getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Help Desk Software with Zapier

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


85 software options

Zendesk Suite logo

AI powered customer service across all channels

visit website
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

Read more about Zendesk Suite

Users also considered
InvGate Service Management logo

Web-based IT service desk software

visit website
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more.

Read more about InvGate Service Management

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

visit website
Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.

Read more about Freshdesk

Users also considered
Missive logo

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
HelpCrunch logo

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!

Read more about HelpCrunch

Users also considered
Supportbench logo

The Only AI Customer Support Platform

learn more
Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
Superchat logo

The comprehensive messaging suite for your business.

learn more
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

Read more about Superchat

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors!

Read more about LiveChat

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

Read more about Re:amaze

Users also considered
Hiver logo

The AI powered customer service platform

learn more
Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across multiple channels from a single intuitive interface. Key features include an omnichannel inbox, analytics, automations, collaboration tools, and AI to streamline the entire support journey.

Read more about Hiver

Users also considered
BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

learn more
BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Read more about BOSSDesk

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

Read more about Cayzu

Users also considered
Avochato logo

SMS texting and live chat for sales, support & ops teams

learn more
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

Users also considered
Deskero logo

Customizable help desk & ticketing system

learn more
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

Read more about Deskero

Users also considered
kintone logo

Agile, No-code Business Application Platform

learn more
Build business applications and database apps quickly and easily. No-coding required.

Read more about kintone

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.

Read more about Freshservice

Users also considered
CloudRadial logo

CloudRadial’s Unified Client Portal and CSA Platform enables

learn more
CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.

Read more about CloudRadial

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

Read more about HelpSpace

Users also considered
HaloITSM logo

ITSM solution for managing incidents & assets

learn more
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

Read more about HaloITSM

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

learn more
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

Read more about Crisp

Users also considered
Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered