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Survey Software with Complaint Monitoring

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2.2M+ verified reviews. Learn more

14+ years of expertise. Learn more

2M+ monthly users.

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SurveyLegend logo
4.6
926

Mobile-friendly survey management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from SurveyLegend users   
avatar
avatar
avatar
+15
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
Inability to export data after paid subcription is stopped.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.
It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.
Getting your results costs money. For simple surveys, this is a barrier to use over another provider.
I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Very ease and intuitive to use, it's awesome how much you can do with this software. One of the pros of the program is that you can easily set up integrations, logic and rules for the user.
The survey created was attractive and I was able to incorporate many features that other programs did not offer. I like how easy it was to distribute and share data.
Gives a "polished" look to a survey that sometimes respondents don't really take so seriously ( because is for "school") but know it looks very cool what can increase the willingness of response.
I mostly liked the overall ease of use as well as the types of questions the platform offers you. Was also a fan of using the logic function.
FOrm me it was a great investment as it worked very well and provided everything for a quality survey.
I worke at a school, and it is importent for me to make a easy and quick survey. This one has it all, it is easy to use, has a lots of features and looks great.
Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.
It is very practical and user friendly. Also, cost effective comparing with similar options.
I had a few questions and was able to chat with a customer support rep who guided me along which product I would need to use. I signed in to create a survey and the site is very easy to use.
Nextiva logo
4.6
731

Simplifying Business Communication

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Nextiva users   
avatar
avatar
avatar
+15
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Overall we're happy that we purchase this camera. It is budget friendly for office like us and it give high quality video and sound.
With this phone service I get many "dead line" calls and spam calls. There is no filter I have found to prevent.
The Nextiva app is Awesome Works great. We switched to Nextiva because they offered a better price.
Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.
The quality of service is unmatched. The app is super easy to use, and keeps me organized.
Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.
The sales and support team were terrific. Price was steady and the equipment they provided was solid.
Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.
I love this product and it helped save our business during the Covid-19 lockdowns.
Our phones are solid and adding Analytics was a great addition to our overall service.
I like the quick responsiveness of their "click-to-call" system that's integrated with Salesforce and the ability to chat with other members on the network through the desktop app.
I like how I have full control over all aspects of the system such as assigning numbers, forwarding, setting business hours, having multiple voicemail greetings, setting up the call flows, etc.
Nextiva is easy to use and is a significant cost savings over the alternatives.
Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Price made this options a great value. The sales process was fairly quick.
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM.
Decent onboarding, good support. Overall decent, just high added fees.
Interface is okay, there are better products our there for less money and a better interface.
Nicereply logo
4.8
285

The effortless way to champion customer experience

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Nicereply users   
avatar
+15
The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.
When customers are irate or it's simply something that is out of our control, they will use this to mark the agent with negative ratings (sometimes multiple times).
Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.
I wish a comment was require, because occasionally I get a negative review with no thoughts on why they rated the service poorly.
So far we are pretty happy with the capability to measure this using NiceReply. The application is easy to use and configure and provides a nice dashboard of the response metrics.
It doesn't take into account when users are just being vengeful and claiming bad reviews on the service because they did not get what they wanted.
I believe that the daily reports that I need in order to validate the quality of my work are super user friendly and quickly to pull.
Some of our clients don't write feedback to the agents directly and will use NiceReply as a buffer. We can then figure out our client's problems and quickly get back to them with solutions.
I like that NR has a lot of features, it has a great integration with Salesforce and is really easy to use and configure. Really useful customer experience tool, highly recommended.
Great way to monitor customer satisfaction. Best way to improve to be better at customer service.
Plus, when you have customers who are ecstatic, you get to review their feedback as well. Great for encouraging your staff.
We increased the amount of feedback we collect from. Our users in 40% also The ease of Integration was impressive.
I like that it can easily be added to an email to clients and allow them to click to access the submission. It also is easy to receive notifications and track the submitted information.
This tool is easy to implement in emails, giving your clients the opportunity to quickly provide feedback on your services.
Positive reinforcement for when we get things right.
This software is extremely easy to use in the context of reading, filtering and exporting data.
Easy to set up, well priced against competitors. Plugs into Frontapp which runs smooth.
Getting the feedback from your customers is important to every business as it allows you to make adjustments to your business practices.
The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.
When customers are irate or it's simply something that is out of our control, they will use this to mark the agent with negative ratings (sometimes multiple times).
Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.
I wish a comment was require, because occasionally I get a negative review with no thoughts on why they rated the service poorly.
So far we are pretty happy with the capability to measure this using NiceReply. The application is easy to use and configure and provides a nice dashboard of the response metrics.
It doesn't take into account when users are just being vengeful and claiming bad reviews on the service because they did not get what they wanted.
I believe that the daily reports that I need in order to validate the quality of my work are super user friendly and quickly to pull.
Some of our clients don't write feedback to the agents directly and will use NiceReply as a buffer. We can then figure out our client's problems and quickly get back to them with solutions.
I like that NR has a lot of features, it has a great integration with Salesforce and is really easy to use and configure. Really useful customer experience tool, highly recommended.
Great way to monitor customer satisfaction. Best way to improve to be better at customer service.
Plus, when you have customers who are ecstatic, you get to review their feedback as well. Great for encouraging your staff.
We increased the amount of feedback we collect from. Our users in 40% also The ease of Integration was impressive.
I like that it can easily be added to an email to clients and allow them to click to access the submission. It also is easy to receive notifications and track the submitted information.
This tool is easy to implement in emails, giving your clients the opportunity to quickly provide feedback on your services.
Positive reinforcement for when we get things right.
This software is extremely easy to use in the context of reading, filtering and exporting data.
Easy to set up, well priced against competitors. Plugs into Frontapp which runs smooth.
Getting the feedback from your customers is important to every business as it allows you to make adjustments to your business practices.
The software definitely helps to keep our customer care team focused on providing good solutions knowing they can be rated on their responses.
When customers are irate or it's simply something that is out of our control, they will use this to mark the agent with negative ratings (sometimes multiple times).
Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.
I wish a comment was require, because occasionally I get a negative review with no thoughts on why they rated the service poorly.
So far we are pretty happy with the capability to measure this using NiceReply. The application is easy to use and configure and provides a nice dashboard of the response metrics.
It doesn't take into account when users are just being vengeful and claiming bad reviews on the service because they did not get what they wanted.
I believe that the daily reports that I need in order to validate the quality of my work are super user friendly and quickly to pull.
Some of our clients don't write feedback to the agents directly and will use NiceReply as a buffer. We can then figure out our client's problems and quickly get back to them with solutions.
I like that NR has a lot of features, it has a great integration with Salesforce and is really easy to use and configure. Really useful customer experience tool, highly recommended.
Great way to monitor customer satisfaction. Best way to improve to be better at customer service.
Plus, when you have customers who are ecstatic, you get to review their feedback as well. Great for encouraging your staff.
We increased the amount of feedback we collect from. Our users in 40% also The ease of Integration was impressive.
I like that it can easily be added to an email to clients and allow them to click to access the submission. It also is easy to receive notifications and track the submitted information.
This tool is easy to implement in emails, giving your clients the opportunity to quickly provide feedback on your services.
Positive reinforcement for when we get things right.
This software is extremely easy to use in the context of reading, filtering and exporting data.
Easy to set up, well priced against competitors. Plugs into Frontapp which runs smooth.
Getting the feedback from your customers is important to every business as it allows you to make adjustments to your business practices.
Startquestion logo
4.9
174

