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Conversational AI Platform Software for Small Business (2026)
Last updated: March 2026
419 software options
Sponsored
SAS Viya
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud native AI and analytics platform
Read more about SAS Viya
kama DEI
Experiential AI solution
Read more about kama DEI
livepro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management system
Read more about livepro
Zendesk AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zendesk AI is AI that puts humans first.
Read more about Zendesk AI
Dialpad Ai Contact Center
Cloud-based contact center solution for customer support
Read more about Dialpad Ai Contact Center
VIVI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Read more about VIVI
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
Helpfruit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free AI Meeting Assistant - Never take notes again!
Read more about Fathom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revenue intelligence technology for sales teams
Read more about Gong.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Read more about Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Save 3 work days a month/per employee.
Read more about TextCortex AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communications system for enterprise businesses
Read more about Dialpad
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled platform for streamlining project management
Read more about Celoxis
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
Read more about Outreach
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation insights to drive rep performance improvements
Read more about ExecVision
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform for local business owners
Read more about Emitrr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end data analytics platform
Read more about Qlik Sense
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Read more about Wati