Litmos Pricing

Before Litmos which was introduced to me by our HRIS inside sales person my company didn't have an LMS. So anything was going to be better than coordinating training from a bunch of different providers and then tracking it all manually. Litmos' training on their system is simple and fun. They're people really understand employee engagement and seek to cultivate that out of the gate. The system is customizable, easy to set up and cost efficient. It also integrates well with my HRIS and our content providers.

The file size limitation is bothersome but other than that I have no complaints.

Wow, great feedback! I'm glad to know that Litmos has helped your company excel your training program and has replaced your manual processes. Wishing you all the best and happy holidays! Allison

The learner interface is clean and fairly modern, it worked with our company branding. I had a good experience with our sales rep who pushed the customer service department to respond when I couldn't get help with several major issues.

Too many bugs, inaccurate data, buttons not working, reports are lacking - we had to pull out our own numbers manually, terrible customer service - had to contact them several times to get a response (this was over a 2 week period) and then waited 4-5 days for them to get back to me with an answer about a bug. Had 2 different webinars set up to address issues and no one showed up, we had to call them...

Read more

We apologize that you have experienced issues regarding our products and services. Our dev team works countless hours to guarantee that all bugs are fixed in a timely manner, and our support team is always here to help. Those are some of the reasons why Litmos has been rated a Top LMS for many years. Unfortunately since you have not provided your name and company, we aren't sure how to help get some of these issues resolved. Please contact your Account Manager so that we can work closer with you so that you have a better experience with us moving forward. Best, Allison

Have used it for offering paid customer product training on our products. Has 1000+ users in the system right now. Pricing is reasonable.

Too much manual work steps due to lack of integration / APIs for automation. No support for a "subscription" model with renewable access to a number of courses (ie. recurring revenue model). Poor responsiveness towards extension requests.

Hi there, That is unfortunate that you will be switching learning platforms after using Litmos for 3 years. I would encourage you to set up some time to review our system with your dedicated Account Manager and see what we can do to help you reconsider this switch. As always, our award-winning support team is here to assist at any time as well. Cheers, Allison

We have been using Litmos since they launched. The software is easy to use. That's about the only pro

- The product is unstable. Our learners will come across issues all the time. Litmos' support dept is not helpful at all (you will get templated responses that are not useful at all). - Unscheduled maintenance causes havoc - Custom domains do not support https (pretty much unusable with Chrome now) - New pricing they've introduced is 1000% of what used to be.

Hi Mat, I will make sure our product team receives this feedback. Our support team works hard 24/7 to make sure our customer's are well served. Please reach out to your Account Manager at any time if you need additional support. Best, Allison

The LMS has many features that I'm really happy with and somewhat easy to use, like setting up teams, content creator is great and met all my expectations. Manual bulk uploading new starts and leavers isn't difficult, looking forward to linking this to the HR system.The main feature for me was the number of courses available for everyone, via PC, Tablet or Phone.

You are buying a shell of an LMS, in its basic form but SAP Litmos don't get it ready for you. The support given heavily rely on you watching the LMS learning courses that either don't always make sense or you find that you need software to make the changes you want.The SAP Litmos approach is, they are here to help provide you with the information on "How to do it", but the work is done by you. The "DoJo learning" is helpful and can sometimes save you from contacting support, but it isn't always clear and results in functions being left in limbo (like Gamification, LMS theme etc)

- The most important feature of the software which is very helpful for the administrators to upload new learning content for the new employees to be successful and get knowledge on company policies on network, security, behavioral, etc. - The most important feature of the application is to conduct exams and score employees on the tests conducted and evaluate the next steps for the employee. The manager can then look into the next possible certifications the employee should be targeting and get certified in the area.

- The tool can be more intuitive and make it more comfortable for all the new employees who are new to the tool as well. - The product team can include more features on the tool like taking surveys, making content more strictly accessible for several teams based on the hierarchy model in the company. - The tool is a little expensive than the one's available in the market

We are pleased that Litmos is virtual, which allows our employees to access the software from anywhere there is an Internet connection. It also has a low-budget mobile application. The design of the system can be tailored to integrate with the company's software, giving it the appearance of being more part of the organization than just machinery. The user feel is wonderful. The tiles look great and the system is simple to use.

