Remote Support Software with Role-Based Permissions

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17 apps

Wrike   

1,588
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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Netop Remote Control   

12
Remote access & control for secure support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security. Read more about Netop Remote Control
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Remote access & control for secure support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security. Read more about Netop Remote Control
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ConnectWise Control   

1,630
92 pts
Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Splashtop On-Demand Support   

21
On-demand attended & unattended remote support software
Splashtop On-Demand Support is a remote support software designed to help businesses connect to desktop and mobile devices across multiple locations. It lets users view multiple remote screens from multi-monitor systems at the same time. Read more about Splashtop On-Demand Support
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On-demand attended & unattended remote support software
Splashtop On-Demand Support is a remote support software designed to help businesses connect to desktop and mobile devices across multiple locations. It lets users view multiple remote screens from multi-monitor systems at the same time. Read more about Splashtop On-Demand Support
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Atera   

148
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Read more about Atera Try Atera for free today.
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Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Read more about Atera Try Atera for free today.
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SysAid  

275
93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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SysAid

93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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ConnectWise Automate  

96
IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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Chimpa  

7
Mobile device management software for iOS & Android devices
Chimpa helps manage, monitor, and secure various Android and iOS-based devices like digital signage, interactive displays, service kiosks, single-purpose devices, and more. Users can protect devices from unauthorized access, data theft, and intrusion using role-based permissions. Read more about Chimpa
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Mobile device management software for iOS & Android devices
Chimpa helps manage, monitor, and secure various Android and iOS-based devices like digital signage, interactive displays, service kiosks, single-purpose devices, and more. Users can protect devices from unauthorized access, data theft, and intrusion using role-based permissions. Read more about Chimpa
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Join.me  

1,240
Online conferencing and meeting tool
join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time. Read more about Join.me
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Online conferencing and meeting tool
join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time. Read more about Join.me
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Dameware  

223
84 pts
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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VNC Connect  

64
86 pts
Simple, secure, ready-to-use remote access software
VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Read more about VNC Connect
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Simple, secure, ready-to-use remote access software
VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Read more about VNC Connect
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SecureLink  

59
Vendor access management and remote support
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more… Read more about SecureLink
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Vendor access management and remote support
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more… Read more about SecureLink
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RemotePC  

31
Remote access management software
RemotePC is a remote access management software that helps businesses connect & communicate with clients, manage multiple devices, and transfer files or folders securely. Whiteboarding capabilities let participants annotate, draw & add comments on a common screen in real time during remote sessions. Read more about RemotePC
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Remote access management software
RemotePC is a remote access management software that helps businesses connect & communicate with clients, manage multiple devices, and transfer files or folders securely. Whiteboarding capabilities let participants annotate, draw & add comments on a common screen in real time during remote sessions. Read more about RemotePC
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ZBillingNET  

2
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
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Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
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ManageEngine Remote Access Plus  

3
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Channel.me Cobrowsing  

0
Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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