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Paycom Logo

The only HR and payroll software built on a single database

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Paycom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Paycom overview

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Based on 1166 verified user reviews

What is Paycom?

Paycom is a payroll solution offering key features such as direct deposit, online time clock, timesheet management, payroll management, W-2 preparation, and payroll reporting, among others.

Who uses Paycom?

Reviews for Paycom come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Non-Profit Organization Management (7%), and Health, Wellness and Fitness (5%). The most frequent use case for Paycom cited by reviewers is payroll (70% of reviewers).

What do users say about Paycom pricing?

Some reviewers find Paycom reasonably priced compared to larger competitors and appreciate its cost-effectiveness for small businesses. However, some users report hidden fees, expensive modules, and a complex pricing structure that reduces overall value for money.

Starting price

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Pros & Cons

Process Implementation

Payroll

Timecard and Timesheet

Tracking

High and unclear pricing structure

Inefficient request handling

Paycom’s user interface

Ease of use rating:

Paycom pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(60)
3-4(389)
5(717)

What do users say about Paycom?

Paycom is a payroll solution offering key features such as direct deposit, online time clock, timesheet management, payroll management, W-2 preparation, and payroll reporting, among others.

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Who uses Paycom?

Based on 1,166 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Nonprofit Organization Management
Health, Wellness and Fitness
Education Management
Others

Use cases

Payroll
Time Clock
Human Resources
Direct Deposit Payroll
Onboarding

Paycom's key features

GetApp's analysis of 151 verified user reviews collected between July 2021 and January 2025 identifies Paycom's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers appreciate Paycom's Direct Deposit feature for its convenience and efficiency. They report that it eliminates the need for manual check handling and ensures timely payments. Users highlight the ease of setup and the ability to manage multiple accounts. They find it helpful that employees can enter and modify their own information, reducing errors. Some users mention the added fees for wire transfers as a drawback, but overall, they value the secure and paperless payroll process Paycom provides. Of the 59 Paycom users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.

See related user reviews

“Convenience: Direct deposit provides a convenient way for employees to receive their wages. Instead of receiving a physical paycheck and having to visit the bank to deposit it, employees can have their earnings automatically deposited into their bank accounts. This eliminates the need for manual handling of checks, reduces the risk of lost or stolen checks, and saves employees time and effort. It is a secure method of payment.”
RE

Rachel E.

Payroll Manager

“Paycom makes it super easy to change where portions of your check are going and to set up direct deposit for multiple accounts.”
CB

Catherine B.

E-Learning Specialist


Online time clock

Users report that Paycom's Online Time Clock is straightforward and easy to use. They appreciate the ability to clock in from various locations, including mobile devices, which is particularly useful for remote workers. Reviewers indicate that the capability helps prevent bottlenecks and ensures accurate time tracking. They also value the geo-fencing capability and the convenience of correcting missed punches. Some users mention occasional system downtime, but overall, they find it essential for managing employee time efficiently. Of the 33 Paycom users who gave detailed accounts of their use of Online Time Clock, 97% rated this feature as important or highly important.

See related user reviews

“Having this web based time clock allows us to prevent bottlenecks around the fixed time clock when dozens of employees start work at the same time. Additionally, we can still have it set up so that the employee must be on-site using the company's WiFi to ensure they are actually present when they clock-in & clock-out.”
CS

Corey S.

General Manager

“It allows employees to be able to clock in from anywhere not just at a central kiosk.”
TO

Trina O.

Payroll Specialist


Timesheet management

Reviewers find Paycom's Timesheet Management user-friendly and convenient. They appreciate the ability to view and manage timesheets easily, request punch edits, and track hours worked. Users highlight the integration with third-party systems and the ease of approving time-off and punch change requests. Some mention the lack of methods to link schedule allocations as a drawback, but overall, they value the transparency and efficiency Paycom provides in managing timesheets. Of the 37 Paycom users who gave detailed accounts of their use of Timesheet Management, 95% rated this feature as important or highly important.

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“I supervise one direct report and therefore approve their hours and timesheet. Paycom makes it easy to see the hours inputted in their timesheet as an overview/bird's eye view. Paycom automatically emails me when their timesheet is ready for review. ”
LB

Leila B.

Program Manager

“You can see your current timesheet, as well as all previous timesheets in a format that is very easy to view and request changes if needed.”
JM

Josh M.

Biomedical Equipment Technician


Payroll management

Users report that Paycom's Payroll Management ensures accurate and timely payments. They appreciate the automation of the payroll process and the ability to view and approve paychecks before processing. Reviewers highlight the helpful warnings that prevent mistakes and the ease of accessing pay stubs and attendance records. Some users mention the complexity of navigating the system without additional fees, but overall, they find Paycom's payroll management capabilities reliable and efficient. Of the 58 Paycom users who gave detailed accounts of their use of Payroll Management, 93% rated this feature as important or highly important.

See related user reviews

“I really like the payroll process features. It's really hard to make mistakes because Paycom has a lot of helpful warnings throughout the process. Ex: the system will tell you if an active employee is missing from the transaction”
SC

Sierra C.

HR Manager

“As an employee, it is very easy to view current and past pay stubs. I also like the "Approve My Check" feature which allows you to review upcoming paychecks before they are processed in case of an error.”
SV

Sara V.

Associate Veterinarian


W-2 preparation

Reviewers appreciate Paycom's W-2 Preparation for its convenience and efficiency. They report that it allows for electronic preparation and delivery of W-2 forms, saving time and reducing the need for paper. Users highlight the ability to store and review W-2s at any time and the instant notifications for any errors. They find it helpful that Paycom handles the tax forms automatically, making the process simple and accessible for employees. Of the 44 Paycom users who gave detailed accounts of their use of W-2 Preparation, 91% rated this feature as important or highly important.

See related user reviews

“Paycom provides you with your W2 and they al see I store your previous years for ypu to reference back.”
KS

Kristin S.

Event set up

“You can safely store and review at anytime. Also instant notification if info is incorrect. ”
TT

Taneisha T.

Former Production Supervisor


Payroll reporting

Users find Paycom's Payroll Reporting valuable for managing payroll expenses and ensuring compliance. They appreciate the variety of reports available and the ability to customize them. Reviewers indicate that the capability helps with financial record-keeping, data analysis, and decision-making. Some users mention the complexity of creating custom reports, but overall, they value the streamlined reporting process and the ease of accessing payroll-related information. Of the 47 Paycom users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.

See related user reviews

“Payroll reporting is the best, really helps me when am back checking old payrolls and makes that very easy and faster in no time”
AA

Ayomide A.

Customer service representative

“Payroll Reporting is the "heart" of any HRIS platform. The automatic and sample reports are more than enough of what is needed. ”
KT

Kelly T.

Director, HR Support Services


All Paycom features

Features rating:

Approval process control
Benefits dashboard
Real-Time updates
Real-Time data
Provider management
Budgeting/Forecasting
Progress tracking
Candidate management
Orientation workflow management
Cash flow management
Online benefits enrollment
Clock in/out
COBRA administration
Leave tracking
Identity verification
HSA/FSA administration
HIPAA compliant
Corporate/Business
Health insurance administration
For mobile
FMLA administration
Customizable templates
Dashboard
Data security
Employment screening
Employee time tracking
Employee self service
Drag & drop
Employee engagement
Education verification
Employee benefits administration
Electronic forms
Attendance management
Attendance tracking
Team management
Time & expense tracking
Sick leave tracking
Resume database
401(k) tracking
Onboarding
Self service portal
Time tracking
Mobile access
Learning management
Tax compliance
Employee database
HR management
Employee portal
Activity dashboard
Performance management
Document management
Employee management
Expense tracking
Tax calculation
Benefits management
Reporting & statistics
Applicant tracking
Time off management
Compliance tracking
Role-Based permissions
Reporting/Analytics
Employee onboarding
Customizable reports
Wage garnishment
Real-Time reporting
Data import/export
Compensation management
Vacation/Leave tracking
Calendar management
Employee profiles
Learner portal
Access controls/permissions
Approval workflow
Training management
Data visualization
Punch card
Ad hoc reporting
Mobile app
Check printing
Mobile learning
Geofencing
Recruitment management
Asynchronous learning
Course management
Third-Party integrations
Alerts/Notifications
Compliance management
Task management
Reminders
Time off requests
Auto update
Availability management
Assessment management
API
Learning paths/tracks
Policy management
Feedback management
Course tracking
Customizable branding
SCORM compliance
1099 preparation
360 degree feedback
Built-in course authoring
Shift swapping
Goal management
Audit management
Multi-Country
Break management
Performance metrics
Workflow management
Tests/Assessments
Employee scheduling
Biometric recognition
Process/Workflow automation
Regulatory reporting
Reimbursement management
Billable & non-billable hours
Benefits administration outsourcing
Benchmarking
Reporting/Project tracking
Resource allocation & planning
Batch processing
Resume search
Retirement plan management
Risk management
Background screening
Schedule distribution
Scheduled/Automated reports
Automated scheduling
Screening services integration
Progress reports
Business process automation
Project planning/scheduling
Budget management
Performance review management
Bonus management
Real-Time monitoring
Real-Time notifications
Blended learning
Receipt management
Candidate profiles
Records management
Recruiting firms
Billing & invoicing
Reference checking
Referral management
Electronic payments
Talent pool
Task scheduling
Archiving & retention
Application management
Analytics
Tenant screening
Alerts/Escalation
AI copilot
Ad hoc query
Activity tracking
Accounting integration
Time tracking by client
Timer
ACA reporting
Trend analysis
User management
Video conferencing
Visual analytics
Web-based deployment
Search/Filter
Searchable database
Secure data storage
Self assessment
Automated receipt matching
Self-paced learning
Shift management
Shift scheduling
Audit trail
Single sign on
Skills assessment
Social learning
Split deposits
SSL security
Status tracking
Summary Reports
Surveys & feedback
Synchronous learning
Talent management
Criminal history verification
For nonprofits
Forecasting
Forms management
Fraud detection
GDPR compliance
Credit card management
Goal setting/tracking
Gradebook
Group scheduling
Corrective and preventive actions (capa)
Help desk management
Corporate card
Historical reporting
Content management
Content library
Configurable workflow
Incident management
Individual development plans
Instant Check
Electronic signature
eLearning companies
Duplicate detection
Drug & health screenings
Employee handbook
Document storage
Discussions/Forums
Disability insurance administration
Digital signature
Deduction management
Data verification
Employment Eligibility Verification
Data synchronization
Environmental compliance
Expense claims
Data connectors
FDA compliance
Customizable forms
Financial analysis
Customizable fields
Internal hr
Messaging
Mileage tracking
Collaboration tools
Mobile alerts
Class scheduling
Certification tracking
Mobile receipt upload
Monitoring
Multi-Currency
Multi-Language
Multi-Location
Multi-State
Offboarding
Certification & licensing
Online applications
Categorization/Grouping
Organizational charting
Career development
OSHA compliance
Overtime calculation
Internal talent mobility
Interview management
Invoice management
ISO compliance
Job Application Management
Job board
Job description management
Job posting
Knowledge base management
Labor cost calculator
Labor cost reporting
Labor forecasting
Labor management
Competency management
Learning & development
Compensation statements
Compensation plan modeling
Communication management
Life insurance administration
Market data analysis