I would like custom reports to be sharable with other users of the system, rather than having to export them and then share them. The procedure for building the course could be more efficient. It is simple to package the contents into class and course packets. The question is where do you write effectively in the various memory blocks. There is no built-in spell checker. The window for making copy is small. We started developing our material in Litmos, but then incorporated it into the course.

Very affordable, many features are included in low subscription levels which are great compared to the competitors, great support staff, easy to use, allows for many different file types to be imported, includes a good eCommerce solution as well as many plugins for external management.

If you need to move people between teams, there is no way to do so. You will need to create a new user in the destination with the same credentials and same course assignments, and then delete that user from the source. The interface customization requires a bit of CSS if you really want to go beyond simply modifying colors. The servers tend to struggle some with very large files if users are international as we received some complaints of excessive buffering from users in Japan. That was at the very extreme side and was to be expected.

It has options for customizing courses to adapt them to the needs of our company. Allows quick and easy access from anywhere and at any time. Provides reports with real-time information on the progress of participants in the training process. The ability to upload videos as part of the evaluation process is very useful. It works in different operating systems, which provides versatility.

So far the only thing that I think should be considered for its use is the cost, which can be high depending on the size of your company.

Easy build out and flexibility to use modules in multiple courses. Learning paths for course combinations make compliance training easy. However the two things that stand out a Pro 1) Customer Service/Support is over the top. Every time we have had a question or something wasn't as we thought it should customer and support is amazingly fast in response time and thorough in making sure we were back on track. 2) The reporting—you can build just about any report you can think of and trust me we have pushing the envelope.

Hard to come up with a con that is exclusive to Litmos that other do better or offer. My biggest issue is with the pricing model of the industry as a whole, but it's still not a con since Litmos has more flexibility in their model to (kind of) meet our needs. I'm nit picking now but I wish we could turn off (hide) some of the fields in the registration page rather than just make them optional. As a company we already have the person information and data for the registrant so the page is unnecessarily messy. (I told you I was nit picking. )

Litmos was price-effective, easy to deploy. Litmos provided Reports on adoption, Test Scores & track everything in one please

Litmos was less user friendly & can offer better customer support

Litmos has a very clean user interface, and loading course materials and SCORM packages are simple.

No central content repository, limited access to style sheets for custom design elements. It's an expensive platform, to begin with but feel nickeled and dimed with many recent features coming with individual price tags, and it feels like recent updates are showing Litmos a bit out of touch with advancing needs of LMS users, especially users who train external clients and students.

Thank you for the review and we are delighted that you enjoy our clean interface and the simplicity of the platform. Please note that you can speak with your Account Manager if you ever need additional assistance or tips and tracks. Litmos is known for not being as expensive as many other LMS's, but has many more capabilities, and all of our industry and customer awards add to this notoriety. Cheers, Allison

We when first started our small business this was a good alternative for us. There were very few light users LMS plans available.

The price. Their prices kept going higher and higher and we had no alternative other than discontinuing our subscription. Not great customer support. We had to follow up more than once before our account was closed.

Hi Nikkol, We appreciate your feedback regarding pricing. The more we add new features, functionalities, product releases and members to our ever-growing team, it is a natural occurrence for pricing to occasionally increase. With that said, our award-winning LMS is known for being more cost-effective than many of the other 1,200 vendors in the space. Best of luck and hopefully you will consider Litmos again the future. Allison

From day one, we've worked with a great team at Callidus who've helped us build out an incredible tool that adds value to our Sales team each day. We enjoyed the ability to brand our tool with the Lenovo look and feel. We've made this tool our own and continue to add new business departments (and one day, more Geos). Pros: overall look and feel, search capabilities, customizable homepage, a large amount of space for our content.

Some limited functionality without an app for Android OS. In the beginning of the implementation process we were told there was an app, yet after drilling into the iOS app we found it to be pretty sparse and not worth utilizing.

Cost - you are comfortably priced compared to other systems. Support - your support has always been good, emails replied to within a day. Certificates - pdf auto creation is a big plus. Reports - reports are good. modules that can be used in different courses is great. ability to email and communicate in system is good. dashboard - is good, nicely planned and works well. marking assessments - nice to assign tutors and let them mark online.

