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Workativ Assistant Logo

Automate IT & HR support with AI across work apps

Table of Contents

Workativ Assistant - 2026 Pricing, Features, Reviews & Alternatives

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Workativ Assistant overview

What is Workativ Assistant?

Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support.

Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or your knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support.

Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps to automate actions such as password resets, access requests, ticket creation, onboarding, and approvals.

Deploy AI agents across Slack, Microsoft Teams, Web, and other channels for instant, intelligent self-service.

Workativ enables faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Workativ AI offers support in 95+ languages, personalises responses, and escalates to humans when needed. ISO 27001, SOC 2, HIPPA and GDPR compliant, Workativ ensures enterprise-grade security.

Sign up and automate employee support with Workativ AI.

Key benefits of using Workativ Assistant

Product Features

AI Agent Builder – Train & Launch Fast
Create AI agents using your knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows effortlessly.

Automate IT & HR Tasks with Integrations
Connect to Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps. Automate password resets, access requests, license assignment, onboarding/offboarding, PTO, FAQs, leave balance, salary enquiries, ticketing, benefits enquiries, and more.

Multi-Channel Deployment
Deploy AI agents across Slack, Microsoft Teams, Web, SharePoint or your intranet for seamless, always-on support.

95+ Language Support
Deliver consistent, multilingual support for global teams and improve response accuracy at scale.
Live Chat Escalation & Unified Shared Inbox
Route complex queries to IT/HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels in one place.

Workflow & AI Analytics
Track usage, task success rates, AI sentiment, and automation ROI with actionable analytics to improve support quality and efficiency.

AI Security & Guardrails
Keep every interaction safe, compliant with security and guardrails such as PII information redaction and blocking, prompt injection protection, secrets and tokens masking, profanity filter and more.

Enterprise-Grade Security
SOC 2, ISO, RBAC, MFA and GDPR compliant with SSO, data governance controls, and secure integrations.

Starting price

349usage based /
per month

Alternatives

with better value for money

Workativ Assistant’s user interface

Ease of use rating:

Workativ Assistant reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Workativ Assistant's key features

Most critical features, based on insights from Workativ Assistant users:

Chatbot
Code-free development
Reporting/Analytics

All Workativ Assistant features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
API
Autoresponders
Chat Transcript
Chat/Messaging
Communication management
Configurable workflow
Contextual guidance
Customizable branding
Drag & drop
Engagement tracking
Feedback management
Generative ai
Intent recognition
Knowledge base management
Lead capture
Live chat
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Natural language search
Performance metrics
Pre-Configured bot
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting & statistics
Search/Filter
Sentiment analysis
Third-Party integrations
Visual analytics
Workflow management

Workativ Assistant alternatives

Workativ Assistant logo

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Per month

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Workativ Assistant pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Magic

0.00

Business

349

Per month

User opinions about Workativ Assistant price and value

Value for money rating:

Workativ Assistant support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos
In Person

Workativ Assistant FAQs

Q. What type of pricing plans does Workativ Assistant offer?

Workativ Assistant has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Workativ Assistant?

Workativ Assistant has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Workativ Assistant support?

Workativ Assistant supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Workativ Assistant offer an API?

No, Workativ Assistant does not have an API available.


Q. What other apps does Workativ Assistant integrate with?

Workativ Assistant integrates with the following applications:
Microsoft SharePoint, Freshservice, Microsoft Outlook, Zoho People, Dropbox Business, PurelyHR, Zoho CRM, Insightly, ActiveCampaign, ManageEngine ServiceDesk Plus, HaloPSA, Telnyx Suite, Deputy, InvGate Service Management, ManageEngine ServiceDesk Plus MSP, Cherwell Service Management, Expensify, OneDrive, SysAid, TriNet HR Plus, Google Drive, Pipedrive, Freshsales, Alloy Navigator, Fingercheck, greytHR, TOPdesk, Freshdesk, Duo Security, LastPass, Zoho Desk, SolarWinds Service Desk, BambooHR, FusionAuth, WebHR, OneLogin, OTRS, Okta, Slack, Gusto, Ivanti Neurons for MDM, Rydoo, Addigy, ServiceNow, Confluence, RSA SecurID, Google Calendar, Twilio, Auth0, Zoho Expense, OrangeHRM, HaloITSM, Xero, HubSpot CRM, Navan, Hornbill, Zendesk Suite


Q. What level of support does Workativ Assistant offer?

Workativ Assistant offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum

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