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Billing and Invoicing Software for Large Enterprises

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Tipalti logo
4.6
131

Finance automation that cuts 80% of your manual finance work

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from Tipalti users   
avatar
avatar
avatar
+15
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
The software does what it promises and has been a great asset to our business model.
The most issue of this is that lack of immediate images , so users are unable to generate their own check image to examine.
I love how I can easily integrate my existing affiliate system like LinkTrust or HasOffers and seamlessly sync payments.
Weve been using it for so many years and we have no intention in switching to a different software.
Allows an easy approval of PRs with a friendly and fast UI that provides all the context I need for approval.
The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc.
Excellent Customer Support, I'd rank it among the best. You can actually CALL them.
Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process.
I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence.
We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.
It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain.
I like how easy it is to import and manage payees in Tipalti.
The software is very user friendly and automated.
Very userfriendly and I appreciate the vendors could choose a way of payment (wire, paypal, check).
Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick.
Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
AvidXchange logo
4.5
147

The Power of Change

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.1
Pros and Cons from AvidXchange users   
avatar
+15
I've been using AVID for a few years and it definitely helps me save time. It is pretty easy to use and I'd definitely recommend it to others.
We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper.
I love that it integrates with many related solutions and it’s super simple to use the software.
The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Love the ability to search by multiple criteria, including invoice #, vendor name, entity, etc., as well as the ability to view images of the actual invoices themselves.
Indexers can make mistakes on basic invoice header data, but this is very rare.
I have had a great overall experience and have recommended it to many others.
If a check was lost or went missing, you would have to call or send an email to request a stop payment.
Very good, great customer service and a very helpful product.
The ease of the software and the unbeatable customer service was crucial to the implementation. The onboarding process was smooth and we had people helping us every step of the way.
Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
They did a great job of working through our problems at the beginning with respect to uploading and downloading data to and from QuickBooks.
When the pandemic hit our company survived because of Avid. It helped us continue our daily functions from home without skipping a beat.
Overall, AvidXchange has saved our company a lot of time. When I first started, I would have employees from different departments coming into my office and handing me invoices.
One of the few companies we work with that we actually like and feel we are getting our money's worth with. Definitely urge anyone who is looking for an automated A/P system to give Avid a try.
This has been a time and money saver for me. Able to have invoices uploaded directly to the portal, and approve and have Avid pay the items on our behalf.
AvidSuite is so easy to use and makes work more flexible. We are able to work on our payables from anywhere.
This allows users to simply open up their Avid Portal (or accounting system if integrated) and see their invoices, code them, approve them and pay them.
I've been using AVID for a few years and it definitely helps me save time. It is pretty easy to use and I'd definitely recommend it to others.
We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper.
I love that it integrates with many related solutions and it’s super simple to use the software.
The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Love the ability to search by multiple criteria, including invoice #, vendor name, entity, etc., as well as the ability to view images of the actual invoices themselves.
Indexers can make mistakes on basic invoice header data, but this is very rare.
I have had a great overall experience and have recommended it to many others.
If a check was lost or went missing, you would have to call or send an email to request a stop payment.
Very good, great customer service and a very helpful product.
The ease of the software and the unbeatable customer service was crucial to the implementation. The onboarding process was smooth and we had people helping us every step of the way.
Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
They did a great job of working through our problems at the beginning with respect to uploading and downloading data to and from QuickBooks.
When the pandemic hit our company survived because of Avid. It helped us continue our daily functions from home without skipping a beat.
Overall, AvidXchange has saved our company a lot of time. When I first started, I would have employees from different departments coming into my office and handing me invoices.
One of the few companies we work with that we actually like and feel we are getting our money's worth with. Definitely urge anyone who is looking for an automated A/P system to give Avid a try.
This has been a time and money saver for me. Able to have invoices uploaded directly to the portal, and approve and have Avid pay the items on our behalf.
AvidSuite is so easy to use and makes work more flexible. We are able to work on our payables from anywhere.
This allows users to simply open up their Avid Portal (or accounting system if integrated) and see their invoices, code them, approve them and pay them.
I've been using AVID for a few years and it definitely helps me save time. It is pretty easy to use and I'd definitely recommend it to others.
We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper.
I love that it integrates with many related solutions and it’s super simple to use the software.
The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Love the ability to search by multiple criteria, including invoice #, vendor name, entity, etc., as well as the ability to view images of the actual invoices themselves.
Indexers can make mistakes on basic invoice header data, but this is very rare.
I have had a great overall experience and have recommended it to many others.
If a check was lost or went missing, you would have to call or send an email to request a stop payment.
Very good, great customer service and a very helpful product.
The ease of the software and the unbeatable customer service was crucial to the implementation. The onboarding process was smooth and we had people helping us every step of the way.
Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
They did a great job of working through our problems at the beginning with respect to uploading and downloading data to and from QuickBooks.
When the pandemic hit our company survived because of Avid. It helped us continue our daily functions from home without skipping a beat.
Overall, AvidXchange has saved our company a lot of time. When I first started, I would have employees from different departments coming into my office and handing me invoices.
One of the few companies we work with that we actually like and feel we are getting our money's worth with. Definitely urge anyone who is looking for an automated A/P system to give Avid a try.
This has been a time and money saver for me. Able to have invoices uploaded directly to the portal, and approve and have Avid pay the items on our behalf.
AvidSuite is so easy to use and makes work more flexible. We are able to work on our payables from anywhere.
This allows users to simply open up their Avid Portal (or accounting system if integrated) and see their invoices, code them, approve them and pay them.
Paystand logo
4.1
56

Digital Payments for Your Businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.1
    Features
    4.0
    Customer support
    4.0
Pros and Cons from Paystand users   
avatar
+15
Wonderful experience - great team to work with through implementation and continue to be great to work with.
Worst vendor I have ever worked with. This started with terrible implementation.
The ability to integrate with NetSuite is great. The pay-by-link for customers and automatic back reconciliation are both great features.
My biggest complaint (really the only one) is that the credit card fees are difficult to calculate. We pass the fee on to the payer.
Seems very good to accept payment from bank accounts. The technical support is great you can ask for help about everything.
The lack of customization in the customer check out.
The pricing is good and it does integrate with Netsuites. It is nice that customers are able to link to a checkout.
Lack of integration with QuickBooksMonthly fees.
And I'm thankful how easy and intuitive PayStand is to setup and maintain because I'm not that technical. And I love being able to talk to someone on the phone.
We were looking for an online payment option for our families, and they were all so expensive. Paystand was a fraction of the cost, and we've had great success so far.
Customer support is the best of all our software solutions. By capturing the credit card fee it saved us lots of money.
Love the no transaction fees. Great for business to business.
I am very happy with Paystand and recommend it highly.
We have Paystand integrated with Netsuite and it has worked beautifully.
Easy to use, works pretty well most the time. Like the ability to have customers pay over the phone or send an email link to pay.
Great, payment are sent to customers and I don't have to process them any longer.
Good thing that I work for a software company and had to find internal resources within my own company to get things completed that were required. We have issues that require support each month.
PayStand is incredibly innovative and constantly pushing the envelope on payments technology. They also have incredible customer service.
Wonderful experience - great team to work with through implementation and continue to be great to work with.
Worst vendor I have ever worked with. This started with terrible implementation.
The ability to integrate with NetSuite is great. The pay-by-link for customers and automatic back reconciliation are both great features.
My biggest complaint (really the only one) is that the credit card fees are difficult to calculate. We pass the fee on to the payer.
Seems very good to accept payment from bank accounts. The technical support is great you can ask for help about everything.
The lack of customization in the customer check out.
The pricing is good and it does integrate with Netsuites. It is nice that customers are able to link to a checkout.
Lack of integration with QuickBooksMonthly fees.
And I'm thankful how easy and intuitive PayStand is to setup and maintain because I'm not that technical. And I love being able to talk to someone on the phone.
We were looking for an online payment option for our families, and they were all so expensive. Paystand was a fraction of the cost, and we've had great success so far.
Customer support is the best of all our software solutions. By capturing the credit card fee it saved us lots of money.
Love the no transaction fees. Great for business to business.
I am very happy with Paystand and recommend it highly.
We have Paystand integrated with Netsuite and it has worked beautifully.
Easy to use, works pretty well most the time. Like the ability to have customers pay over the phone or send an email link to pay.
Great, payment are sent to customers and I don't have to process them any longer.
Good thing that I work for a software company and had to find internal resources within my own company to get things completed that were required. We have issues that require support each month.
PayStand is incredibly innovative and constantly pushing the envelope on payments technology. They also have incredible customer service.
Wonderful experience - great team to work with through implementation and continue to be great to work with.
Worst vendor I have ever worked with. This started with terrible implementation.
The ability to integrate with NetSuite is great. The pay-by-link for customers and automatic back reconciliation are both great features.
My biggest complaint (really the only one) is that the credit card fees are difficult to calculate. We pass the fee on to the payer.
Seems very good to accept payment from bank accounts. The technical support is great you can ask for help about everything.
The lack of customization in the customer check out.
The pricing is good and it does integrate with Netsuites. It is nice that customers are able to link to a checkout.
Lack of integration with QuickBooksMonthly fees.
And I'm thankful how easy and intuitive PayStand is to setup and maintain because I'm not that technical. And I love being able to talk to someone on the phone.
We were looking for an online payment option for our families, and they were all so expensive. Paystand was a fraction of the cost, and we've had great success so far.
Customer support is the best of all our software solutions. By capturing the credit card fee it saved us lots of money.
Love the no transaction fees. Great for business to business.
I am very happy with Paystand and recommend it highly.
We have Paystand integrated with Netsuite and it has worked beautifully.
Easy to use, works pretty well most the time. Like the ability to have customers pay over the phone or send an email link to pay.
Great, payment are sent to customers and I don't have to process them any longer.
Good thing that I work for a software company and had to find internal resources within my own company to get things completed that were required. We have issues that require support each month.
PayStand is incredibly innovative and constantly pushing the envelope on payments technology. They also have incredible customer service.
Accounting Seed logo
4.4
125

