Xero Reviews - Page 6

The best thing about Xero, or any decent accounting package, is just how time saving they can be when used properly. As the owner of a growing and busy small business, Xero has taken a massive load off my mind when it comes to invoicing and tracking what we are owed. I wouldn't be without it now.

We switched to Xero from Quickbooks and the only thing I miss is that Quickbooks had a feature in the search where you can search individual line items on invoices, very useful to find out what a specific customer was charged.

I like that Xero integrates with my bank statements, I can set rules and then the rest is automatic. Need GST? Set once and then forget about it. Can also integrate with my practice management software, although this ended up making this messy - it was confusing for the software to know which account belonged to which bank transaction, so had to switch this off. But that is not the software's fault.

Some features could be more user-friendly for the uninitiated. The bank statements can be difficult to navigate when importing, and many transactions were originally missed and needed to be imported again. Fiddly and annoying process.

My accountants use it extensively so it makes my work and their work integrate so easily which ultimately saves money. Reconciliation is a very labour intensive exercise and Xero cuts a huge amount of time out of this process. On its own it is quite cheap too. I have an expensive plugin (Tradegecko), but the functionality of that pays for itself. Xero creates the framework of my entire business system.

If you have a business where you have a large number of transactions coming in for the same value, e.g. if you have magazine subscriptions all for $5 a month each then Xero is not a good option, at all. I did have this problem and it was a total pain. I have corresponded extensively with Xero on this issue and they do not see it as a priority and have said directly that they have no intentions on making...

Read more

Xero offers one excellent invoicing features which allows you to build very useful and professional invoices and share them easily. Also it has a very effective bookkeeping function where you can store all your financial related documents, files , contracts, bills and receipts in a well organized way for easy access. Also Xero reporting feature helps keep track of your financial activities by generating accurate accounting reports to give the clear insights of each and every financial activities. Also, by analysing the reports, it helps one understand the cash flow in your business, your financial health as well as tracking metrics. The user support is very helpful and the support team always offers professional assistance.

There is nothing that i like least about Xero. All its features have been very useful and helpful and am completely satisfied.

Xero is incredibly easy to pick up and use, even with little training. There are countless articles and forums online, so any question and process can be understood very easily. The reports and transaction listing are easy to navigate, though you have to manually adjust a lot of settings every time (ie the setting are not carried forwards, despite having default reports set). The bank reconciliations are easy with direct bank connection (except for Credit cards, which have to be imported manually). The ability to set up rules makes reconciliation really quick and easy. The STP compliance is made super easy and seamless.

Some of the new reports, while looking pretty, lack the functionality of the old reports, which have now been removed. One of the key missing functionality is being able to compare projects across one period. The foreign currency gains and losses are also hard to navigate if you use it. Xero is still recording FX movements from a bank account that has been closed for multiple years. Overall, if you need to do any analysis, budgeting and deep dives into your data, you will be doing it outside of Xero.

xero is a rosbusta accounting software with complex functions also has the mobility and the modern interface of unlimited users one as employee and others for the software of comtabilidad in our businesses and is relatively easy to use and learn enough you can see documents Once they are properly configured allows us to see and consilir our transsations without having to go to the office of the comtable or be or sending mailing or bills as they can be loaded into the system of xero as well can be configured the part of contror to obtain A general overview of your business can also be functional for medium and large companies since they are well developed and offer you a solid and comprehensive functions.

I like this software from xero but lately the customer service has been noticed down and in some of the plans the cost is too high for some companies peueñas.

Everything is easy to do and easy to find. The ability to track and report on categories of income and expenditure. The ability to send invoices from within Xero. Connecting directly with bank and credit card accounts etc. The ability to set rules for reconciling bank states which makes life much quicker. My accountant can also have access so I don’t have to prepay and print out information for them.

Nothing really. It all works smoothly.

Easy to use and provides all the information to run our business - from an accounting standpoint. What I like most is the ability to import bank transactions.

The feature I like the least is Fixed Assets. I find it confusing at times and cannot understand why we cannot attach a copy of the Vendor Invoice to a Fixed Asset file. Find this frustrating when we seem able to attach invoice copies to most other types of transactions.

Fixed asset register is something that was always missing in QBO Clean looking. Not a lot of clutter on page

Email support instead of live person. But the Xero community is great and they are always willing to help.

For our SME, we find Xero very easy to use. It enables us to easily reconcile our different business accounts through easily linking with multiple banks. It also enables invoice sending and tracking and is used daily by the team to monitor outstanding invoices that are owed to us and also that need to be paid by us.

There are some slight issues when it comes to advance payments to suppliers through currency accounts but that is very specific to us and apart from this there is very little wrong with Xero.