Paycom awards

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Paycom integrations (87)

Integrations rated by users

We looked at 1,166 user reviews to identify which products are mentioned as Paycom integrations and how users feel about them.

Integration rating: 4.2 (6)

So far Indeed has the biggest pool of applicants and it is for us to be able to streamline our processes and have Indeed integrated in Paycom so we can have everything centralize and we do not need to manage a few platforms. Also, it makes.

The paycom partnership with indeed saved us a ton of money from not sponsoring job positings.

we have indeed already, it feels like an extra step. This has made recruiting more complex.

KN

Krystyna N.

Talent Acquisition and Benefits Manager

1/3

Paycom customer support

What do users say about Paycom customer support?

Customer support rating:

We analyzed 137 verified user reviews to identify positive and negative aspects of Paycom customer support.

The majority of users highlight Paycom's responsive and knowledgeable customer service, often praising dedicated account reps.

A significant portion of users appreciate the quick response times and ease of reaching support when issues arise.

Broad user base values the personalized assistance during onboarding and ongoing support tailored to company needs.

A limited number of users report inconsistent support quality, slow response times, and frequent changes in assigned reps.

Support options

Knowledge base
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about Paycom's customer support, check out the review snippets below.

“They have excellent customer service reps that are constantly available to help with any questions and were even available to be on site for a lot of the transition.”

SM

Sarah M.

Asst. Director

“Paycom also has excellent customer service, providing me with a dedicated rep that I can call anytime. ”

JY

Jenna Y.

HR Manager

“Direct customer service sometimes lacks skills, but part of that is due to the fact that there are so many new features and add ins being released right now that their customer service team seems a little behind the curve of indepth knowledge. ”

TB

Tony B.

Director of Human Resources

Paycom FAQs

Q. Who are the typical users of Paycom?

Paycom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Paycom used for?

Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees.


Q. What are the benefits of using Paycom?

Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees.


Q. What languages does Paycom support?

Paycom supports the following languages:
Czech, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Portuguese, Portuguese, Romanian, Spanish, Turkish


Q. Does Paycom support mobile devices?

Paycom supports the following devices:
Android, iPad, iPhone


Q. Does Paycom offer an API?

No, Paycom does not have an API available.


Q. What level of support does Paycom offer?

Paycom offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

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