaging Customers
Read more about Replyco