App comparison

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Live Chat Software with Call Routing

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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Slack logo
4.7
(23.1K)

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Nextiva logo
4.6
(771)

Simplifying Business Communication

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We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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Give your customers the fastest, most effective way to interact with support agents to get their queries solved. Send a proactive message to invite your customers to a live chat. Show them that you care by offering support proactively. Automate the chat message based on the several factors.

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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3CX logo
4.4
(406)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost!

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform with live chat capabilities that enables support, sales, and account management teams to deliver exceptional service at scale. Front Chat brings your focus where it should be — on your customers.

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Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Avochato logo
4.7
(132)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Comm100 Live Chat logo
4.7
(106)

Deliver the support your customers expect

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Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including screen sharing, auto-translation, routing, and audio and video chat.

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HubSpot Service Hub logo
4.5
(156)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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RingCentral Contact Center logo
4.3
(187)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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JivoChat logo
4.6
(102)

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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11Sight logo
4.7
(82)

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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G12 Communications logo
4.7
(76)

Accelerate Your Path to Teams with G12

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G12 Communications designs purpose-built business calling solutions to accelerate any company's Path to Teams. We simplify business calling through Connect to Teams, Direct Routing, SIP Trunking, Cloud PBX, and more for any business looking to streamline the way they connect and collaborate.

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LiveHelpNow logo
4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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FocalScope logo
5.0
(28)

Call center management software

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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Deskpro logo
4.6
(37)

Customer service software you can depend on

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Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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