Reinvent the way you do accounting

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Accounting Seed users   
avatar
+15
It is the ability to leverage the strength of the Salesforce platform that makes the experience strong and the HIG Capital investment and Partner environment that makes the future look stronger.
There are a few in the system but I suspect there could be more that could print directly from the system in a more presentable format.
Overall, we have had good experiences. The package has a straightforward install (save once when we didn't have the correct release, and good to very good support.
Anytime something comes up I know I have to figure it out myself or waste time trying to correspond with someone.
The integration with SF and our TMS is great, its fantastic to have all order information linked to the accounting objects. Reporting is great as well, that is mostly a SF feature.
The inability to send ACH payments out of the box was a huge piece for us.
Very pleased with working with team at AS. I marvel at how they cross from one industry to another with skill.
Bank Direct Connect" process to import transactions from our bank account can be glitchy and buggy and at times have caused us many extra hours of work and caused us to delay our monthly close.
It’s built on the Salesforce architecture and super easy to customize for your business. Out of the box it’s feature rich.
What I liked the most was the customer support available to me. They were knowledgeable and friendly.
Insurance accounting is very different from traditional accounting systems and i am impressed with how well AS has handled learning and growing in our vertical.
The speed of the software is fast and AS is on top of regular updates to add important and necessary features. We have been a user of AS now for 3 years.
Our decision came down to Accounting Seed or Quickbooks and we chose AS. We are very happy with our decision.
Everything is available in Salesforce and is easy to use. Lots of great features and tools.
The most I like is how easy it is to use, it is simple and matches most of our accounting requirements, specially since it is built in salesforce and you might integrate it with anything.
Working with customer service has been a pleasant experience.
We've been happy with Accounting Seed. It has allowed us to store all of our financial data right in Salesforce and track the financial data with our client CRM data.
Accounting seed a sophisticated software that gives value for money.
It is the ability to leverage the strength of the Salesforce platform that makes the experience strong and the HIG Capital investment and Partner environment that makes the future look stronger.
There are a few in the system but I suspect there could be more that could print directly from the system in a more presentable format.
Overall, we have had good experiences. The package has a straightforward install (save once when we didn't have the correct release, and good to very good support.
Anytime something comes up I know I have to figure it out myself or waste time trying to correspond with someone.
The integration with SF and our TMS is great, its fantastic to have all order information linked to the accounting objects. Reporting is great as well, that is mostly a SF feature.
The inability to send ACH payments out of the box was a huge piece for us.
Very pleased with working with team at AS. I marvel at how they cross from one industry to another with skill.
Bank Direct Connect" process to import transactions from our bank account can be glitchy and buggy and at times have caused us many extra hours of work and caused us to delay our monthly close.
It’s built on the Salesforce architecture and super easy to customize for your business. Out of the box it’s feature rich.
What I liked the most was the customer support available to me. They were knowledgeable and friendly.
Insurance accounting is very different from traditional accounting systems and i am impressed with how well AS has handled learning and growing in our vertical.
The speed of the software is fast and AS is on top of regular updates to add important and necessary features. We have been a user of AS now for 3 years.
Our decision came down to Accounting Seed or Quickbooks and we chose AS. We are very happy with our decision.
Everything is available in Salesforce and is easy to use. Lots of great features and tools.
The most I like is how easy it is to use, it is simple and matches most of our accounting requirements, specially since it is built in salesforce and you might integrate it with anything.
Working with customer service has been a pleasant experience.
We've been happy with Accounting Seed. It has allowed us to store all of our financial data right in Salesforce and track the financial data with our client CRM data.
Accounting seed a sophisticated software that gives value for money.
It is the ability to leverage the strength of the Salesforce platform that makes the experience strong and the HIG Capital investment and Partner environment that makes the future look stronger.
There are a few in the system but I suspect there could be more that could print directly from the system in a more presentable format.
Overall, we have had good experiences. The package has a straightforward install (save once when we didn't have the correct release, and good to very good support.
Anytime something comes up I know I have to figure it out myself or waste time trying to correspond with someone.
The integration with SF and our TMS is great, its fantastic to have all order information linked to the accounting objects. Reporting is great as well, that is mostly a SF feature.
The inability to send ACH payments out of the box was a huge piece for us.
Very pleased with working with team at AS. I marvel at how they cross from one industry to another with skill.
Bank Direct Connect" process to import transactions from our bank account can be glitchy and buggy and at times have caused us many extra hours of work and caused us to delay our monthly close.
It’s built on the Salesforce architecture and super easy to customize for your business. Out of the box it’s feature rich.
What I liked the most was the customer support available to me. They were knowledgeable and friendly.
Insurance accounting is very different from traditional accounting systems and i am impressed with how well AS has handled learning and growing in our vertical.
The speed of the software is fast and AS is on top of regular updates to add important and necessary features. We have been a user of AS now for 3 years.
Our decision came down to Accounting Seed or Quickbooks and we chose AS. We are very happy with our decision.
Everything is available in Salesforce and is easy to use. Lots of great features and tools.
The most I like is how easy it is to use, it is simple and matches most of our accounting requirements, specially since it is built in salesforce and you might integrate it with anything.
Working with customer service has been a pleasant experience.
We've been happy with Accounting Seed. It has allowed us to store all of our financial data right in Salesforce and track the financial data with our client CRM data.
Accounting seed a sophisticated software that gives value for money.
BigTime logo
4.6
635

