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Best Customer Satisfaction Apps Integrated with Freshdesk

28 software options

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Pricing models


Customer rating



Qualtrics CustomerXM

4.7
(224)

Customer experience management (CXM) platform

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Integrates with Freshdesk, Marketo Engage, Jira, …

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Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

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Integrates with Freshdesk, Airtable, Donesafe, …

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Zonka Feedback

4.8
(61)

Multi-channel survey & feedback platform

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Integrates with Freshdesk, Twilio, Airtable, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with Freshdesk, IFTTT, Marketo Engage, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Freshdesk, monday.com, StackTome, …

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SurveySparrow

4.4
(52)

Conversational survey tool

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Integrates with Freshdesk, Alida CXM & Insights Suite, Wordpress, …

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Custify

5.0
(70)

Customer success solution for SaaS businesses

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Integrates with Freshdesk, Xero, Segment, …

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Playvox

4.8
(77)

Quality Assurance Software for customer service teams.

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Integrates with Freshdesk, ServiceNow, LiveChat, …

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elevio

4.6
(27)

Self-service support & customer education platform

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Integrates with Freshdesk, UserVoice, Dixa, …

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Pipefy

4.6
(266)

the Work Management platform

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Integrates with Freshdesk, ADP Workforce Now, Xero, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with Freshdesk, Twilio, Box, …

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Nicereply

4.7
(268)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

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Integrates with Freshdesk, TeamSupport, Maintenance Care, …

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SurveyMonkey

4.6
(8.7K)

A market-leading survey platform.

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Integrates with Freshdesk, Inspire, RevCent, …

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Harvestr

4.9
(19)

Cloud-based product management tool for digital businesses

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Integrates with Freshdesk, Jira, Zapier, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with Freshdesk, UserVoice, Jira, …

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SmileBack

4.9
(32)

The Feedback Specialists

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Integrates with Freshdesk, ConnectWise Manage, Dropbox Business, …

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zenloop

4.9
(30)

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

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Integrates with Freshdesk, Wordpress, Zapier, …

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Retently

5.0
(25)

Net Promoter Score & customer feedback collection

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Integrates with Freshdesk, ConnectWise Manage, Xero, …

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EvaluAgent

4.6
(19)

Quality assurance solution for customer service and sales

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Integrates with Freshdesk, RingCentral Contact Center, Zapier, …

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CustomerGauge

4.8
(11)

Customer experience management platform for B2B companies

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Integrates with Freshdesk, Oracle CPQ Cloud, Salesforce Sales Cloud, …

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Webex Experience Management

4.2
(18)

Customer experience analytics software

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Integrates with Freshdesk, Marketo Engage, Salesforce Sales Cloud, …

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VideoPeel

4.8
(9)

Video capturing platform for collecting customer testimonial

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Integrates with Freshdesk, Airtable, Wordpress, …

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AppFollow

4.6
(11)

App store optimization and review management solution

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Integrates with Freshdesk, Telegram, Twitter, …

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PrediCX

4.6
(10)

Machine learning labelling engine

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Integrates with Freshdesk, Salesforce Sales Cloud, Zendesk, …

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Chattermill

4.3
(11)

Customer experience & feedback analysis management software

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Integrates with Freshdesk, Dixa, Typeform, …

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