App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Success Software with Real-Time Monitoring

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

34 software options

Sponsored

Personalize your search

Any industry

Any business size

Email Meter Enterprise  logo
4.8
(19)

Improve response times, monitor SLAs, and boost revenue

visit website
Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more!

Read more about Email Meter Enterprise

Users also considered
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

visit website
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

Read more about Zoho Desk

Users also considered
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

visit website
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

Read more about TeamSupport

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

visit website
LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.
Start with a 1 Month free trial, no credit card required.

Read more about LiveAgent

Users also considered
EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

learn more
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

Read more about EngageBay CRM

Users also considered
NiceJob logo
4.9
(191)

Reputation marketing with reviews, social & SEO tools

learn more
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Read more about NiceJob

Users also considered
Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Lucky Orange logo
4.7
(190)

All-in-one conversion optimization suite for website owners

learn more
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

Read more about Lucky Orange

Users also considered
Agile CRM logo
4.1
(519)

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Upnify CRM logo
4.8
(62)

Web-based customer relationship management (CRM) solution

learn more
Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

Read more about Upnify CRM

Users also considered
Modjo logo
4.7
(60)

Conversation intelligence software for business teams.

learn more
Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Read more about Modjo

Users also considered
Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Channels logo
4.8
(36)

Power up your customer service

learn more
Customer Success software designed to help your business grow and keep your customers satisfied. Channels makes it easy to connect no matter where your customers are from, with phone numbers from more than 60 countries and features such as an IVR, Toll-Free numbers, Call recordings, and Mobile App.

Read more about Channels

Users also considered
Chaty logo
5.0
(23)

Platform that supports various social and messaging channels

learn more
Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

Read more about Chaty

Users also considered
3CLogic logo
4.3
(49)

Cloud Call Center Solutions

learn more
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

Read more about 3CLogic

Users also considered
Prime AI logo
4.8
(18)

Fit finder and Visual Search by Prime AI

learn more
Size Finder Apparel helps reduce refunds by ensuring perfect fit. + Size Finder Footwear measuring foot dimensions with phone camera. + Visual Search enables finding desired clothes by picture on your eCommerce store.

Read more about Prime AI

Users also considered
Tiflux logo
4.9
(15)

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
GuestXM logo
4.9
(15)

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
ModuleQ logo
4.6
(19)

AI platform for sales teams

learn more
ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

Read more about ModuleQ

Users also considered
Trengo logo
4.4
(21)

A smart customer engagement platform.

learn more
Trengo is a smart customer engagement platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

Read more about Trengo

Users also considered
Emojot logo
4.9
(13)

All-in-one platform for customer-centric transformation

learn more
Optimizes customer relationships, boosts retention, identifies upselling opportunities, and streamlines customer onboarding processes.

Read more about Emojot

Users also considered
Viaje.ai logo
5.0
(10)

Pricing optimization software

learn more
Viaje.ai is an AI-powered automated price optimization tool for the travel industry. It provides users with automated pricing models, real-time market insights, comprehensive strategies, predictive tracker, and integrated technology.

Read more about Viaje.ai

Users also considered
Clickatell logo
4.3
(15)

The Global Leader in Chat Commerce

learn more
Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

Read more about Clickatell

Users also considered
FAQ Bot logo
4.7
(10)

Become FAQing amazing at customer service.

learn more
Make the most of every conversation with help pages, chatbot and live chat in one platform.

Read more about FAQ Bot

Users also considered