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Top Rated Customer Engagement Software with Freelancers - Page 17

Last updated: September 2026

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582 software options

WalkMe logo

Transform the User Experience

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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FreshLime logo

Customer retention data platform

FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.

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social.plus logo

The best version of every app is Social+

social.plus is the leading engagement infrastructure for consumer apps. Pre-built components make it easy to add social and interactive experiences without building from scratch, helping turn episodic usage into daily engagement, stronger retention, and valuable first-party insights.

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Velaro logo

Driving business success through every conversation.

Keep customers engaged from first visit through ongoing service. Velaro combines live chat, AI chatbots, and messaging channels to start meaningful conversations, provide answers instantly, and create experiences that turn one-time visitors into long-term relationships.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Truepush logo

Cross-platform push notifications

Truepush is a cross-channel push notification platform for desktop browsers and mobile devices designed to increase engagement through targeted, segmented campaigns. Users can monitor real-time metrics with the Truepush dashboard to gain insights, boost conversions, and optimize campaign success.

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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Landbot logo

Build AI Agents that convert. No engineering needed.

Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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CRM in Cloud logo

Cloud-based software for managing sales and marketing

CRM in Cloud is a cloud-based customer relationship management software designed for small and medium-sized businesses. It provides a 360-degree view of your business and customer network, allowing you to manage email, leads, marketing activities, and monitoring.

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Involve.me logo

Create quiz funnels that qualify, segment & nurture leads

involve.me is the AI quiz funnel builder with built-in CRM and email automation. Ideal for businesses selling high-value products or services that need to capture, qualify, segment, and follow up with leads before purchase.

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Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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SmartKarrot logo

Intelligent Customer Success & Account Management

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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Ackroo logo

Customer loyalty management and gift-card distribution tool

Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

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RepairQ logo

Web-based POS and management software for repair shops

RepairQ is a retail management software built for repair shops servicing any product.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform made for building stronger customer relationships. With support for SMS, MMS, RCS & WhatsApp, we make it easy to engage customers on mobile channels they love—at scale. CRM-integrated, 100% security, 24/7 support. 

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Shopware logo

Enterprise search software for eCommerce businesses

Shopware is an enterprise search software designed to help eCommerce businesses manage product data and automatically sync with marketplaces. The platform offers a rule-building module, which allows teams to build custom rules to manage shipping costs and pricing.

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Liveoak logo

We help you get virtual business done

Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way.

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Gainsight CS logo

Customer success platform

Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

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iZooto logo

Web push notifications for mobile web & desktop

Retarget your website visitors with personalized notifications and drive conversions

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Screencastify logo

Screen record, edit, and share within Chrome browser

Screencastify is a Chrome extension that allows users to record, edit, and share HD screencasts. Teams can use the tool to create videos such as demos, tutorials, and UX/UI tests within the Chrome browser. Videos can be shared with customers and audiences via YouTube, Google Drive, plus more.

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Bazaarvoice logo

Customer Reviews Solution

Bazaarvoice enables brands and retailers to engage with customers at a deeper level—respond to questions, collect feedback, and more!

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Sailthru logo

Marketing automation for media & publishing and retail.

Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

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Gupshup logo

One-to-one. With Everyone

A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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BlueConic logo

Customer growth platform powered by real-time AI decisioning

BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention.

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