Reservation & Online Booking Software with Customer Database

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FareHarbor   

805
Mobile-Friendly Reservation Software
Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Built in Hawaii, and powered by the Aloha Spirit. Read more about FareHarbor
Mobile-Friendly Reservation Software
Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Built in Hawaii, and powered by the Aloha Spirit. Read more about FareHarbor

SimplyBook.me   

631
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me
Scheduling software for service based industries
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me

roomMaster   

47
Cloud or on-premise hotel property management
Direct, commission-free bookings from your hotel website. User friendly, dynamic booking engine that sizes to the device for easy use on a PC, tablet or mobile. Read more about roomMaster
Cloud or on-premise hotel property management
Direct, commission-free bookings from your hotel website. User friendly, dynamic booking engine that sizes to the device for easy use on a PC, tablet or mobile. Read more about roomMaster

Vreasy   

76
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy

Zaui Software   

26
Web-based reservation & transportation management solution
Zaui Software is a reservation & business management solution designed for tourism companies, which manages & streamlines point-of-sale operations such as rental operations, tour & activities planning, staff & resource scheduling, customer relations, online merchandising, promotional codes, and more… Read more about Zaui Software
Web-based reservation & transportation management solution
Zaui Software is a reservation & business management solution designed for tourism companies, which manages & streamlines point-of-sale operations such as rental operations, tour & activities planning, staff & resource scheduling, customer relations, online merchandising, promotional codes, and more… Read more about Zaui Software

Booqable   

58
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable

MINDBODY   

1,484
Health & Wellness Business Management Software
MINDBODY gives your customers a way to sign up for their next visit on their own. Clients can see your availability and choose what works best for them. Read more about MINDBODY
Health & Wellness Business Management Software
MINDBODY gives your customers a way to sign up for their next visit on their own. Clients can see your availability and choose what works best for them. Read more about MINDBODY

Schedulista   

21
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista

Softinn   

15
Online booking system for hotels, B&Bs, and resorts
Softinn is a cloud-based booking system for small & medium-sized boutique hotels, B&Bs, resorts, and large hotel chains. The software combines a direct booking engine, website management tools, and an extranet for users to manage reservations, customers, billing and invoicing, operations, and more. Read more about Softinn
Online booking system for hotels, B&Bs, and resorts
Softinn is a cloud-based booking system for small & medium-sized boutique hotels, B&Bs, resorts, and large hotel chains. The software combines a direct booking engine, website management tools, and an extranet for users to manage reservations, customers, billing and invoicing, operations, and more. Read more about Softinn

Shedul  

1,058
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul
Online booking software for salon and spa businesses
Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses. Read more about Shedul

Peek Pro Tour Operators  

555
Mobile-Optimized Booking System for Tour Operators
Peek Pro is an end to end solution for tour and activity operators to be able to run their businesses on and off their mobile devices. Read more about Peek Pro Tour Operators
Mobile-Optimized Booking System for Tour Operators
Peek Pro is an end to end solution for tour and activity operators to be able to run their businesses on and off their mobile devices. Read more about Peek Pro Tour Operators

Booker Software  

826
Spa and Salon Business Management Software
Let your clients check availability, read about services, and book online through your own customized online booking page, Facebook app or Booker's mobile app. Read more about Booker Software
Spa and Salon Business Management Software
Let your clients check availability, read about services, and book online through your own customized online booking page, Facebook app or Booker's mobile app. Read more about Booker Software

vCita Business App  

145
Own your time. Master your business.
vCita allows clients to set appointments on your online calendar and reschedule anytime, through your website, mobile, social network profile. Read more about vCita Business App
Own your time. Master your business.
vCita allows clients to set appointments on your online calendar and reschedule anytime, through your website, mobile, social network profile. Read more about vCita Business App

Fitli  

42
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli

Pike13  

120
A cloud-based client management solution
Pike13 software manages memberships with check-in, attendance tracking, billing and recurring payments, staff payroll, reporting and more. Read more about Pike13
A cloud-based client management solution
Pike13 software manages memberships with check-in, attendance tracking, billing and recurring payments, staff payroll, reporting and more. Read more about Pike13

Kigo  

134
The Trusted Global Platform for Vacation Rental Managers
Kigo’s vacation rental reservation software gives you visibility into all bookings and inquiries across multiple properties in your portfolio. Read more about Kigo
The Trusted Global Platform for Vacation Rental Managers
Kigo’s vacation rental reservation software gives you visibility into all bookings and inquiries across multiple properties in your portfolio. Read more about Kigo

Reservio  

22
Online booking & appointment scheduling software
Online booking & appointment scheduling software. Read more about Reservio

Regiondo  

20
The all-in-one booking solution for the leisure industry
Regiondo is a comprehensive all-in-one booking system that enables you as leisure and activity providers to manage online-bookings over your own website. Read more about Regiondo
The all-in-one booking solution for the leisure industry
Regiondo is a comprehensive all-in-one booking system that enables you as leisure and activity providers to manage online-bookings over your own website. Read more about Regiondo

eviivo  

31
Booking & channel management for hospitality properties
eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property websites, bookings & payments easily. Read more about eviivo
Booking & channel management for hospitality properties
eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property websites, bookings & payments easily. Read more about eviivo

FlexyBeauty  

0
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty

Appointy  

250
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy
Appointment scheduling software
Appointy supports 100+ verticals ranging from lifestyle , Health & Wellness, Education, Medicine, Fitness & Recreation, Salon- beauty, Professional services etc. Read more about Appointy

MyTime  

106
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime

TrekkSoft  

170
Manage, market, and sell with one tour and activity solution
TrekkSoft offer Tour & Activity companies a complete reservation & online booking solution designed to provide easy daily management & increase conversions. Read more about TrekkSoft
Manage, market, and sell with one tour and activity solution
TrekkSoft offer Tour & Activity companies a complete reservation & online booking solution designed to provide easy daily management & increase conversions. Read more about TrekkSoft

Booksy  

100
Mobile calendar management & appointment scheduling
Booksy is a mobile calendar management & appointment scheduling system with which service businesses can manage online bookings & payments simply & effectively. Read more about Booksy
Mobile calendar management & appointment scheduling
Booksy is a mobile calendar management & appointment scheduling system with which service businesses can manage online bookings & payments simply & effectively. Read more about Booksy
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.