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Survey Software with Text Analysis
Last updated: December 2024
Key Features of Survey Software
Based on GetApp's analysis of 6805 verified reviews collected between July, 2021 and August, 2024
- Customizable Questions: Users value the ability to tailor questions to specific needs, enhancing data relevance and improving user engagement with diverse question types. 96% of reviewers rated this feature as important or highly important.
- Survey Builder: Reviewers highlight the ease of creating surveys with various question formats, customization options, and user-friendly interfaces for efficient data collection. 94% of reviewers rated this feature as important or highly important.
- Reporting/Analytics: Users appreciate detailed and customizable reporting features that provide real-time insights and graphical representations for better data-driven decisions. 91% of reviewers rated this feature as important or highly important.
- Data Import/Export: The feature is praised for its ease of transferring data between formats, enhancing data management, and enabling seamless integration with other tools. 88% of reviewers rated this feature as important or highly important.
- Question Branching: Reviewers note the benefit of creating tailored surveys that dynamically adjust based on responses, improving survey relevance and respondent engagement. 85% of reviewers rated this feature as important or highly important.
- Customizable Templates: Users find value in pre-designed and modifiable templates that enhance the survey appearance, consistency, and branding, saving time in survey creation. 83% of reviewers rated this feature as important or highly important.
63 software options
Sponsored
XM for Strategy & Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.
Users also considered
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Users also considered
Users also considered
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.
Users also considered
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Users also considered
All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.
Users also considered
Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more
Users also considered
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Users also considered
The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.
Users also considered
SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance standards.
Users also considered
Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.
Users also considered
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.
Users also considered
AskNicely enables you to coach, motivate, and empower your employees to make every customer experience awesome.
Users also considered
Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.
Users also considered
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.
Users also considered
SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.
Users also considered
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts
Users also considered
Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time
Users also considered
Users also considered
InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
Users also considered
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.
Users also considered
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools
Users also considered
Snap Surveys is an online survey management platform with advanced tools to create & design surveys, collect data, manage feedback, analyze results, and generate customized reports with meaningful insights.
Users also considered
Unifocus automates workforce management. Platform includes budgeting, forecasting, scheduling, operational tasks, tipping, and surveys.
Users also considered
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