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73 software options
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Features
SMS Messaging(41)
Customer Database(26)
API(63)
Text to Speech(44)
Workflow Management(28)
Access Controls/Permissions(36)
Activity Dashboard(57)
Activity Tracking(48)
Agent Interface(24)
Alerts/Escalation(43)
Alerts/Notifications(51)
Answering Machine Detection(21)
Archiving & Retention(30)
Auto-Dialer(51)
Auto-Responders(11)
Automated Routing(36)
Automatic Call Distribution(68)
Automatic Outbound Dialer(26)
Blended Call Center(53)
Calendar Management(15)
Call Center Management(67)
Call Conferencing(26)
Call Disposition(44)
Call List Management(45)
Call Logging(64)
Call Monitoring(64)
Call Queues(28)
Call Recording(71)
Call Reporting(53)
Call Routing(62)
Call Scheduling(34)
Call Screening(18)
Call Scripting(54)
Call Tagging(19)
Call Tracking(47)
Call Tracking Metrics(14)
Call Transcription(14)
Call Transfer(59)
Callback Scheduling(39)
Caller ID(55)
Campaign Management(54)
Chat/Messaging(46)
Chatbot(12)
Collaboration Tools(27)
Communication Management(30)
Computer Telephony Integration(61)
Conferencing(28)
Contact Database(39)
Contact Management(59)
CRM(52)
Customer Experience Management(14)
Customer History(30)
Customer Segmentation(11)
Customizable Branding(11)
Customizable Fields(20)
Customizable Reports(46)
Customizable Templates(14)
Dashboard(16)
Data Import/Export(43)
Drag & Drop(12)
Email Management(24)
Email Templates(12)
Engagement Tracking(10)
Event Triggered Actions(25)
Fax Management(14)
FCC Compliance(19)
Feedback Management(9)
File Sharing(12)
File Transfer(19)
FTC Compliance(21)
Inbound Call Center(60)
Integrations Management(24)
Interaction Tracking(43)
IVR/Voice Recognition(67)
Knowledge Base Management(15)
Lead Capture(28)
Lead Distribution(13)
Lead Management(35)
Lead Qualification(9)
List Management(31)
Live Chat(38)
Manual Dialer(59)
Mobile Access(30)
Monitoring(53)
Multi-Campaign(15)
Multi-Channel Communication(55)
Multi-Channel Management(24)
Multi-Language(18)
Multiple Scripts(23)
Multiple User Accounts(15)
On-Demand Recording(34)
Online Voice Transmission(22)
Outbound Call Center(61)
PBX(24)
Performance Management(41)
Performance Metrics(33)
Phone Key Input(31)
Power Dialer(30)
Predictive Dialer(50)
Preview Dialer(24)
Progressive Dialer(45)
Quality Management(19)
Queue Management(62)
Real Time Analytics(47)
Real Time Data(47)
Real Time Monitoring(52)
Real Time Notifications(27)
Real Time Reporting(48)
Real Time Updates(20)
Real-Time Chat(12)
Recording(27)
Remote Access/Control(12)
Reporting & Statistics(58)
Reporting/Analytics(67)
Ring Groups(18)
Role-Based Permissions(20)
Search/Filter(16)
Self Service Portal(13)
Single Sign On(15)
SIP Trunking(31)
Social Media Integration(21)
Survey/Poll Management(23)
Surveys & Feedback(21)
Tagging(18)
Task Management(10)
Template Management(10)
Third Party Integrations(57)
Unified Communications(25)
Video Conferencing(20)
Virtual Call Center(16)
Voice Customization(26)
Voice Mail(53)
Voicemail Transcription(18)
VoIP(40)
VoIP Connection(47)
Integrated with
Zoho CRM
Salesforce Sales Cloud(34)
WordPress(7)
Shopify(14)
Jira(4)
Microsoft 365(3)
3CX(3)
Act!(5)
ActiveCampaign(11)
Adobe Commerce(4)
Agile CRM(8)
Aircall(4)
Amazon Connect(4)
APIANT(3)
Asana(2)
Asterisk(3)
AuguTech(3)
AVOXI(6)
Balto(7)
BigCommerce(7)
Bitium(4)
Bitrix24(9)
Box(3)
Bullhorn ATS & CRM(6)
Calendly(1)
Campaign Monitor(4)
Capsule(5)
Capturi(2)
Chattermill(2)
Cognito Forms(3)
CommunityWFM(2)
Constant Contact(4)
Customer Thermometer(4)
Cyclr(5)
Cyfe(3)
daisee(5)
Dialogflow(4)
Domo(2)
Dropbox Business(5)
Drupal(1)
Dynamics 365(14)
Eloquant(2)
EngageBay CRM(6)
EvaluAgent(6)
ExecVision(3)
Five9(4)
Forethought(2)
Freshdesk(25)
Freshsales(13)
Freshworks Customer Service Suite(5)
Front(6)
Geckoboard(4)
Genesys Cloud CX(2)
Gmail(6)
Gong.io(6)
Google Ads(5)
Google Analytics 360(9)
Google Calendar(4)
Google Contacts(6)