Time, billing, expense, payment, and project mgmt software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.7
Pros and Cons from BigTime users   
avatar
+15
The overall experience is superb and it helps businesses to track the project with its progress report and budget management tool is one of the best.
It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it.
Big Time Customer Service is always great to work with. Everyone I have worked with has always been very polite, professional, and quick to resolve issues.
There are a couple of features that are missing pertaining specifically to my company.
We love that we can set up and assign projects and have it integrated with our consultants calendars. We love the timekeeping piece and reporting.
Migration is always a headache no matter what system you are moving too.
In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.
The only thing I dislike is that the older engineers have trouble with it. I wish it was a little more user-friendly.
The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers.
BigTime is a great management tool that easily helps me track my time and resources for myself and my employees. It's reports give me a greater ability to forecast workload and revenue.
Bigtime is great in that it's super feature robust and serves as an integrated platform for time tracking, task assignment as well as financials.
The user friendliness of this software is great. The implementation team is absolutely top notch and made understanding the use of the software simple.
BigTime is super easy to use and Sam was great in aswering all of our questions. It's a fool-proof platform.
Superb application for people who want professional automated environment.
Anything we need, he is always super responsive and incredibly knowledgeable.
It's also convenient because it can be used on a mobile device. Lastly, their support team is superb.
It's fairly easy for employees to track time and expenses and offers powerful reporting capabilities and a lot of customization when drafting and sending invoices.
Ease of use and setting up the system was important.
The overall experience is superb and it helps businesses to track the project with its progress report and budget management tool is one of the best.
It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it.
Big Time Customer Service is always great to work with. Everyone I have worked with has always been very polite, professional, and quick to resolve issues.
There are a couple of features that are missing pertaining specifically to my company.
We love that we can set up and assign projects and have it integrated with our consultants calendars. We love the timekeeping piece and reporting.
Migration is always a headache no matter what system you are moving too.
In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.
The only thing I dislike is that the older engineers have trouble with it. I wish it was a little more user-friendly.
The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers.
BigTime is a great management tool that easily helps me track my time and resources for myself and my employees. It's reports give me a greater ability to forecast workload and revenue.
Bigtime is great in that it's super feature robust and serves as an integrated platform for time tracking, task assignment as well as financials.
The user friendliness of this software is great. The implementation team is absolutely top notch and made understanding the use of the software simple.
BigTime is super easy to use and Sam was great in aswering all of our questions. It's a fool-proof platform.
Superb application for people who want professional automated environment.
Anything we need, he is always super responsive and incredibly knowledgeable.
It's also convenient because it can be used on a mobile device. Lastly, their support team is superb.
It's fairly easy for employees to track time and expenses and offers powerful reporting capabilities and a lot of customization when drafting and sending invoices.
Ease of use and setting up the system was important.
The overall experience is superb and it helps businesses to track the project with its progress report and budget management tool is one of the best.
It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it.
Big Time Customer Service is always great to work with. Everyone I have worked with has always been very polite, professional, and quick to resolve issues.
There are a couple of features that are missing pertaining specifically to my company.
We love that we can set up and assign projects and have it integrated with our consultants calendars. We love the timekeeping piece and reporting.
Migration is always a headache no matter what system you are moving too.
In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.
The only thing I dislike is that the older engineers have trouble with it. I wish it was a little more user-friendly.
The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers.
BigTime is a great management tool that easily helps me track my time and resources for myself and my employees. It's reports give me a greater ability to forecast workload and revenue.
Bigtime is great in that it's super feature robust and serves as an integrated platform for time tracking, task assignment as well as financials.
The user friendliness of this software is great. The implementation team is absolutely top notch and made understanding the use of the software simple.
BigTime is super easy to use and Sam was great in aswering all of our questions. It's a fool-proof platform.
Superb application for people who want professional automated environment.
Anything we need, he is always super responsive and incredibly knowledgeable.
It's also convenient because it can be used on a mobile device. Lastly, their support team is superb.
It's fairly easy for employees to track time and expenses and offers powerful reporting capabilities and a lot of customization when drafting and sending invoices.
Ease of use and setting up the system was important.
Stax Bill logo
4.4
33

Subscription management & recurring billing software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Stax Bill users   
avatar
+12
It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.
They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.
Breadth of features suits our business. Super responsive and great personalized support.
That we didn't find them earlier and wasted so much time lookng at their competitors.
We can now use those resources for selling. Great team, awesome support = so happy.
We never thought that price changes would be a missing feature for a recurring billing system.
It is pretty customizable, easy to use and it offers great set of accounting features. I use it for my new small business and it is one of my favorite software products for running my office.
WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.
It is the most flexible product catalogue and has great analytics and insights. I would recommend this product.
Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there.
Excellent Invoicing Solution With Valuable Integrations.
The interface is straightforward to use, and the reporting is excellent.
We are in the process of implementing it now with our internal systems. Great standard accounting reporting.
Very quick and helpful responses by phone, chat or email. Also, they are always improving.
They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.
It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.
They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.
Breadth of features suits our business. Super responsive and great personalized support.
That we didn't find them earlier and wasted so much time lookng at their competitors.
We can now use those resources for selling. Great team, awesome support = so happy.
We never thought that price changes would be a missing feature for a recurring billing system.
It is pretty customizable, easy to use and it offers great set of accounting features. I use it for my new small business and it is one of my favorite software products for running my office.
WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.
It is the most flexible product catalogue and has great analytics and insights. I would recommend this product.
Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there.
Excellent Invoicing Solution With Valuable Integrations.
The interface is straightforward to use, and the reporting is excellent.
We are in the process of implementing it now with our internal systems. Great standard accounting reporting.
Very quick and helpful responses by phone, chat or email. Also, they are always improving.
They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.
It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.
They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.
Breadth of features suits our business. Super responsive and great personalized support.
That we didn't find them earlier and wasted so much time lookng at their competitors.
We can now use those resources for selling. Great team, awesome support = so happy.
We never thought that price changes would be a missing feature for a recurring billing system.
It is pretty customizable, easy to use and it offers great set of accounting features. I use it for my new small business and it is one of my favorite software products for running my office.
WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.
It is the most flexible product catalogue and has great analytics and insights. I would recommend this product.
Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there.
Excellent Invoicing Solution With Valuable Integrations.
The interface is straightforward to use, and the reporting is excellent.
We are in the process of implementing it now with our internal systems. Great standard accounting reporting.
Very quick and helpful responses by phone, chat or email. Also, they are always improving.
They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.
Zoho Billing logo
4.5
89

End-to-end billing solution built for every business model.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Zoho Billing users   
avatar
avatar
avatar
+15
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.
Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products.
I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.
I see no reason to ever stop using this software.
Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data.
We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.
We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business.
It was easy to use and has many very nice features. I actually did like the software just do not ty to ever cancel.
We needed to have one recurring invoice for partners that have multiple clients and subscriptions. And ZohoSubs was a great solution.
It's simple and easy to use. It's very user friendly and designed for easy understanding.
Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software.
Great tool for presenting and maintaining subscriptions.
It's quite easy to setup, far easier than other solutions. Nearly everything can be done 'no-code', where you can easily create subscriptions and start accepting payments easily.
Excellent way to easily start a small subscription business.
When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services.
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.
Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products.
I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.
I see no reason to ever stop using this software.
Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data.
We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.
We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business.
It was easy to use and has many very nice features. I actually did like the software just do not ty to ever cancel.
We needed to have one recurring invoice for partners that have multiple clients and subscriptions. And ZohoSubs was a great solution.
It's simple and easy to use. It's very user friendly and designed for easy understanding.
Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software.
Great tool for presenting and maintaining subscriptions.
It's quite easy to setup, far easier than other solutions. Nearly everything can be done 'no-code', where you can easily create subscriptions and start accepting payments easily.
Excellent way to easily start a small subscription business.
When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services.
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.
Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products.
I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.
I see no reason to ever stop using this software.
Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data.
We are using Zoho for managing subscription payments for a SaaS product and it is working great. FOr the most part the system just works which is the most important thing to us.
We like the ability to process all our payment and that is it integrated with ZOHO CRM. The various report that are available allow us to manage our business.
It was easy to use and has many very nice features. I actually did like the software just do not ty to ever cancel.
We needed to have one recurring invoice for partners that have multiple clients and subscriptions. And ZohoSubs was a great solution.
It's simple and easy to use. It's very user friendly and designed for easy understanding.
Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software.
Great tool for presenting and maintaining subscriptions.
It's quite easy to setup, far easier than other solutions. Nearly everything can be done 'no-code', where you can easily create subscriptions and start accepting payments easily.
Excellent way to easily start a small subscription business.
When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services.
Odoo  logo

Odoo

4.1
788

Full Suite of Integrated Business Apps

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Odoo users   
avatar
avatar
avatar
+15
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.
Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.
This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.
The customer support is very bad and we are wasting a lot of time.
The mainly most attractive feature is it's opensource. Apart from this helps you to setup your all type of scaled organisation and the customisation is very easy.
Very poor support of partners. Very bad deep understanding of overall solution in odoo (as main provider).
Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1.
We were looking for a user friendly and usable solution for CRMso far we are happy.
Great Software Best balance between cost & functionality.
You can quickly add a new module and remove unnecessary. Compared to SAP, the platform is simply superb.
Odoo is very good, practical and easy to use ERP software. Easy customization that fulfils every clients' organizational needs.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME.
The fully integration is really great. Not needed to use other software.
The way everything works together via API is astounding. I can't say enough about how flexible this software is.
It's an all in one product that has everything you need to manage the business. It's a complete solution at a low cost.
NetSuite logo

