TeamViewer - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate TeamViewer Remote's remote access/control capabilities for their convenience and efficiency. They report being able to quickly and securely access and control multiple computers and servers from anywhere, which is especially valuable for IT support and troubleshooting. Users highlight the ability to work on multiple monitors, perform remote printing, and access files and applications with ease. They also mention the software's responsiveness and security capabilities, such as end-to-end encryption and seamless connections, even with low bandwidth. Of the 756 TeamViewer Remote users who gave detailed accounts of their use of Remote Access/Control, 99% rated this feature as important or highly important.

Reviewers indicate that TeamViewer Remote's access controls/permissions are robust and secure. They appreciate the ability to set boundaries and restrictions for each device, ensuring that only authorized users can access sensitive information. Users highlight the importance of password protection, unique logins, and the option to create a master key for unattended access. They also value the ability to manage security with permissions and policies, providing peace of mind and enhanced control over remote sessions. Of the 329 TeamViewer Remote users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.

Users report that TeamViewer Remote's screen sharing capabilities are seamless and high-quality. They find it easy to share their screen in real-time, which enhances collaboration and communication. Reviewers appreciate the capability's stability and user-friendliness, making it accessible to users of all technical levels. They also mention the ability to use tools like whiteboards and markers during screen sharing sessions, which is helpful for virtual classes and presentations. Of the 322 TeamViewer Remote users who gave detailed accounts of their use of Screen Sharing, 93% rated this feature as important or highly important.

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“I love the screen-sharing capabilities and all the services that come with it enabling me to run a live virtual class with tools like whiteboard, markers, erasers, and lots more.”

Chibuike U.

Head of IT and Support

“One of the best things I like about the Screen Sharing feature in TeamViewer is its seamless and high-quality performance. It allows users to share their screen with others in real-time with no lag or delay. And also, the feature is user-friendly and easy to set up, making it accessible to a wide range of users regardless of technical expertise.”

Abayomi O.

Network engineer

Reviewers highlight the efficiency and convenience of TeamViewer Remote's file sharing capabilities. They appreciate the ability to quickly and securely transfer files of any size during remote sessions, without relying on external services. Users find the drag-and-drop functionality intuitive and time-saving, allowing for seamless collaboration and information exchange. They also mention the capability's importance for remote support, enabling the transfer of software updates, logs, and other critical files. Of the 375 TeamViewer Remote users who gave detailed accounts of their use of File Sharing, 84% rated this feature as important or highly important.

Users find TeamViewer Remote's mobile access feature extremely valuable for its flexibility and convenience. They report being able to access and control their computers from their smartphones or tablets, which is particularly useful when on the go. Reviewers appreciate the responsiveness and ease of use of the mobile app, noting that it offers similar functionality to the desktop version. They also mention the ability to troubleshoot and support mobile devices remotely. Of the 368 TeamViewer Remote users who gave detailed accounts of their use of Mobile Access, 76% rated this feature as important or highly important.

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“I can use Teamviewer on my computer as well as my phone, this is a huge advantage, helping me to always access the data of my home computer, easily manage and work, at the same time. prompt response to requests from customers.”

Anny N.

translator

“The mobile access feature is actually the most important feature for me. Using the android app version of team viewer allows me to remote from anywhere in the world from my andorid phone with all the similar features of the desktop version. It is also surprisingly responsive and easy to use with the mouse control feature from the touch screen of the phone.”

DM

Dale M.

Business Development Manager

Reviewers appreciate the real-time chat feature in TeamViewer Remote for its ability to facilitate instant communication during remote sessions. They find it helpful for discussing issues, sharing information, and providing feedback without needing to use external communication tools. Users highlight the capability's role in improving collaboration and efficiency, allowing for quick problem resolution and better support experiences. They also mention the ability to keep chat logs for record-keeping and reference. Of the 448 TeamViewer Remote users who gave detailed accounts of their use of Real-Time Chat, 75% rated this feature as important or highly important.

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“This is one of the most useful features as it allows you to chat with the person on the end of the remote session and discuss or share information necessary to complete the activity or task, efficiently and accurately, for which you are connected with each other.”

Hazbar k.

Tech Solutions Manager

“With the Real-Time Chat feature, It can deliver support to the customer who is facing issue in TeamViewer. It will reduce the time-and-effort and answer the customer questions faster and solve the problem the first time around. It helps of get the customer trust.”

MS

Mahipal S.

Software Engineer