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Reservations Software with Package Creation

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Peek Pro logo

Peek Pro

4.7
771

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
Rezdy logo
4.6
227

Tours & activities online booking and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rezdy users   
avatar
avatar
+15
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
Starboard Suite logo
4.8
185

Effortless Reservations and Ticketing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Starboard Suite users   
+15
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding.
I was worried that it would take a lot of time to get our people up and running and it really did not.
From the immediate, responsive communication, to the comprehensive training, integration with adwords & analytics, to the generous and useful "Welcome Aboard" gift, these folks have it FIGURED OUT.
Customers get very confused by putting their vouchers in from groupon. They have to call and need to be walked through every step because they can't figure it out on their own.
I like working with smaller companies that have excellent customer service.
I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable.
Starboard is a great tool to organize and facilitate costumer service. This platform is very intuitive and easy to use, everything we need we can find pretty fast.
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call.
You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs.
Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Excellent overall experience. Customer service, outside concierge sales capabilities, web integration- it’s first class.
The system is so naturally user friendly. Training is hands on in a few minutes with staff.
User friendly, able to manage the passengers on different vessels.
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers.
Fees to Starboard Suite are reinvested in improving the product and your own ROI.
Checkfront logo
4.5
313

Online bookings for tours, activities & rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Checkfront users   
avatar
avatar
avatar
+15
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The Flybook logo
4.6
64

Advanced booking software, built for tours and activities.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.8
Pros and Cons from The Flybook users   
+15
They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.
Customers struggle all the time. Call us to make reservations, More waste of time.
Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more.
Guests would arrive during the same period every day and would cluster into a mass. It was frustrating for them and stressful for our staff.
I like that the software is web based, and has good uptime. The software is intuitive, and the customer support is better than any other software I've used.
It didn't always go in the same order of our reservations. I felt like we had to jump around a lot and sometimes there were dead ends that didn't make sense.
They have a vested interest in our success and not only respond to our requests, but proactively bring us ideas for using software as a tool to help grow our business.
Even if there is a function that I don't understand the support and customer service is above and beyond.
Our organization appreciates that The Flybook's customer service is excellent.
What we love about The Flybook is how user friendly the software is for our staff to use as well as our guests to book our tours.
Great features and easy to use. The back end support is great and simple pricing model.
They've also listened to our suggestions for new features that would help us and that's been wonderful.
Thank you Flybook for helping keep me out of the office and on the water more.
We have a great working relationship with the team at the Flybook and they have been very receptive to feedback and relatively quick to implement changes to help solve our problems.
The customer support is the best part of the software.
We went through demos with many software companies and Flybook seemed like the most well rounded company in terms of pricing, features and support.
Calendar features, staff availability schedule, website integration, payment processing, reports, gift cards and more.
They had initially reached out to us and we opted not to go with them.
They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.
Customers struggle all the time. Call us to make reservations, More waste of time.
Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more.
Guests would arrive during the same period every day and would cluster into a mass. It was frustrating for them and stressful for our staff.
I like that the software is web based, and has good uptime. The software is intuitive, and the customer support is better than any other software I've used.
It didn't always go in the same order of our reservations. I felt like we had to jump around a lot and sometimes there were dead ends that didn't make sense.
They have a vested interest in our success and not only respond to our requests, but proactively bring us ideas for using software as a tool to help grow our business.
Even if there is a function that I don't understand the support and customer service is above and beyond.
Our organization appreciates that The Flybook's customer service is excellent.
What we love about The Flybook is how user friendly the software is for our staff to use as well as our guests to book our tours.
Great features and easy to use. The back end support is great and simple pricing model.
They've also listened to our suggestions for new features that would help us and that's been wonderful.
Thank you Flybook for helping keep me out of the office and on the water more.
We have a great working relationship with the team at the Flybook and they have been very receptive to feedback and relatively quick to implement changes to help solve our problems.
The customer support is the best part of the software.
We went through demos with many software companies and Flybook seemed like the most well rounded company in terms of pricing, features and support.
Calendar features, staff availability schedule, website integration, payment processing, reports, gift cards and more.
They had initially reached out to us and we opted not to go with them.
They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities.
Customers struggle all the time. Call us to make reservations, More waste of time.
Communication with guides and guests is great. The ability for customers to engage in the reservation is awesome just wish customers used it more.
Guests would arrive during the same period every day and would cluster into a mass. It was frustrating for them and stressful for our staff.
I like that the software is web based, and has good uptime. The software is intuitive, and the customer support is better than any other software I've used.
It didn't always go in the same order of our reservations. I felt like we had to jump around a lot and sometimes there were dead ends that didn't make sense.
They have a vested interest in our success and not only respond to our requests, but proactively bring us ideas for using software as a tool to help grow our business.
Even if there is a function that I don't understand the support and customer service is above and beyond.
Our organization appreciates that The Flybook's customer service is excellent.
What we love about The Flybook is how user friendly the software is for our staff to use as well as our guests to book our tours.
Great features and easy to use. The back end support is great and simple pricing model.
They've also listened to our suggestions for new features that would help us and that's been wonderful.
Thank you Flybook for helping keep me out of the office and on the water more.
We have a great working relationship with the team at the Flybook and they have been very receptive to feedback and relatively quick to implement changes to help solve our problems.
The customer support is the best part of the software.
We went through demos with many software companies and Flybook seemed like the most well rounded company in terms of pricing, features and support.
Calendar features, staff availability schedule, website integration, payment processing, reports, gift cards and more.
They had initially reached out to us and we opted not to go with them.
Xola logo
4.7
574

Booking, marketing and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Xola users   
+15
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.