Video having to handbrake is frustrating and even after video is slow. Embedding from you tube video is also slow, needs video and audio functionality. FTP ftp upload for video/audio. having to manually upload each video is painful assessment we'd love ability to weight questions. assessment builder is a bit clumsy. Provide a search for questions. a way to use them in more than one assessment. drop...

Read more

The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files. I like being able to easily view my video before actually making my courses available. The User interface for students is attractive and easy to navigate. I like the turnkey certificate availability as well. The price is reasonable and great for people like me who prefer to experiment with different options before a real launch. The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.

The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this. I do not see the link that is needed to post the courses on my website. I would like to have courses available in the library to show availability and still charge a separate fee. It is not clear how to charge subscription fees as opposed to single one time charges. I had some other challenges about the listing that I can't remember right now.

Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing.

Litmos is easy to use overall. We can define our own learning paths, make classes active or inactive and quickly add or deactivate users.

The Customer Support is not very good. We had an issue with many of the Litmos provided videos not playing and found out weeks later that those particular videos had been dropped. The ones that were they were replaced with were okay but not as good as what we lost and it took too long to find this out. We also had an access issue supposedly due to an unpaid bill but we had the paid receipt and provided numerous times before access was granted again.

This system is very user-friendly and straightforward to get up and running with. It comes with a lot of great features, options for automating complex processes, and publishing content in it is a dream. Everything launches in-frame, so there is no need to explain to your users how to shut off their popup blockers, it looks beautiful on mobile browsers, and it's just generally fun and easy to use.

Although we are still very much in the learning and setup phase of our implementation, Litmos's ability to support content and team structures in several languages seems more like a work-around than a product designed to support a multilanguage environment. I know they're working on enhancing multilanguage support and functionality, but it could be better. Also, I wish you could easily rearrange the team structure.

easy technology with seamless implementation, customization to your needs, reporting available for most anything you want to measure, can use all kinds of different mediums that are easy to upload and use, cost to value is more than other systems researched, best online help I've ever seen

would love to see more delineation in privileges allowing me to customize for my company's use and specific needs

The number one reason this was the chosen software at two different orgs I worked with was the price point. It is one of the least expensive options out there.

Features were lacking compared to other similarly priced options. Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response. Integration with other systems was clunky, and minimal assistance/support for API was available. Admin side of the LMS was not overly intuitive and was a bit cluttered. Lots of co-dependancies across features, which results in the need to pay for additional non-standard features despite them being presented as standard throughout demos.

I love the look and interface of Litmos, it's fresh, very up-to-date ... for all the complete reporting module, it's exceptional, the whole system works almost as if you were using a tutorial, it's very simple and animated ... I like how easy it is to upload information such as Power Point presentations, videos, recordings and scorm ... the price is very competitive, it has no comparison with other services. The support teams, sales and account management are incredible.

the integration with other systems is not as efficient, the personalized reports can improve, I feel that they are very limited or difficult to create, some modules of the program are not so intuitive , in the security module, configuring the privileges of the users can cause a bit of confusion.

The price is right. It's super easy to scale your license allotment up or down with training demand. The UI is simple and easy to use. Reports are exactly what you would expect. Bulk user management is as easy and flexible as it gets!

Sometimes we have to collate a couple different reports to get all of the columns we need in one report. Not the end of the world, but it takes some tinkering to figure out which reports have exactly the right information in them.

Teaching our team how to use the website was pretty self explanatory and required minimal training. We love all of the Litmos training content that is available as courses for employees to complete and add to their achievements. It's also pretty neat having a customizable dashboard and personalized Litmos website.

Litmos has badges and points but no one really seems to use or care about these features. Also, adding an external learning record seems to be more complicated than necessary.

Customer support is amazing and super responsive. The platform is user and mobile friendly and intuitive

Doesn't always have the functionality we need but they are always open to our suggestions and implement many of them

Hi Leslie, Thank you for your feedback. We're delighted that you've found Litmos easy to use and intuitive. Have a wonderful day! Jennifer Martin, Litmos by CallidusCloud