getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software with Website Visitor Tracking (2026)

Last updated: April 2026

Customer Engagement Software Key Features

    Based on 2446 user opinions, we identified 6 features that are important for any product in Customer Engagement Software

  • Communication Management

    Manage and track all internal and external communication conducted via calls, email, text, or chat

    Average user rating

    4.6

  • Alerts/Notifications

    Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

    Average user rating

    4.5

  • Activity Tracking

    Track and document all activities across devices, networks, and other systems

    Average user rating

    4.6

  • Customer Database

    A collection of customer information such as contact details, demographics, previous interactions, etc.

    Average user rating

    4.6

  • Engagement Tracking

    Tracks metrics that provide insight into how a user interacts with any interface or product

    Average user rating

    4.6

  • CRM

    Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

    Average user rating

    4.5
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

52 software options

Zoho CRM logo

Customer relationship management solution

learn more
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho.

Read more about Zoho CRM

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Read more about Pipedrive

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom is redefining how businesses support their customers using powerful messaging and automation

Read more about Intercom

Users also considered
Marketo Engage logo

AI-powered marketing automation platform

learn more
Adobe Marketo Engage is an AI-driven marketing automation platform designed to help teams scale personalized buyer engagement and manage omnichannel campaigns. The platform offers features including audience segmentation, lead scoring, dynamic content personalization, and native CRM integrations. It supports campaign execution across email, web, mobile, chat, events, and digital advertising channels while providing multi-touch attribution and analytics to measure marketing impact on revenue.

Read more about Marketo Engage

Users also considered
Salesforce Marketing Cloud logo

Customer relationship management solution

learn more
Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

Read more about Salesforce Marketing Cloud

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

Read more about Creatio CRM

Users also considered
LeadSquared logo

Marketing automation and sales execution platform

learn more
LeadSquared is a complete CRM & marketing automation software to help businesses capture, nurture, manage & track their leads in one place. The cloud-based solution is designed for enterprises & SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics & more.

Read more about LeadSquared

Users also considered
Upnify CRM logo

Web-based customer relationship management (CRM) solution

learn more
Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

Read more about Upnify CRM

Users also considered
Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

learn more
Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

Read more about Mobile Text Alerts

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

Read more about Customerly

Users also considered
emBlue logo

Integrate channels, become omnichannel

learn more
Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

Read more about emBlue

Users also considered
CleverTap logo

User Retention Platform for High-Growth Mobile Apps

learn more
Use the right channel, device and message - all at the right time to engage efficiently and reduce time-to-value and time to monetization.

Read more about CleverTap

Users also considered
Xtremepush logo

Multi-channel analytics & engagement platform

learn more
Xtremepush is a multi-channel marketing automation platform, enabling enterprise brands to deliver personalised customer connections at scale

Read more about Xtremepush

Users also considered
Iterable logo

Growth marketing and user engagement platform

learn more
Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale.

Read more about Iterable

Users also considered
SendX logo

Affordable Email Marketing Software

learn more
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

Read more about SendX

Users also considered
MoEngage logo

An Insights-led Customer Engagement Platform

learn more
An intelligent Customer Engagement Platform that brings customer analytics, AI-powered optimization and personalization options to one place.

Read more about MoEngage

Users also considered
GoSquared logo

Subscriptions management software

learn more
Award-winning software for subscription businesses to understand and engage with customers.

Read more about GoSquared

Users also considered
User.com logo

The engine of growth. An all in one solution for user data.

learn more
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool.

Read more about User.com

Users also considered
Clientify logo

All-in-one Communication, Sales, and Marketing platform.

learn more
Clientify is a CRM and digital marketing platform that helps companies manage contacts, automate sales and campaigns, and improve customer relationships. It is designed to optimize business processes and increase the productivity of the sales, marketing and comunication teams.

Read more about Clientify

Users also considered
Serviceform logo

AI-powered conversations for better website conversions

learn more
Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

Read more about Serviceform

Users also considered
Leadoo logo

Converting existing traffic into leads & online sales

learn more
Want to convert more sales and/or leads from your existing website traffic? Leadoo is built for one purpose: results. Leadoo, the World's first and only Lead-Driven Marketing Platform, turns your passive website visitors into qualified leads, in interactive and friendly ways.

Read more about Leadoo

Users also considered
Notificare logo

Customer Engagement Platform

learn more
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions.
With channels App Push, Web Push, Email, SMS, and Mobile Wallet.

Read more about Notificare

Users also considered
WebEngage logo

Marketing Automation & Customer Data Platform for Enterprise

learn more
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises and SMBs.

Read more about WebEngage

Users also considered
Netcore Customer Engagement logo

AI-driven omnichannel growth platform

learn more
Netcore customer engagement helps B2C marketers send out messages at the optimal times for best conversions and retention. A customer data profile enables the AI engine to automate communications. Build meaningful customer journeys across 9 channels and make real-time tweaks based on insights.

Read more about Netcore Customer Engagement

Users also considered