To have all these tools from an accounting program that is an administrative program and a settlement program in one application. This is the best thing that an employee or manager can get.

I hope that the speed of settlements within the application will improve

Financial reporting is good.Custom reports are good.

1. No after-sales support.2. No after-sales support.3. No after-sales support.4. No after-sales support.5. No automation with statements.6. No batch tracking7. No after-sales support.8. No after-sales support.9. No after-sales support.10. Not user-friendly for sales & administrative staff.

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Relatively good online/mobile app.

Takes forever to respond to customer requests. Have very generic type responses when they eventually respond which could be a year later. Has features that are meant to implement open for more than 5 years. Not made for small business that deals with small to large enterprises. No Partial invoicing. Can't deal with different departments having different functions ie quotes to buying department, invoices to the financial department. There is no way to allocate contacts to these functions you need to a separate spreadsheet. No track record between quote and invoices, you have to open invoice and quote to know exactly which job belongs to which quote and invoice.

There isn’t a lot of cloud accounting software today that can handle the more complex businesses as well as xero. The automatic bank feeds (they are adding new direct bank feeds constantly), the integrations with over 700 third party applications Automatic invoice reminders Ability to do flexible budgeting and forecasting in xero and report on it Tracking Categories and reporting on a Category is super easy Fixed asset register is included and easy depreciation allocation Unlimted users (great basic permissions - more flexibility lacking) There is constant updates and upgrades with a solid product improvement pipeline

Would love a third tracking category It doesn’t have a delivery note option (although through a complex process you can create one) Customer statements doesn’t include the standard days outstanding buckets as expected, e.g. debt due currently, 30 day, 60 days etc Customer prepayments doesn’t appear as credits/negative balances on statements - very confusing to customers You can’t delete a contact once created (very easy to create a contact), only archive Would have loved for finance lease (amortisation table) reporting to be set automatically

What was the layout of the dashboard. It makes everything look very simple and plain almost too simple.

I’ve needed a lot of customer support throughout the last year and a half and I don’t get real time answers. I have to wait at least a day for them to get back with me and when they do then I have more questions and have to wait another day for them to get back with me. I did like the feature that could download my bank statements, but they’ve upgraded their platform that talks to my bank and now I have to do it manually

We maintain track of all of our financial transactions, including payroll and cash flow, with the help of Xero. It greatly improved the bookkeeping's organization and clarity and made the process easier to handle. It takes a lot of the mystery out of keeping books and gives us quick access to vital financial statistics.

For no apparent reason, bank feeds may lose connection at times. Possibly more visually appealing than mere numerical statistics would be the addition of accompanying graphical charts.

As long as you know what you are doing, Xero is an okay platform.

Customer support is terrible. Do not plan on getting any help if you have any questions. If something goes wrong, you will just have to deal or figure it out on your own because offers no help. I have been using Xero for several years at the advice from my accountant. At this point, I am counting down the days until I can get rid of it and move on to another software strictly due to the lack of...

Read more

The software is very user friendly with constant updates to improve the software and make it a top competitor in the online accounting space

Sometimes it is difficult to get meaningful feedback from Xero support. Often we just get answers like "we don't currently do that" with very little guidance on possible solutions.However, the Xero community is amazing and has plenty of feedback to possible questions when needed.

The integration to the 3rd party platform. From booking engine, payment Getaway, timesheet, etc.

I don’t know how to adjust the margin layout on invoice. My company details that I set up to display in top right of invoice always looks messy. I couldn’t find any helps to adjust the margin to make it neat and tidy.

Modern user interface, easy tonuse Can link bank accounts and Receipt Bank Easy to balance books, even for new bookkeepers, so this allows small business to easily do their bookkeeping and save on accountancy costs

Is more expensive than other product in the market Bank account sometime lose their coonection and need to be refreshed

I like that it did what it had to do, this suffer is a very complete software. It has a lot of integrations. You can integrate it with almost every single financial analysis, software available, and with all the banking within the US.

I find that the interface needs work, I think that famous software like this should be able to edit or personalize the interface

Xero is a fantastic accounting tool that combines all accounting functions into a single platform allowing one to do it all just from a single product. From billing, invoicing, expenses tracking, inventory, bookkeeping, financial reporting and all that from a single product. It provides very powerful analytics functions that helps analyze and have transparency on cash flow, track metrics and understand the financial health of your organization. It provides a fast and easy wat for tracking and paying bills as well as getting a very clear overview of accounts payable. It allows you to connect your account with your bank so as to make transactions faster. It has very effective security functions which keeps all data very safe from any security breaches.

There is no feature in Xero that i have found difficult to use. I have nothing that i have found in Xero that is not effective.