NetSuite

4.1
1.4K

The World’s Leading, Most Deployed Cloud ERP Solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.1
    Customer support
    3.7
Pros and Cons from NetSuite users   
avatar
+15
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Lack of direct integration to the PSA tool. We struggled with bringing all of the contract details into the PSA and associated project.
In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic.
And when you realise that a lot of what you are paying for is really very poor and that you have to buy additional software/SAAS to make up for it's shortcomings, it is even more expensive.
It makes certain things accounting wise very automated and easy. Integration features are amazing.
It still has the same old clunky "out of date" UI, very limited change is made in their annual updates - it remains very dated and Netsuite never address the key lack of functionality.
Software is very easy to use so suitable for all staff not just office based staff. Software is so powerful that you can use it for invoicing, customer support, CRM and Shopping carts.
The customer support is horrible. You can call your Account Executive and it takes days, weeks or months to get results.
I use it on a daily basis and its very useful for quick reports and billing. I find it very helpful when I have to raise a large number invoices at one go through the upload.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more.
Really good for accounting and easy to use the basic features.
Perfect for Subscription and SaaS Model Businesses.
ChargeOver logo
4.7
72

Subscription Billing for SMBs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from ChargeOver users   
avatar
avatar
+15
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
Customer service is great and extremely responsive. My advice is to speak to them and ask how they can help your business.
Can only send an email when an invoice has been generated/payment failed. No options for the invoice is overdue by x number of days, etc.
We have been using Chargeover for over 2 years now and are very satisfied. The software is easy to use and the customer service is amazing.
Our main issues with the system is that it will not automatically deduct one time invoices charges and we do not have the option of payments being due on the first of every month.
The reasons why they are great: very responsive, tons of features and very affordable. We run a small business but use a lot of processors to make life easy for our clients.
Really, our only complaint comes from the fact that we are a UX/UI design agency.
The price point is great and it has all the features you need. Compared to the other options out there these guys are by far the best bang for your buck.
Then we found ChargeOver, which does that and MORE. We did a lot of product research, and no other software can even come close to offering what ChargeOver does at such a low price.
We have been with CO for some time now and are probably pretty demanding. I am super impressed with CS.
They also listen to their customers to determine how to better their already easy to use software. Very happy with this decision.
The team at ChargeOver always respond to my inquiries very quickly. They are very knowledgeable and helpful and have a great product.
The Xero Integration is a dream come true for financial projects and reporting, and the support from Chargeover is great.
It is much easier to search for specific customers to see where they are at with their payments. I love the payment summary page which outlines the total opportunity.
Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority.
We've tried about 4 different invoice systems before this one, and with Chargeover we have a winner.
We now have a central location to manage all subscriptions, payments, and email communications. Our team got back days of their time which is now spent doing awesome things for our customers.
User experience is everything to us. We want payment processing to be easy to navigate and take care of.
Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help.
Salesforce Revenue Cloud logo
4.3
52

Next generation Configure Price Quote (CPQ) apps

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.1
Pros and Cons from Salesforce Revenue Cloud users   
avatar
avatar
avatar
+15
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Best thing about the company is their integrity - love the customer service and quality behind the team.
Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.
It would be very difficult for any company to continue managing their system with this software without instruction on how to maintain new information moving forward.
They really took the time to understand our processes and provided us with solid , well thought out solutions. Their customer service has been some of the best I have experienced with any vendor.
Much of our pricing is based around a "per word" model, and discounting our "per word" rate by $.01-$.02 was really difficult for our teams to figure out for several months.
Great application, allowed us to standardize & improve the accuracy of our quotes.
Most of the training and knowledge transfer time with Etherios was designated to the configuration set up, but no time was allocated to showing us how to upload new SKUs moving forward.
They are also growing their knowledge base which is a huge help when trying to customize your system for new requirements.
Also the documentation and courses in Trailhead are great.
I liked the Salesforce integration, we were looking for an alternative to get more detail in cost, price and quotas for our customers inside the same Salesforce platform.
In general, this is useful if you have a diverse price book and different types of sales motions which require approvals from different stakeholders.
Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Can Integrate many tools in CPQ like DocuSign and Xauthor. You can update or upload information very fast by using Data Loader.
Make your complex business process very user friendly.
Make your complex business process very user friendly.
It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
It is used in order to automate Billing and Invoicing, Recurring Payments, Discounts and Order Management. I recommend it to anyone working at the company with complicated invoicing processes.
Zoho Books logo

Zoho Books

4.4
618

Online accounting software for growing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Zoho Books users   
avatar
avatar
avatar
+15
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
Zoho Invoice logo
4.7
686

100% free online invoicing tool for freelancers and SMBs.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Zoho Invoice users   
avatar
avatar
avatar
+15
The integration is good and it has at least 90% of the features any small to medium business would want. It has a generous free tier so you can invoice your first few clients before subscribing.
My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure.
Automation workflow it's just simply great to save time. All the connections with the CRM works perfectly and makes you to save lots of time.
As a freelancer, invoicing can be time-consuming, messy, and frustrating.
The most important feature which I like is the branding ,you can put your own logo and customize invoices accordingly. Second most important feature which I like is integration with stripe and Paypal.
I don't like the reporting tool that i find a bit hard to use.
Not only is the price right, but I have had to request assistance several times (I use several of the Zoho solutions now, and they integrate beautifully) and their customer support is terrific.
One feature that bothers me is to update a logo on the invoice.
I love the easiness of use, interface, features, and price. If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions.
Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software.
With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense.
Even for using its free trial, I think it is helps you effortlessly on creating invoices for your clients. Simple design and easy-to-use.
Easy to download and set up. Link with the overall Zoho accounts that I have and very nice layout of the invoice.
For invoicing and expense tracking, this is a great product.
Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used.
Started using as an On-The-Go invoice genrator and fell in love after generating first invoice.
Track and Trace time and expenses. Great support from the Zoho Support Team.
I live that the product was easy to use and setup. I was able to quickly import my Logo and get an invoice out.
The integration is good and it has at least 90% of the features any small to medium business would want. It has a generous free tier so you can invoice your first few clients before subscribing.
My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure.
Automation workflow it's just simply great to save time. All the connections with the CRM works perfectly and makes you to save lots of time.
As a freelancer, invoicing can be time-consuming, messy, and frustrating.
The most important feature which I like is the branding ,you can put your own logo and customize invoices accordingly. Second most important feature which I like is integration with stripe and Paypal.
I don't like the reporting tool that i find a bit hard to use.
Not only is the price right, but I have had to request assistance several times (I use several of the Zoho solutions now, and they integrate beautifully) and their customer support is terrific.
One feature that bothers me is to update a logo on the invoice.
I love the easiness of use, interface, features, and price. If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions.
Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software.
With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense.
Even for using its free trial, I think it is helps you effortlessly on creating invoices for your clients. Simple design and easy-to-use.
Easy to download and set up. Link with the overall Zoho accounts that I have and very nice layout of the invoice.
For invoicing and expense tracking, this is a great product.
Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used.
Started using as an On-The-Go invoice genrator and fell in love after generating first invoice.
Track and Trace time and expenses. Great support from the Zoho Support Team.
I live that the product was easy to use and setup. I was able to quickly import my Logo and get an invoice out.
The integration is good and it has at least 90% of the features any small to medium business would want. It has a generous free tier so you can invoice your first few clients before subscribing.
My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure.
Automation workflow it's just simply great to save time. All the connections with the CRM works perfectly and makes you to save lots of time.
As a freelancer, invoicing can be time-consuming, messy, and frustrating.
The most important feature which I like is the branding ,you can put your own logo and customize invoices accordingly. Second most important feature which I like is integration with stripe and Paypal.
I don't like the reporting tool that i find a bit hard to use.
Not only is the price right, but I have had to request assistance several times (I use several of the Zoho solutions now, and they integrate beautifully) and their customer support is terrific.
One feature that bothers me is to update a logo on the invoice.
I love the easiness of use, interface, features, and price. If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions.
Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software.
With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense.
Even for using its free trial, I think it is helps you effortlessly on creating invoices for your clients. Simple design and easy-to-use.
Easy to download and set up. Link with the overall Zoho accounts that I have and very nice layout of the invoice.
For invoicing and expense tracking, this is a great product.
Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used.
Started using as an On-The-Go invoice genrator and fell in love after generating first invoice.
Track and Trace time and expenses. Great support from the Zoho Support Team.
I live that the product was easy to use and setup. I was able to quickly import my Logo and get an invoice out.
Order.co logo
4.4
102

