getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software for Freelancers (2026) - Page 3

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


251 software options

Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is available for Freelancers and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Hiver

Users also considered
GetMoreReviews logo

Review generation & reputation monitoring tool

learn more
GetMoreReviews is available for Freelancers and offers the following support options: Phone Support, Chat, Email/Help Desk, FAQs/Forum.

Read more about GetMoreReviews

Users also considered
Bookafy logo

Free online appointment booking software

learn more
Bookafy is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about Bookafy

Users also considered
Smartlook logo

Qualitative analytics for websites and mobile apps

learn more
Smartlook is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Smartlook

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
Crisp is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Crisp

Users also considered
SAP Customer Experience logo

Enterprise CRM software

learn more
SAP Customer Experience is available for Freelancers and offers the following support options: Chat.

Read more about SAP Customer Experience

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCX is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about RingCX

Users also considered
OnceHub logo

Be where it matters. Bring your A game and sell.

learn more
OnceHub is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep).

Read more about OnceHub

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is available for Freelancers and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about SmartSurvey

Users also considered
AiTrillion logo

All-in-one Marketing Automation Platform

learn more
AiTrillion is available for Freelancers and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about AiTrillion

Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

learn more
CheckMarket is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about CheckMarket

Users also considered
TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

learn more
TeamSupport Messaging & Live Chat is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about TeamSupport Messaging & Live Chat

Users also considered
Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

learn more
Kommo is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

Read more about Kommo

Users also considered
UserTesting logo

Customer experience management software

learn more
UserTesting is available for Freelancers and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about UserTesting

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Medallia Concierge is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat.

Read more about Medallia Concierge

Users also considered
Zoho Creator logo

An all-in-one AI-based low-code app development software

learn more
Zoho Creator is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Zoho Creator

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about JustCall

Users also considered
Experience.com logo
Category Leaders

Cloud-based customer experience platform

learn more
Experience.com is available for Freelancers and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

Read more about Experience.com

Users also considered
UXPressia logo

Create customer journey maps, personas & impact maps online

learn more
UXPressia is available for Freelancers and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about UXPressia

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk is available for Freelancers and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about Faveo Helpdesk

Users also considered
Nextiva Contact Center logo
Category Leaders

Omni-Channel Customer Relationship Management

learn more
Nextiva Contact Center is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Nextiva Contact Center

Users also considered
Userback logo

Understand what users want, and build what they love.

learn more
Userback is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum.

Read more about Userback

Users also considered
SurveyLab logo

Survey software and questionnaire tool

learn more
SurveyLab is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about SurveyLab

Users also considered
SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
SurveySparrow is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about SurveySparrow

Users also considered
Qwary logo

Survey software for hospitality, retail, and other sectors

learn more
Qwary is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Qwary

Users also considered