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Top Rated Remote Support Software with Slack
Last updated: October 2026
19 software options
Sponsored
5
496
4
266
3
32
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based IT management platform for MSPs
Read more about Remote Monitoring and Management
5
2K
4
1.2K
3
166
2
33
1
18
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI help desk for teams of all sizes
Read more about Freshdesk
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Read more about InvGate Service Management
5
1.1K
4
309
3
33
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution
Read more about Zoho Assist
5
61
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Local admin rights, managed.
Read more about Admin By Request
5
7.9K
4
3.2K
3
432
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Proactive IT management with AI-powered automation
Read more about TeamViewer ONE
5
51
4
23
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Applivery MDM: the easiest way to manage all your devices
Read more about Applivery
5
229
4
69
3
10
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management platform for IT
Read more about Pulseway
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video-powered technical support platform
Read more about Blitzz
5
102
4
36
3
6
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Error tracking software
Read more about Bugpilot
5
98
4
45
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified IT Management. Built for Security.
Read more about Syncro
5
135
4
35
3
9
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Share information faster with visual context.
Read more about Zight
5
20
4
9
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Monitoring and Management of IT Infrastructures
Read more about XEOX
5
58
4
25
3
11
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software for customer service management teams
Read more about OTRS
5
7
4
10
3
2
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
5
444
4
270
3
50
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Read more about Zoho Directory