From chaos to clarity, in order.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Order.co users   
+13
It is super easy to use the widget to add items directly from a website to the Order.co cart. The consolidated invoicing has been amazing for our ap team.
Sometimes the replacement product is not exactly the same which has lead to problems in the past.
The platform is so convenient and if an item is out of stock it helps to choose a similar item. Also love the fact that it helps my company save money on materials.
There was an item that was sold out and rather waiting to purchase one from another site Negotiatus purchased a similar item but the wrong version.
Onboarding and training were seamless and well planned. I love that our team is only ordering from the platform and not 3rd party sites.
Not sure where to find how much I've spend on my individual clinic's budget each month.
Negotiatus is an easy way to centralize and secure purchases for a retail business like ours.
I don't like that sometimes tracking takes a while to show up.
I love the ease of adding vendors and products. Also, the customer service is quick, professional and very thorough.
It has been a good experience and i would recommend it.
Very helpful, great and fast feed back when inquiring about an order.
I like the fact that we can get savings and substitutions to fill our orders promptly.
I receive parts and materials to get the jobs done. I receive great service and experience with your highly engaged support team regularly.
What I like the most about Order.com is the accessibility I have to quickly order by category while at the same time being able too see how much spending I have left ton my budget.
Ease of use for every type of user. Centralization of information of supplies order for our business that has multiple locations.
It was helpful for updating budgets, made it easier for accounting due to the invoice process, and helped users buy on one platform (for the items they could find).
It is super easy to use the widget to add items directly from a website to the Order.co cart. The consolidated invoicing has been amazing for our ap team.
Sometimes the replacement product is not exactly the same which has lead to problems in the past.
The platform is so convenient and if an item is out of stock it helps to choose a similar item. Also love the fact that it helps my company save money on materials.
There was an item that was sold out and rather waiting to purchase one from another site Negotiatus purchased a similar item but the wrong version.
Onboarding and training were seamless and well planned. I love that our team is only ordering from the platform and not 3rd party sites.
Not sure where to find how much I've spend on my individual clinic's budget each month.
Negotiatus is an easy way to centralize and secure purchases for a retail business like ours.
I don't like that sometimes tracking takes a while to show up.
I love the ease of adding vendors and products. Also, the customer service is quick, professional and very thorough.
It has been a good experience and i would recommend it.
Very helpful, great and fast feed back when inquiring about an order.
I like the fact that we can get savings and substitutions to fill our orders promptly.
I receive parts and materials to get the jobs done. I receive great service and experience with your highly engaged support team regularly.
What I like the most about Order.com is the accessibility I have to quickly order by category while at the same time being able too see how much spending I have left ton my budget.
Ease of use for every type of user. Centralization of information of supplies order for our business that has multiple locations.
It was helpful for updating budgets, made it easier for accounting due to the invoice process, and helped users buy on one platform (for the items they could find).
It is super easy to use the widget to add items directly from a website to the Order.co cart. The consolidated invoicing has been amazing for our ap team.
Sometimes the replacement product is not exactly the same which has lead to problems in the past.
The platform is so convenient and if an item is out of stock it helps to choose a similar item. Also love the fact that it helps my company save money on materials.
There was an item that was sold out and rather waiting to purchase one from another site Negotiatus purchased a similar item but the wrong version.
Onboarding and training were seamless and well planned. I love that our team is only ordering from the platform and not 3rd party sites.
Not sure where to find how much I've spend on my individual clinic's budget each month.
Negotiatus is an easy way to centralize and secure purchases for a retail business like ours.
I don't like that sometimes tracking takes a while to show up.
I love the ease of adding vendors and products. Also, the customer service is quick, professional and very thorough.
It has been a good experience and i would recommend it.
Very helpful, great and fast feed back when inquiring about an order.
I like the fact that we can get savings and substitutions to fill our orders promptly.
I receive parts and materials to get the jobs done. I receive great service and experience with your highly engaged support team regularly.
What I like the most about Order.com is the accessibility I have to quickly order by category while at the same time being able too see how much spending I have left ton my budget.
Ease of use for every type of user. Centralization of information of supplies order for our business that has multiple locations.
It was helpful for updating budgets, made it easier for accounting due to the invoice process, and helped users buy on one platform (for the items they could find).
Quadient Accounts Receivable by YayPay logo
4.5
33

Smart AR for Smart B2B Finance Teams

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Quadient Accounts Receivable by YayPay users   
avatar
avatar
+9
The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps.
Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
I love the ease and accessibility of using YayPay. Very fast and super simple.
No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections.
The ease of having visuals on one dashboard solely for collections. Being able to empower customers with a link to their statement, account details and invoices.
We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions.
YayPay is straightforward and easy to use and allows me to have transparency into my book of business.
As an AM I need to have clear insights into my customers and if they owe money or when they can expect their next bill, etc.
Im able to immediately see if an email has been open and any responses. If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier.
Quick response times during their early days led to faster integrations into our daily workflows which translated into human efficiencies to tweak and enhance processes upstream.
It is capturing more features all the time and well versed with tight integration to our other systems.
The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps.
Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
I love the ease and accessibility of using YayPay. Very fast and super simple.
No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections.
The ease of having visuals on one dashboard solely for collections. Being able to empower customers with a link to their statement, account details and invoices.
We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions.
YayPay is straightforward and easy to use and allows me to have transparency into my book of business.
As an AM I need to have clear insights into my customers and if they owe money or when they can expect their next bill, etc.
Im able to immediately see if an email has been open and any responses. If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier.
Quick response times during their early days led to faster integrations into our daily workflows which translated into human efficiencies to tweak and enhance processes upstream.
It is capturing more features all the time and well versed with tight integration to our other systems.
The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps.
Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
I love the ease and accessibility of using YayPay. Very fast and super simple.
No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections.
The ease of having visuals on one dashboard solely for collections. Being able to empower customers with a link to their statement, account details and invoices.
We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions.
YayPay is straightforward and easy to use and allows me to have transparency into my book of business.
As an AM I need to have clear insights into my customers and if they owe money or when they can expect their next bill, etc.
Im able to immediately see if an email has been open and any responses. If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier.
Quick response times during their early days led to faster integrations into our daily workflows which translated into human efficiencies to tweak and enhance processes upstream.
It is capturing more features all the time and well versed with tight integration to our other systems.
Sage Network logo
4.2
21

Lockstep is AR automation that works as hard as you do.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Sage Network users   
avatar
avatar
+11
Very quick to respond and always helpful. The software is the best we could find out there to fit our needs and so far, I am happy with it.
I do not we have been charged for some training, which I do not agree with because there have been so many issues with your system.
I can't say enough about how wonderful their staff is to work with. Needless to say I am very pleased with the product and service.
Setting up automated features requires multiple steps and can be confusing.
I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work.
Before implementing the software program, talk to the people that are going to be using it. I cannot rate the value of the product because I have no idea what it cost.
After implementing Anytime Collect, emails are sent automatically and customers can see their overdue invoices. Our Average days outstanding is down to 45 days and our cash flow is much improved.
Also, on the new system, the email block is not long enough.
This product is the biggest and best and should absolutely be considered for any AR collection effort functionality. Just make sure to have honest dialogue on needs and price before committing.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
I'm confident that, as our customers get used to more frequent contact, we will see orders being settled more quickly.
Ability to integrate to Merchant Accounts and Credit Score Agencies. Ability to create agendas and follow ups direct them to my Agents.
We have been trying to invest in a program that would allow us to streamline our AR processes.
It definitely has the majority of the market, integrations and flexibility for most situations aswell.
Very quick to respond and always helpful. The software is the best we could find out there to fit our needs and so far, I am happy with it.
I do not we have been charged for some training, which I do not agree with because there have been so many issues with your system.
I can't say enough about how wonderful their staff is to work with. Needless to say I am very pleased with the product and service.
Setting up automated features requires multiple steps and can be confusing.
I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work.
Before implementing the software program, talk to the people that are going to be using it. I cannot rate the value of the product because I have no idea what it cost.
After implementing Anytime Collect, emails are sent automatically and customers can see their overdue invoices. Our Average days outstanding is down to 45 days and our cash flow is much improved.
Also, on the new system, the email block is not long enough.
This product is the biggest and best and should absolutely be considered for any AR collection effort functionality. Just make sure to have honest dialogue on needs and price before committing.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
I'm confident that, as our customers get used to more frequent contact, we will see orders being settled more quickly.
Ability to integrate to Merchant Accounts and Credit Score Agencies. Ability to create agendas and follow ups direct them to my Agents.
We have been trying to invest in a program that would allow us to streamline our AR processes.
It definitely has the majority of the market, integrations and flexibility for most situations aswell.
Very quick to respond and always helpful. The software is the best we could find out there to fit our needs and so far, I am happy with it.
I do not we have been charged for some training, which I do not agree with because there have been so many issues with your system.
I can't say enough about how wonderful their staff is to work with. Needless to say I am very pleased with the product and service.
Setting up automated features requires multiple steps and can be confusing.
I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work.
Before implementing the software program, talk to the people that are going to be using it. I cannot rate the value of the product because I have no idea what it cost.
After implementing Anytime Collect, emails are sent automatically and customers can see their overdue invoices. Our Average days outstanding is down to 45 days and our cash flow is much improved.
Also, on the new system, the email block is not long enough.
This product is the biggest and best and should absolutely be considered for any AR collection effort functionality. Just make sure to have honest dialogue on needs and price before committing.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
I'm confident that, as our customers get used to more frequent contact, we will see orders being settled more quickly.
Ability to integrate to Merchant Accounts and Credit Score Agencies. Ability to create agendas and follow ups direct them to my Agents.
We have been trying to invest in a program that would allow us to streamline our AR processes.
It definitely has the majority of the market, integrations and flexibility for most situations aswell.
Helcim logo
4.2
23

Billing, Invoicing and Payment Processing with Helcim

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Helcim users   
+11
Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.
I do not work with the system on a regular basis, so my own experience has been the lack of any problems or negative feedback from the people that do use it.
Thank have recommended Helcim to other business owners because their service is exceptional- from the software, to support team to pricing- they cannot be beat.
Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.
I am pleased with the ease of use and helpful staff.
I've use a couple different ones, and they're rather clunky and tricky for our clients to use.
Customer services was excellent. SENSITIVE CONTENT] was very helpful and definitely helped me solve the problem.
Can't really think of anything that I don't like.
The software is an integral part of my business and is reliable, well thought out and has an easy to understand interface for myself and for my customer when they are paying.
I was able to use Helcim easily. When I needed help, customer support was very helpful and professional.
In my opinion the absolute best part of Helcim is their customer service. Whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.
The agent was helpful and professional making sure I had the I needed and offering to talk me through how to make the changes myself if I needed to in the future.
Easy to use, Transparent fees, Great support, Cut the cost buy 60% from the last processor.
My overall experience using the software is amazing. Even when I get stuck in issues, a quick call to customer support and getting in touch with a representative can help alleviate many troubles.
Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.
I do not work with the system on a regular basis, so my own experience has been the lack of any problems or negative feedback from the people that do use it.
Thank have recommended Helcim to other business owners because their service is exceptional- from the software, to support team to pricing- they cannot be beat.
Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.
I am pleased with the ease of use and helpful staff.
I've use a couple different ones, and they're rather clunky and tricky for our clients to use.
Customer services was excellent. SENSITIVE CONTENT] was very helpful and definitely helped me solve the problem.
Can't really think of anything that I don't like.
The software is an integral part of my business and is reliable, well thought out and has an easy to understand interface for myself and for my customer when they are paying.
I was able to use Helcim easily. When I needed help, customer support was very helpful and professional.
In my opinion the absolute best part of Helcim is their customer service. Whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.
The agent was helpful and professional making sure I had the I needed and offering to talk me through how to make the changes myself if I needed to in the future.
Easy to use, Transparent fees, Great support, Cut the cost buy 60% from the last processor.
My overall experience using the software is amazing. Even when I get stuck in issues, a quick call to customer support and getting in touch with a representative can help alleviate many troubles.
Coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed.
I do not work with the system on a regular basis, so my own experience has been the lack of any problems or negative feedback from the people that do use it.
Thank have recommended Helcim to other business owners because their service is exceptional- from the software, to support team to pricing- they cannot be beat.
Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.
I am pleased with the ease of use and helpful staff.
I've use a couple different ones, and they're rather clunky and tricky for our clients to use.
Customer services was excellent. SENSITIVE CONTENT] was very helpful and definitely helped me solve the problem.
Can't really think of anything that I don't like.
The software is an integral part of my business and is reliable, well thought out and has an easy to understand interface for myself and for my customer when they are paying.
I was able to use Helcim easily. When I needed help, customer support was very helpful and professional.
In my opinion the absolute best part of Helcim is their customer service. Whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.
The agent was helpful and professional making sure I had the I needed and offering to talk me through how to make the changes myself if I needed to in the future.
Easy to use, Transparent fees, Great support, Cut the cost buy 60% from the last processor.
My overall experience using the software is amazing. Even when I get stuck in issues, a quick call to customer support and getting in touch with a representative can help alleviate many troubles.
VatPay logo
3.7
3

Recurring Payments, Online Billing and Invoicing for B2B SMB

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.7
    Features
    3.7
    Customer support
    3.7
Pros and Cons from VatPay users   
No pros & cons found
ZarMoney logo
4.7
83

