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Customer Satisfaction Software Integrated with Freshdesk (2026)
Last updated: April 2026
44 software options
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Online survey and feedback collection platform
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
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Cloud-based CRM solution for salespeople
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AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The effortless way to champion customer experience
Read more about Nicereply
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Read more about Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WEM Software for customer service teams.
Read more about Playvox
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into intelligence, action, and growth
Read more about Zonka Feedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple and fun customer satisfaction surveys for SMBs.
Read more about Simplesat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Feedback Specialists
Read more about SmileBack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, Analyze & Act on Customer Feedback
Read more about zenloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Read more about Retently
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product management platform for high-growth B2B SaaS.
Read more about Harvestr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-service support & customer education platform
Read more about elevio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Customer Success & Account Management
Read more about SmartKarrot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer