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Review Management Software with Trend Analysis (2026)

Last updated: April 2026

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65 software options

Trustpilot logo
Category Leaders

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Broadly logo
Category Leaders

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Nicereply logo

The effortless way to champion customer experience

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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.

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Swell logo

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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Yotpo logo
Category Leaders

Marketing platform for collecting and showcasing reviews

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Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.

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Brand24 logo

Social listening tool for businesses of all sizes

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Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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PromoRepublic logo

All-in-One Marketing Solution for Local Marketing

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One AI-powered marketing platform for multi-location and franchise brands that orchestrates and measures local marketing at scale

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CallSource logo

Performance management solution for sales & marketing calls

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CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Vendasta logo

AI platform scaling agency client acquisition

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Vendasta is an end-to-end platform for local experts who market, sell, bill, fulfill, and deliver digital solutions to small and medium businesses.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Use AI to easily analyze feedback across sources, from App Store to Google Reviews. Act on customer feedback with 40+ native integrations.

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SocialClimb logo

Automated growth platform for medical practices

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SocialClimb's platform helps doctors, medical practices, and hospital service lines grow their business by taking charge of their online presence, sending ads targeted to the right patients, and measuring marketing campaign patient acquisition costs.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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ReputationStacker logo

Reputation management software

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ReputationStacker's review management software helps businesses grow reviews, boost local search rankings, and attract more customers automatically. Its reporting turns feedback into actionable insights, helping you improve customer experience. Scalable and perfect for multi-location businesses.

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pulseM logo

Reputation management tool for home service businesses.

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pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Partoo logo

Get closer to your clients!

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Partoo centralises the reviews left on your Google Business Profile, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface thanks to Review Management.

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SmartCustomer logo

Reviews collection, management, and publishing platform

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The customer reviews platform where millions of buyers and businesses worldwide come together.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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