Cloud-based accounting solution for businesses of all sizes

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from ZarMoney users   
avatar
+15
The simplicity is fantastic, especially when you realize that all of the features are useful. There's nothing in Zarmoney that isn't applicable to my daily activities.
They all left me short on one aspect or another, poor invoicing, no quotes, double entry madness. Zarmoney does it all with very little effort on my part.
ZarMoney is very easy to use and perfect for my small businesses. They quickly answered any questions I had although it was so fast and easy to setup so I didn't need much help.
Unable to adequately adjust the dashboard display. No graphic display of data or charts.
I have nothing but good things to say about this company. It is run professionally and has a super support department that is usually fast with replies.
Check template is difficult to adjust. Some items are hard to change at setup.
I have been glad to see they are readily available to help if I have questions.
It is difficult to find /see what items that are inventoried. Don't know how to set up and inventory list.
It's great the ease of use of the software has been the key to speeding up my daily tasks such as invoicing, inventory tracking and reporting.
My experience has been brilliant. Although started to use the application recently it was very easy to get used to it.
I can’t express enough how happy I am with Zarmoney. Try it you will like it.
Wonderful all way from entering my business to running it daily with zarmoney.
I love how detailed everything is and that you can customize so much. It does take a bit to set up when you have many SKU's, but that is with any software.
Ease of use and understanding. I like a lot of the features and reports.
It has almost all the features of Quickbooks for a much more reasonable price. It is simple to learn and their customer service is excellent should you require more assistace.
I like the cost, the customer service and ease of use.
I think the ease of set up, integrated logo into all quotes, invoices. Easy to put footnotes on both quotes and invoices.
Parent |Company Utilizing Zar Money: Landscaping, Lawn Care and Educational Services.
The simplicity is fantastic, especially when you realize that all of the features are useful. There's nothing in Zarmoney that isn't applicable to my daily activities.
They all left me short on one aspect or another, poor invoicing, no quotes, double entry madness. Zarmoney does it all with very little effort on my part.
ZarMoney is very easy to use and perfect for my small businesses. They quickly answered any questions I had although it was so fast and easy to setup so I didn't need much help.
Unable to adequately adjust the dashboard display. No graphic display of data or charts.
I have nothing but good things to say about this company. It is run professionally and has a super support department that is usually fast with replies.
Check template is difficult to adjust. Some items are hard to change at setup.
I have been glad to see they are readily available to help if I have questions.
It is difficult to find /see what items that are inventoried. Don't know how to set up and inventory list.
It's great the ease of use of the software has been the key to speeding up my daily tasks such as invoicing, inventory tracking and reporting.
My experience has been brilliant. Although started to use the application recently it was very easy to get used to it.
I can’t express enough how happy I am with Zarmoney. Try it you will like it.
Wonderful all way from entering my business to running it daily with zarmoney.
I love how detailed everything is and that you can customize so much. It does take a bit to set up when you have many SKU's, but that is with any software.
Ease of use and understanding. I like a lot of the features and reports.
It has almost all the features of Quickbooks for a much more reasonable price. It is simple to learn and their customer service is excellent should you require more assistace.
I like the cost, the customer service and ease of use.
I think the ease of set up, integrated logo into all quotes, invoices. Easy to put footnotes on both quotes and invoices.
Parent |Company Utilizing Zar Money: Landscaping, Lawn Care and Educational Services.
The simplicity is fantastic, especially when you realize that all of the features are useful. There's nothing in Zarmoney that isn't applicable to my daily activities.
They all left me short on one aspect or another, poor invoicing, no quotes, double entry madness. Zarmoney does it all with very little effort on my part.
ZarMoney is very easy to use and perfect for my small businesses. They quickly answered any questions I had although it was so fast and easy to setup so I didn't need much help.
Unable to adequately adjust the dashboard display. No graphic display of data or charts.
I have nothing but good things to say about this company. It is run professionally and has a super support department that is usually fast with replies.
Check template is difficult to adjust. Some items are hard to change at setup.
I have been glad to see they are readily available to help if I have questions.
It is difficult to find /see what items that are inventoried. Don't know how to set up and inventory list.
It's great the ease of use of the software has been the key to speeding up my daily tasks such as invoicing, inventory tracking and reporting.
My experience has been brilliant. Although started to use the application recently it was very easy to get used to it.
I can’t express enough how happy I am with Zarmoney. Try it you will like it.
Wonderful all way from entering my business to running it daily with zarmoney.
I love how detailed everything is and that you can customize so much. It does take a bit to set up when you have many SKU's, but that is with any software.
Ease of use and understanding. I like a lot of the features and reports.
It has almost all the features of Quickbooks for a much more reasonable price. It is simple to learn and their customer service is excellent should you require more assistace.
I like the cost, the customer service and ease of use.
I think the ease of set up, integrated logo into all quotes, invoices. Easy to put footnotes on both quotes and invoices.
Parent |Company Utilizing Zar Money: Landscaping, Lawn Care and Educational Services.
eBizCharge logo
4.5
41

Web-Based Payment Processing Solution for Merchants

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from eBizCharge users   
+15
I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software.
The 4 separate people that I spoke to were useless and refused to answer my questions. They kept trying to transfer me to someone else and refused to answer my questions.
They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.
One of the worst customer experiences I have ever had.
Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape.
Terrible on so many levels. I signed up with Ebiz charge to offer our customers the opportunity to pay by creditcard, where their payment would be directly linked to their invoice.
I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great.
If it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address).
When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.
I have never had issues or problems with this software and that makes me ecstatic. On top of that they have saved us money.
Have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge.
Our customers pay electronic invoices seamlessly with the utmost confidence. The best part is that Century Business Systems fees are lower than our previous merchant service providers.
Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company.
The rate is great for us and there has been no increases yet. I have not had any issues that required calling their team(I guess that's a good sign!)so I cannot rate their customer services.
We have been happy with eBizCharge and functionality of the customer portal.
I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money.
The ease of installation and its usability. It required minimal training.
We encountered two separate integration issues that the Client Services Assistant Manager, Rodney Johnson, resolved with his technical expertise and persistence.
I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software.
The 4 separate people that I spoke to were useless and refused to answer my questions. They kept trying to transfer me to someone else and refused to answer my questions.
They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.
One of the worst customer experiences I have ever had.
Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape.
Terrible on so many levels. I signed up with Ebiz charge to offer our customers the opportunity to pay by creditcard, where their payment would be directly linked to their invoice.
I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great.
If it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address).
When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.
I have never had issues or problems with this software and that makes me ecstatic. On top of that they have saved us money.
Have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge.
Our customers pay electronic invoices seamlessly with the utmost confidence. The best part is that Century Business Systems fees are lower than our previous merchant service providers.
Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company.
The rate is great for us and there has been no increases yet. I have not had any issues that required calling their team(I guess that's a good sign!)so I cannot rate their customer services.
We have been happy with eBizCharge and functionality of the customer portal.
I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money.
The ease of installation and its usability. It required minimal training.
We encountered two separate integration issues that the Client Services Assistant Manager, Rodney Johnson, resolved with his technical expertise and persistence.
I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software.
The 4 separate people that I spoke to were useless and refused to answer my questions. They kept trying to transfer me to someone else and refused to answer my questions.
They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.
One of the worst customer experiences I have ever had.
Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape.
Terrible on so many levels. I signed up with Ebiz charge to offer our customers the opportunity to pay by creditcard, where their payment would be directly linked to their invoice.
I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great.
If it wasn't clear.. the inability to input postal codes made it impossible for us to take payments from new clients as the card was rejected without a postal that matches the billing address).
When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.
I have never had issues or problems with this software and that makes me ecstatic. On top of that they have saved us money.
Have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge.
Our customers pay electronic invoices seamlessly with the utmost confidence. The best part is that Century Business Systems fees are lower than our previous merchant service providers.
Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company.
The rate is great for us and there has been no increases yet. I have not had any issues that required calling their team(I guess that's a good sign!)so I cannot rate their customer services.
We have been happy with eBizCharge and functionality of the customer portal.
I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money.
The ease of installation and its usability. It required minimal training.
We encountered two separate integration issues that the Client Services Assistant Manager, Rodney Johnson, resolved with his technical expertise and persistence.
Ottimate logo
4.0
48

Streamline your accounts payable process

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.1
    Features
    3.8
    Customer support
    4.0
Pros and Cons from Ottimate users   
avatar
+13
The setup and training are so easy, very user friendly. The time saved is also a great aspect to this software.
Invoice reading software makes multiple errors forcing you to reassign products on a daily basis. Even products that have been purchased on multiple occaisions.
This has turned a=out to be a great decision. THe time saved entering invoices as well as the ability to stop duplcates is fantastic.
All in all we spend as much time trying to fix Plate IQ's mistakes as we are saving with it's features.
We love the reports, being able to see price increases in an easy accessible location in the program.
There's no customable report that can be extracted. Only those built in the system.
I like that it reads invoices and puts them in accounts. I like the integrations with Intaact and Cogs-well.
The bill pay feature is still too slow and it takes a lot of time to get to the vendor.
I love how easy it is to upload and export invoices. The accuracy rate is very high and it makes the AP Process for us so easy and also saves us so much time.
NO ONE WANTS TO BE TIED TO A CONTRACT ANYMORE.
Awesome, questions are answered quickly. Reporting is accurate and timely.
Runs real-time updates and automates wonderfully with accounting systems (Xero, QBO).
Another huge benefit is the accounting integration. Plate IQ transfers invoices and payments directly to your accounting software automatically.
User friendly, everyone has very little trouble using the system. Nice to be able to spend more time out of the office.
Great software to manage invoice, cost recipes in real time and manage inventory from your phone.
My favorite feature is that you literally upload a document and then you are done. There is no extra information you have to fill out about the invoice that you're scanning.
The setup and training are so easy, very user friendly. The time saved is also a great aspect to this software.
Invoice reading software makes multiple errors forcing you to reassign products on a daily basis. Even products that have been purchased on multiple occaisions.
This has turned a=out to be a great decision. THe time saved entering invoices as well as the ability to stop duplcates is fantastic.
All in all we spend as much time trying to fix Plate IQ's mistakes as we are saving with it's features.
We love the reports, being able to see price increases in an easy accessible location in the program.
There's no customable report that can be extracted. Only those built in the system.
I like that it reads invoices and puts them in accounts. I like the integrations with Intaact and Cogs-well.
The bill pay feature is still too slow and it takes a lot of time to get to the vendor.
I love how easy it is to upload and export invoices. The accuracy rate is very high and it makes the AP Process for us so easy and also saves us so much time.
NO ONE WANTS TO BE TIED TO A CONTRACT ANYMORE.
Awesome, questions are answered quickly. Reporting is accurate and timely.
Runs real-time updates and automates wonderfully with accounting systems (Xero, QBO).
Another huge benefit is the accounting integration. Plate IQ transfers invoices and payments directly to your accounting software automatically.
User friendly, everyone has very little trouble using the system. Nice to be able to spend more time out of the office.
Great software to manage invoice, cost recipes in real time and manage inventory from your phone.
My favorite feature is that you literally upload a document and then you are done. There is no extra information you have to fill out about the invoice that you're scanning.
The setup and training are so easy, very user friendly. The time saved is also a great aspect to this software.
Invoice reading software makes multiple errors forcing you to reassign products on a daily basis. Even products that have been purchased on multiple occaisions.
This has turned a=out to be a great decision. THe time saved entering invoices as well as the ability to stop duplcates is fantastic.
All in all we spend as much time trying to fix Plate IQ's mistakes as we are saving with it's features.
We love the reports, being able to see price increases in an easy accessible location in the program.
There's no customable report that can be extracted. Only those built in the system.
I like that it reads invoices and puts them in accounts. I like the integrations with Intaact and Cogs-well.
The bill pay feature is still too slow and it takes a lot of time to get to the vendor.
I love how easy it is to upload and export invoices. The accuracy rate is very high and it makes the AP Process for us so easy and also saves us so much time.
NO ONE WANTS TO BE TIED TO A CONTRACT ANYMORE.
Awesome, questions are answered quickly. Reporting is accurate and timely.
Runs real-time updates and automates wonderfully with accounting systems (Xero, QBO).
Another huge benefit is the accounting integration. Plate IQ transfers invoices and payments directly to your accounting software automatically.
User friendly, everyone has very little trouble using the system. Nice to be able to spend more time out of the office.
Great software to manage invoice, cost recipes in real time and manage inventory from your phone.
My favorite feature is that you literally upload a document and then you are done. There is no extra information you have to fill out about the invoice that you're scanning.
Utilmate logo
4.7
3

