Findmyshift Reviews

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Thanks for the Review Tony!

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No cons were added to this review

Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.

Easy to use, overall we do like it. We like the main page.

Nothing really. It's quite usable for what we need

Everyone can use their phone to clock in and out

It is a very glitchy app and most of the time my team can not sign in and out on it, or they do sign in but when they go to sign out it says they haven’t.

mobile access for staff. recording of staff holidays.

Would be helpful if there was a function that when making an amendment to someones shift it gives the option to map this change across the rota. Currently have to do it manually. also for staff to end holiday request it won't work form the app they have to use the desktop site

Easy to use and not expensive. Recommended.

Nothing really. Sometimes it freezes a bit.

Easily accessibility for the crew members User friendly for scheduling and correcting times.

Sometimes the app won't connect ( on older devices ) not necessarily findmyshifts fault.

Ease of use, Mobile App, Adaptability, Pricing.

Assigning standard hours to a staff member (contracted hours) with a count down of use.

Clean look, easy for staff to see and get updates

Took a while to get used to but is great now.

The design is not confusing and it is easy to see the shifts, I like how you can use filters and hide staff with no shifts.

Sometimes it is hard to hover over and publish the square but not very often, it may be due to poor internet connection.

Online tutorials are good but you need to set the time aside to work through as they can be long winded. Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day. Like the ability to see multiple weeks alongside each other. Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Thanks for the review, Julie!

Love the ease of scheduling shifts and for staff to request leave. Permissions allow you to streamline your scheduling options to your company needs.

No consolidation in reports in the hours section. When entering information into the notes section in employee details, when you update profile the information can sometimes disappear from the notes.

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need...

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It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours. The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Thanks for the review Cal!

Shows shifts with costs instantly for admin users and makes payroll calculations easier than previous software.

Nothing bad in my time using the software. I've watched the training videos and found bits I didn't know it did, which make casual staff holiday pay calculations much easier for example.

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

I would like time off requests to be easier for staff to use.

Thanks for the review, Leonora! Time off requests are now possible through the app, so your staff should find the process easier than having to log in to the desktop site.

Shared access, individual crew login, timesheets, facilities.....so much we love

Would love to see a better mobile app - perhaps that staff can use for timesheets? Also, would love to be able to code time to a job (cost center)

Hi Neil! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

It's easy to use and has a lot of functions

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Hi Trilby! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.

I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?

Thanks for the review, Brett!

Easy to change and send to all employees the updates Time off Requests are easy to track

Clock in times can't be corrected if someone forgets to clock in

Thanks for leaving your review! The time clock times are kept read-only so that they can be used as an audit trail of exactly who clocked-in and out at that time. Of course, this is not going to work for payroll and reporting, which is why payroll and reports all hang off timesheets (approved time clock times). For more information, please see these help articles (or just chat with us live on the site): https://www.findmyshift.com/help/what-happens-if-staff-forget-to-clock-out https://www.findmyshift.com/help/what-is-the-difference-between-time-clock-data-and-timesheet-data https://www.findmyshift.com/help/how-do-i-change-the-times-on-time-clock-report I hope this helps!

Simple to access and use. Mobile access for all users. Easy to edit and change. Access from anywhere

Could be a little more intuitive. Repeating different individual rota every few weeks or months does not seem possible.

Thanks for the review, Daniel!

It's simple to use. The reports help us ensure we are meeting minimum shift requirements and rostering the correct number of hours. I like that it's simple because that keeps the cost low. That was very important for me when selecting this product. I didn't need all the bells and whistles that we wouldn't use.

It should definitely allow you to save many different templates and use them whenever needed.

Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Thanks for the review Wouter! To coordinate your leave cycle, visit Settings > Time off and change the date next to "Holiday year begins". I hope this helps!

Logic process. Simple language, At the start I did contact support by chat and they were responsive, efficient and quickly got us processing our information. I was really impressed. We have had no need to contact support since we first implemented find my shift.

I would like to be able to block some information from managers, for example pay rates. Notes on staff. It would be better that all managers could not see all staff and other mangers information.

It's very easy to use. Creating a roster is easy to do with multiple layout options and roles. The app is very simple to use.

We would like to be able to improve the unavailability option to be able to be split to times rather than juts a full.