TextRecruit Pricing, Features, Reviews & Comparison of Alternatives

TextRecruit

Communicate with Candidates Using Text Message, Chat and AI

4.47/5 (53 reviews)

TextRecruit overview

What is TextRecruit?

iCIMS TextRecruit is a candidate and employee engagement platform that uses text message, live chat, and artificial intelligence to help you hire better people, faster. It's the first and only platform to centralize all talent communication, allowing recruiters and HR to manage relationships with their talent throughout the entire employee lifecycle.

It serves as a central hub for the world’s most decentralized teams and enables conversation management and tracking across multiple mediums. From sourcing, to scheduling, interviewing, onboarding, benefits, emergency preparedness, and project management, TextRecruit consolidates consumer messaging applications and turns them into one enterprise communication platform to simplify and streamline communications easily, securely, and reliably.

TextRecruit’s value extends beyond its messaging capabilities. It holds the largest dataset of 160-character job conversations in the world, giving clients access to real-time analytics to leverage throughout their talent strategy. It also has the widest partner network in the industry and is a trusted partner to the largest HR Technology providers; easily integrate your existing systems, like your ATS, HRIS, job board and LinkedIn. With customization, automation, and compliance in mind, this is the most effective communication solution for HR.
www.icims.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Canada, Europe, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
TextRecruit screenshot: Create, schedule, send, reply, and report on text message recruiting campaigns from any web browser or mobile device.iCIMS TextRecruitTextRecruit screenshot: Report on you and your team's performance. See how response rates are changing over time, and which messages are driving the most engagement.TextRecruit screenshot: Manage and track your conversations inside an inbox just like email.

TextRecruit reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.5
  4.5
Jose Watson

Modern Recruitment Communication

Used daily for 2+ years
Reviewed 2019-04-08
Review Source: Capterra

TextRecruits customer service is outstanding and the user design is easy! You can organize candidates by job titles and campaigns. An app can be downloaded to your smart device to allow for communication with candidates as needed. We have been able to successfully set up large hiring campaigns and keep candidates updated on where they are in the hiring process. We also use it for orientation and interview reminders by scheduling text to be sent out prior. Overall it has been an important tool to add to our recruiting tool box.

Pros
It's a web-based system that has a Google extension that allows new candidates to be quickly added without navigating away from your current page. The campaign system is also a positive feature that allows for drip marketing campaigns.

Cons
I would like to be able to include GIFs into some of our campaigns but this function isn't possible yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jose Watson

Great program for recruitment and HR functions & processes.

Used daily for 2+ years
Reviewed 2018-03-30
Review Source: Capterra

Able to increase my ability to reach out to candidates, maintain communication and reduce time-to-fill after incorporating this software into our recruitment strategy and process.

Pros
The ease to capture contact information and schedule text or campaigns. The extension incorporates well while sourcing and managing the candidate experience through our employees first 90 days of employment.

Cons
Would love to be able to capture more info through the extension besides number, maybe name(first and last).

Response from TextRecruit


Glad it's working well for you Jose! We'll pass on the feedback about the extension.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Suzette Dollar

Super useful (with integration to ICIMS)

Used daily for 6-12 months
Reviewed 2019-03-19
Review Source: Capterra

Our failure to respond to interview scheduling requests went down by at least 50% during our busiest hiring season!

Pros
Allows us to quickly connect with a candidate to schedule, let them know we're running late, or even inquire why they haven't responded to communication. It is easy, on the fly, with a simple click of the phone number right in the software you're working in! TextRecruit can pick up a number in any open Chrome page and start a conversation, but where it shines for us is the integration with ICIMS, our ATS (applicant tracking system). Not only can you individually text, but anywhere you could bulk send emails in the ATS, you can now bulk send texts!

Cons
Can be time consuming building campaigns without the bulk text edit of our ATS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EDDIE RAY

Great experience!

Used daily for 1-2 years
Reviewed 2019-12-12
Review Source: Capterra

Pros
The set up, training and implementation was so simple. The TextRecruit team was there each step of the way and are awesome to work with. Very simple to create users. Easy for users to adopt. Templates are a huge timesaver for the team. Scheduling and drip messaging is the best, as we work with employees all across the U.S.

Cons
Sometimes team members have trouble finding someone in the search bar and then have to recreate the user. The away message is no longer working for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rex Pickar

Good idea, features, and cost effective. Processes, reporting, and extra features can be a struggle.

Used weekly for 1-2 years
Reviewed 2018-04-02
Review Source: Capterra

Improved candidate experience, easy way for our team to connect with candidates that may not be active on email, ability to text silver medalist candidates, and alternate uses to text groups (like a group of interns).

Pros
Ability to have quick back-and-forth conversations with recruiters. Makes for a strong candidate experience when the candidates engage.

Cons
The reporting capabilities are not good. Also, we've had some "glitches" in the process, and it's been challenging to figure out where the misses are. Therefore, it's a heavy amount of trial and error.

Response from TextRecruit


Thank you Rex! Glad TextRecruit is working for you! We'll pass on the feedback about the reporting issues to our product team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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TextRecruit pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact iCIMS for detailed pricing information.

TextRecruit features

API
Customizable Branding
Employee Management
Employee Onboarding
Recruitment Management
Reporting & Statistics

Activity Dashboard (387 other apps)
Activity Tracking (235 other apps)
Applicant Tracking (295 other apps)
Automatic Notifications (361 other apps)
Customizable Reporting (287 other apps)
Data Import/Export (270 other apps)
Employee Database (251 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Performance Management (225 other apps)
Real Time Reporting (242 other apps)
Reminders (252 other apps)
Self Service Portal (275 other apps)
Third Party Integration (306 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for TextRecruit

Key features of TextRecruit

  • Job posting
  • Candidate management
  • Interview management
  • Artificial intelligence technology
  • Real-time employee satisfaction monitoring
  • Personalized text messages
  • Automatic responses
  • Assessments
  • Communication management
  • Compliance management
  • Customizable branding
  • Employee management
  • Real-time candidate monitoring
  • Sentiment analysis
  • Template management
  • Automated scheduling
  • Recruiting management
  • API integrations
  • Chat
  • Reporting & analytics
  • Automated campaigns
  • Task management
  • Contact management
  • Inbox management
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Benefits

Attract, capture, and nurture more talent by enabling job seekers to text or chat-in and apply to your career openings from anywhere.

Allow job seekers to chat with a live or AI-powered recruiter directly on your career site. Embed your personalized JobChat link, answer candidates' questions, and reduce your drop-off rate.

Personalize text messages to multiple candidates in your ATS at once and reach them faster than ever. Our clients are seeing a 37% response rate in 12 minutes on average.

Save recruiters’ time by automating sourcing, screening and scheduling so they can focus on what they do best - evaluate fit and build relationships.

No more chasing down employees to have their paperwork done. Leverage AI to help automate your onboarding process - the faster it gets done, the sooner your new hires can start adding value to your organization.

Real-time analytics give users insight into their personal and team performance.