Comprehensive utility billing solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Utilmate users   
No pros & cons found
LogiSense Billing logo
4.8
16

Leading the usage-based billing economy.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.6
Pros and Cons from LogiSense Billing users   
+3
Overall, EIP is a great product. The company is professional, responsive and flexible...we are very satisfied.
I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to.
EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route.
Deployment is not that much easy and it is hard to adapt the management panel.
It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.
From a business partner point of view the company is professional, responsive and flexible and we could ask no more of them...very satisfied.
Overall, EIP is a great product. The company is professional, responsive and flexible...we are very satisfied.
I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to.
EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route.
Deployment is not that much easy and it is hard to adapt the management panel.
It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.
From a business partner point of view the company is professional, responsive and flexible and we could ask no more of them...very satisfied.
Overall, EIP is a great product. The company is professional, responsive and flexible...we are very satisfied.
I do worry about the long term upkeep & remembering how to add certain items to make the system behave as I need it to.
EngageIP is a great system, and looking back at the handful of other things we considered am very pleased that we took this route.
Deployment is not that much easy and it is hard to adapt the management panel.
It's met our needs for years and their support team has been very helpful. In cases where we found complicated bugs or needed feature additions, they were very responsive.
From a business partner point of view the company is professional, responsive and flexible and we could ask no more of them...very satisfied.
Chargebee logo
4.3
76

Subscription Management & Recurring Billing Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.2
    Customer support
    3.8
Pros and Cons from Chargebee users   
avatar
avatar
avatar
+15
It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.
I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.
It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.
We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system.
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
I loved the interface, and how easy it was to set things up for our subscription-based billing.
The ability to measure and track ARR for a Saas product is critical to our success.
The fact that it integrates with Salesforce means that we can be confident we have an accurate view of our customer's accounts.
Love Chargebee, it makes our accounting a breeze.
Very competent billing and subscription management product.
Chargebee makes it painless to manage subscription billing on top of a payment processor or gateway, along with a modern interface from a team that "gets" SaaS.
Enabling Businesses to Monetize their Subscription Models Effectively.
It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.
I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.
It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.
We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system.
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
I loved the interface, and how easy it was to set things up for our subscription-based billing.
The ability to measure and track ARR for a Saas product is critical to our success.
The fact that it integrates with Salesforce means that we can be confident we have an accurate view of our customer's accounts.
Love Chargebee, it makes our accounting a breeze.
Very competent billing and subscription management product.
Chargebee makes it painless to manage subscription billing on top of a payment processor or gateway, along with a modern interface from a team that "gets" SaaS.
Enabling Businesses to Monetize their Subscription Models Effectively.
It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.
I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated.
The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.
It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience.
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs.
It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive.
Sometimes due to system error invoices get created and get paid, which is not in order. I cannot bill single customer from to supplier.
We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system.
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
I loved the interface, and how easy it was to set things up for our subscription-based billing.
The ability to measure and track ARR for a Saas product is critical to our success.
The fact that it integrates with Salesforce means that we can be confident we have an accurate view of our customer's accounts.
Love Chargebee, it makes our accounting a breeze.
Very competent billing and subscription management product.
Chargebee makes it painless to manage subscription billing on top of a payment processor or gateway, along with a modern interface from a team that "gets" SaaS.
Enabling Businesses to Monetize their Subscription Models Effectively.
Stripe Billing logo
4.7
120

Subscriptions and invoicing for ambitious businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Stripe Billing users   
avatar
avatar
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+15
It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with.
There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges.
It is super easy to get running and use. It has tutorials and forums to help you understand and a great layout which makes everything super accessible.
The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.
It has been an excellent experience and I would recommend it to other small business owners like myself.
Stipe Has Limitations and Difficult to Work With.
However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed.
At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).
Stripe within my business its a winner. From its ease of use to it integrations.
Ability to have a customized online storefront at no cost. Very good friendly and carrying support via chat available 24/7 and responding immediately.
Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have.
On the whole, I'd highly recommend - it integrates beautifully and hides in the background, taking payments for you.
The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.
I personally like them much better then Paypal.
I don't use it for a lot of clients, so wanted something that could be used occasionally but not have to pay a monthly subscription or exorbitant fees. I have been very happy with this solution.
Very easy to set up and a suite of powerful features.
Excellent customer service, top notch. Detailed help (too difficult for me in most cases).
I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.
It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with.
There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges.
It is super easy to get running and use. It has tutorials and forums to help you understand and a great layout which makes everything super accessible.
The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.
It has been an excellent experience and I would recommend it to other small business owners like myself.
Stipe Has Limitations and Difficult to Work With.
However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed.
At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).
Stripe within my business its a winner. From its ease of use to it integrations.
Ability to have a customized online storefront at no cost. Very good friendly and carrying support via chat available 24/7 and responding immediately.
Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have.
On the whole, I'd highly recommend - it integrates beautifully and hides in the background, taking payments for you.
The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.
I personally like them much better then Paypal.
I don't use it for a lot of clients, so wanted something that could be used occasionally but not have to pay a monthly subscription or exorbitant fees. I have been very happy with this solution.
Very easy to set up and a suite of powerful features.
Excellent customer service, top notch. Detailed help (too difficult for me in most cases).
I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.
It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with.
There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges.
It is super easy to get running and use. It has tutorials and forums to help you understand and a great layout which makes everything super accessible.
The only bit about this software that is frustrating is that it takes a while for the money to arrive in your bank.
It has been an excellent experience and I would recommend it to other small business owners like myself.
Stipe Has Limitations and Difficult to Work With.
However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed.
At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).
Stripe within my business its a winner. From its ease of use to it integrations.
Ability to have a customized online storefront at no cost. Very good friendly and carrying support via chat available 24/7 and responding immediately.
Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have.
On the whole, I'd highly recommend - it integrates beautifully and hides in the background, taking payments for you.
The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.
I personally like them much better then Paypal.
I don't use it for a lot of clients, so wanted something that could be used occasionally but not have to pay a monthly subscription or exorbitant fees. I have been very happy with this solution.
Very easy to set up and a suite of powerful features.
Excellent customer service, top notch. Detailed help (too difficult for me in most cases).
I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.