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Best iPad Customer Engagement Applications

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Higher Logic

4.4
(94)

Leading Cloud-Based Community Platform

With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged and happy customers.

Read more about Higher Logic

Qualtrics CustomerXM

4.7
(218)

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about Qualtrics CustomerXM

Delighted

4.8
(30)

Multi-channel customer feedback collection with NPS scoring

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time

Read more about Delighted

monday.com

4.6
(2,270)

Project Management Made Easy

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.

Read more about monday.com

Bold360

4.4
(26)

AI-powered customer engagement platform

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.

Read more about Bold360

Kangaroo

4.5
(47)

Customer loyalty, engagement & marketing platform

Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

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Annex Cloud

4.2
(37)

Customer loyalty, engagement, and retention solutions

For 10+ years, Annex Cloud has been the leader in customer engagement solutions. Our advanced loyalty, referral marketing, and user generated content solutions keep customers engaged. These solutions enable you to engage your customers wherever they are with full-featured omnichannel capabilities.

Read more about Annex Cloud

Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk

Lob

4.4
(8)

Automated print and mail solution for omni-channel marketing

Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more.

Read more about Lob

Sprout Social

4.4
(446)

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Read more about Sprout Social

SurveySparrow

4.4
(48)

Conversational survey tool

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Mallcomm

5.0
(1)

Engagement and operations management for real estate

Mallcomm is a cloud-based software that helps businesses in the real estate industry engage and communicate with clients, tenants, and visitors and manage day-to-day operations. The modular solution offers tools for managing leases, documents, maintenance, feedback, access, inspections, and more.

Read more about Mallcomm

Zoho CRM

4.2
(4,778)

CRM software that helps you sell smarter, better, faster.

Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho.

Read more about Zoho CRM

Pipedrive

4.6
(2,280)

CRM built by salespeople, for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

Read more about Pipedrive

Front

4.5
(203)

Email management software and shared inbox for teams

Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls.

Read more about Front

LiveChat

4.6
(1,105)

Premium Customer Service Software for Live Chat & Help Desk

Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free!

Read more about LiveChat

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

Read more about Falcon.io

Coconut Software

4.5
(12)

Customer engagement solutions that empower enterprises

Coconut’s suite of cloud based solutions allow banks and credit unions to seamlessly schedule, measure and manage client, prospect and staff interactions.

Read more about Coconut Software

ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree.

Read more about ProfitWell

Zoho Desk

4.5
(1,648)

Cloud-based help desk platform

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

Read more about Zoho Desk

Revetize

4.9
(39)

Business marketing software for small businesses

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

Read more about Revetize

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Pendo

4.5
(190)

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

Read more about Pendo

Aluminati

4.4
(7)

Alumni management solution for organizations

Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

Read more about Aluminati

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media

Read more about LiveAgent

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