Online survey creator and feedback collection

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Startquestion users   
avatar
+13
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.
Minor technical problems - reported to customer service on an ongoing basis.
As an active user, we are very satisfied with the functionality of the tool and its ease of use.
No customer service on expensive basic pakage. Cannot create exports which includes incompleted surveys.
Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing.
There is nothing I can point out as the weakest point right now.
This is very good tool with nice to the user customer service.
I have not encountered any major difficulties in using this tool.
A very good and useful tool for collecting feedback after training.
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys.
Useful device with which you can effectively summarize the results in various combinations.
Intuitiveness, reliability, value for money, great support and flexibility.
My overall experience are very positive. Very useful platfomr that makes work easier.
Useful, easy to use and easy to analyze report.
In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
Benefits - saves our time and money for preparing surveys, collect them, create reports.
Alchemer logo
4.5
305

Give every customer a voice. Make every voice matter.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Alchemer users   
avatar
avatar
avatar
+15
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.
After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.
Each time, I received friendly, helpful and fast customer service. I also liked how the employees of SurveyGizmo were understanding and spoke clearly when explaining how to build or make a change.
I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.
Overall, SurveyGizmo allows our teams to easily program and distribute simple surveys. It includes great functions, like the ability to have a dashboard.
For example they accidentally shut down our accounts for 45 minutes in the middle of the work day which impacted all users.
They are a good tool for someone who has tech background and can navigate APIs, coding, or calculating. I also had an excellent time at their training a few years back.
Potential product but ridiculously marred by bad support and some minor bugs.
Needless to say, our data guy loves Survey Gizmo and is happy it integrates with all the major players.
It gets easier over time. Unlike the availability of the survey results on mobile - it's a real pain.
SurveyGizmo is relatively user-friendly and has some great survey features. We use Gizmo to program many of our simple surveys and it is usually quite reliable.
Things like translation capabilities and offline data collection are really great.
I have had a great experience with SurveyGizmo. It is easy to use, and it is able to create complex surveys in a short amount of time.
Impressively good software for handling complex questions.
The best web-based survey software for research ethics compliance.
This program has been helpful and we use it off and on based on the types of surveys we need to conduct through out the year.
We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.
Alchemer - back when we started still Surveygizmo - offered what many big names in the industry have on offer, yet with a more affordable pricing and an interface that is easy to understand.
Feedier logo
4.7
124

Gamified customer engagement & feedback collection tool

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Feedier users   
avatar
avatar
avatar
+15
Then I found out how user friendly it was and I believe the strongest asset of Feedier is its support and the ability to get what the customers want and integrate it into their software.
It was difficult to use in the beginning. There are some really confusing pieces to putting a carrier together.
I love that it integrates forms with reviews with rewards. It's ideal for creating and improving relationships with customers.
We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work.
It's easy of use and the beauty of design, it is very important for me that the process is enjoyable to my clients.
The terminologies they use in the app, always made me confuse.
The customer support and responsiveness has been great so far. I have not used the ability to show different questions based on the answers given, but is a powerful feature that I plan on using.
Some of the functionality is hard to follow and incorporate.
I love the look, the UI, and the actual surveys. They are great and they encourage people to fill them out.
I am also encouraged by their roadmap and hope that the use cases for this software will increase. I have already recommended it to a client who works in customer service.
The user interface is fantastic, I really enjoy the animation and the use of aircraft carriers - it's a really nice touch.
A fun, easy to manage and customize feedback from to encourage user enagement.
It's easy to create a survey and check the reports. Also, the user interface for the survey itself is very intuitive and makes the super enjoyable to be filled by the survey page visitor.
We wanted a product which can help us gauge user feedback on our product, and it is very good for the price and features on o