Google Data Studio(3)
Google Drive(3)
Google Forms(4)
Google Sheets(3)
Google Workspace(8)
Help Scout(6)
Highrise(6)
HubSpot CMS Hub(2)
HubSpot CRM(36)
HubSpot Marketing Hub(6)
HubSpot Service Hub(4)
Insightly(8)
Instagram(3)
Intercom(12)
Keap(12)
Klaus(4)
Klaviyo(2)
Klipfolio(3)
Kommo(9)
Kustomer(9)
Kylas Sales CRM(3)
Lead Gen & CRM (formerly SharpSpring)(5)
LeadConduit(3)
LeadMaster(4)
LeadSquared(8)
LiveAgent(7)
LiveChat(5)
MaestroQA(4)
Mailchimp(13)
Make(5)
Marketo Engage(3)
Medallia Agent Connect(2)
Meta for Business(10)
Microsoft Azure(3)
Microsoft Excel(4)
Microsoft Outlook(6)
Microsoft Teams(13)
monday.com(7)
NetSuite(4)
NICE CXone(2)
Nicereply(5)
Nimble(6)
noCRM.io(6)
Observe.AI(6)
Operations Hub(4)
Oracle Service(3)
Outreach(4)
Pipedrive(33)
Plantt(3)
Playvox(4)
Plecto(6)
Podio(4)
QuickBooks Online Advanced(3)
RingCentral Contact Center(4)
Rippling(5)
RudderStack(4)
Salesforce Platform(10)
Salesforce Service Cloud(11)
Salesmate(5)
Segment(4)
ServiceNow(7)
ServiceNow Customer Service Management(3)
Shelf(3)
Simplesat(4)
Slack(18)
Smith.ai(3)
SugarCRM(25)
Talkdesk(3)
Telegram(5)
Textline(5)
Toky(3)
Tray.io(5)
Trello(4)
Twilio(10)
Twitter/X(4)
Unbounce(4)
Verint Workforce Management(3)
VICIdial(2)
Vtiger CRM(13)
WhatsApp(9)
WooCommerce(3)
Workato(5)
Zapier(24)
Zendesk Sell(8)
Zendesk Suite(37)
Zluri(6)
Zoho Desk(11)
Zoho Flow(5)
Pricing model
Free(16)
Open Source(3)
Free Trial(53)
One Time License(1)
Subscription(59)
Devices supported
Mac(42)
iPad(27)
Android(36)
Linux(34)
Web-based(73)
iPhone(33)
Windows(47)
Organization types
Small Business(71)
Non Profit(51)
Large Enterprises(70)
Public Administrations(46)
Freelancers(32)
Mid Size Business(72)
User rating
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Personalize your search
Any industry
Any business size
5
218
4
164
3
52
2
15
1
8
Cloud contact and call center software
Read more about Five9
225
114
34
25
Phone system for support and sales teams
Read more about Aircall
99
23
The Collaborative Contact Center solution from the industry
Read more about RingCentral Contact Center
241
27
3CX communications system. Web & mobile apps (Android, iOS)
Read more about 3CX
2.1K
1.2K
298
60
46
Service-first CRM company that builds support & sales tools
Read more about Zendesk Suite
73
49
18
7
AI, but better
Read more about JustCall
229
21
11
Ultra-reliable, easily-automated calling & texting for sales
Read more about Kixie PowerCall
231
82
100% cloud phone for startups and SMEs
Read more about Ringover
1.8K
1.1K
155
29
16
Online helpdesk system and customer service software
Read more about Freshdesk
737
12
Superior customer service. Lasting experiences.
Read more about Zoho Desk
451
220
35
The world's leading cloud-based contact center software.
Read more about Talkdesk
427
172
38
10
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
388
57
30
Simplifying Business Communication
Read more about Nextiva
269
113
9
Build, Scale, and Operate Customized Communication Solutions
Read more about Twilio
197
0
Open source call center software with predictive dialer
Read more about VICIdial
144
19
6
Power dialer & outbound sales acceleration software for SMBs
Read more about PhoneBurner
131
Cloud-based call center solution for SMBs
Read more about DialedIn CCaaS
177
53
Cloud-based call center software for sales and support teams
Read more about CloudTalk
104
17
Omnichannel contact center management
Read more about XCALLY
95
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
100
14
VoIP Phone Service trusted by modern businesses
Read more about Acefone
83
Cloud Contact Center Software with Embedded AI
Read more about Bright Pattern
75
22
The Only All-in-One Call Tracking & Contact Center Solution
Read more about CallTrackingMetrics
62
Your ecosystem for better cloud communications
Read more about Squaretalk
42
HoduCC Contact center software for sales and support teams
Read more about HoduCC
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