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Reward Gateway

Employee engagement and recognition platform for enterprises

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Table of Contents

Reward Gateway - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Reward Gateway overview

What is Reward Gateway?

Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

The platform showcases individual and team achievements through a real-time feed, allowing employees to interact via comments and likes. Employees can send customized eCards to recognize colleagues and celebrate milestones. Users can create videos and content pages to share company news, deliver messages to segmented audiences, and send push notifications and live alerts to increase engagement. Reward Gateway comes with a library of editable survey templates, which allows human resource teams to collect employee feedback and measure the effectiveness of employee engagement programs through custom surveys.

Reward Gateway includes an employee discount module which enables managers to distribute in-store as well as online vouchers and retailer discount schemes. Employees can download the branded mobile application to join voluntary benefits programs, access vouchers and cashback offers, and manage online shopping activities.

Key benefits of using Reward Gateway

Brings together communications, recognition, perks, and more into a single employee engagement platform for a streamlined experience

Customizes the platform to reflect each organization’s culture and needs, supporting unique employer branding

Offers a wide range of engagement tools, including reward and recognition, employee surveys, wellbeing support, and employee discounts

Provides in-depth analytics to track platform usage, measure engagement, and inform strategy across all employee groups

Starting price

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Pros & Cons

Reward System

Employee Engagement

Customer Support

Approval Process

Reward Gateway’s user interface

Ease of use rating:

4.5

(345)

Reward Gateway pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(8)

3-4(119)

5(218)

What do users say about Reward Gateway?

Reward Gateway is a recognition and rewards platform with features and functionality that allow us to efficiently manage and administer our program.

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Who uses Reward Gateway?

Based on 345 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services

Food & Beverages

Information Technology and Services

Hospital & Health Care

Others

Use cases

Employee Recognition

Employee Engagement

Human Resources

Employee Communication Tools

Internal Communications

Reward Gateway's key features

Most critical features, based on insights from Reward Gateway users:

Rewards catalog

4.2

(30)

Manager-to-Employee recognition

4.2

(29)

Peer-to-Peer recognition

4.3

(28)

Reporting/Analytics

3.9

(20)

Employee reward programs

4.1

(9)

Survey builder

4.4

(12)

All Reward Gateway features

Features rating:

4.4

(345)

Skip logic

5.0

(1)

Progress tracking

4.0

(1)

Content management

5.0

(1)

Communication management

5.0

(1)

Single sign on

4.0

(1)

Chat/Messaging

4.5

(2)

Self service portal

5.0

(4)

Benefits management

4.0

(4)

Benchmarking

4.0

(1)

Pulse surveys

4.0

(1)

API

5.0

(1)

Program management

5.0

(1)

Reporting & statistics

4.0

(1)

Employee recognition

5.0

(8)

Onboarding

4.7

(3)

Data analysis tools

3.4

(10)

Employee database

4.3

(13)

eCards

4.0

(20)

Data import/export

3.8

(11)

Recognition tracking

3.6

(17)

Multi-Language

4.5

(2)

Awards management

5.0

(2)

Question branching

3.8

(6)

Goal setting/tracking

4.7

(3)

Feedback management

4.5

(2)

Performance management

2.8

(5)

Activity/News feed

3.8

(6)

Employee onboarding

4.2

(5)

Newsletter management

4.0

(1)

Surveys & feedback

4.0

(1)

Customizable branding

5.0

(2)

Customizable templates

2.3

(3)

Calendar management

4.0

(2)

Survey/Poll management

4.0

(3)

Goal management

4.0

(2)

Mobile access

2.4

(5)

Real-Time data

(0)

Real-Time analytics

(0)

Question piping

(0)

Question library

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Response validation

(0)

Rewards program

(0)

Scheduled messaging

(0)

Scheduling

(0)

Social recognition

4.0

(4)

Tagging

(0)

Third-Party integrations

(0)

URL customization

(0)

Visual analytics

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

Blogs

(0)

Collaboration tools

(0)

Commenting/Notes

(0)

Customizable questions

(0)

Customizable reports

(0)

Digital signage

(0)

Employee Communities

(0)

Employee directory

(0)

Employee engagement

(0)

Employee management

(0)

Employee portal

(0)

Employee profiles

4.0

(1)

Engagement tracking

4.0

(2)

File sharing

(0)

Gamification

(0)

Health monitoring

(0)

HR management

(0)

Incentive management

(0)

Mobile alerts

(0)

Mobile app

(0)

Mobile survey

(0)

Multi-Channel distribution

(0)

Negative feedback management

3.0

(3)

Nominations

2.8

(4)

Offboarding

(0)

Reward Gateway awards

Employee Communication Tools

79/100

Reward Gateway alternatives

Reward Gateway

4.5

(345)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.5

Achievers

4.8

(2.9K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Vantage Circle

4.7

(5.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Workhuman

4.8

(2.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Reward Gateway integrations (39)

Integrations rated by users

We looked at 345 user reviews to identify which products are mentioned as Reward Gateway integrations and how users feel about them.

BambooHR

Integration rating: 5.0 (1)

“Automatic API. No need to manually make updates on the platform itself. It makes it easier on small companies like us who don't have the necessary bandwidth to make manual updates.”

Alyssa F.

Sr. HR Generalist

Blink

Integration rating: 5.0 (1)

Microsoft Azure

Integration rating: 5.0 (1)

Google Analytics 360

Integration rating: 3.0 (1)

ADP Workforce Now

Integration rating: 2.0 (1)

Reward Gateway customer support

What do users say about Reward Gateway customer support?

Customer support rating:

4.4

We analyzed 28 verified user reviews to identify positive and negative aspects of Reward Gateway customer support.

A significant portion of users highlight attentive, friendly, and quick customer support, especially during onboarding and troubleshooting.

A minority of users report slow responses, lack of follow-up, and difficulty accessing consistent or knowledgeable support staff.

Support options

Knowledge base

Email/help desk

Chat

Phone support

24/7 (live rep)

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about Reward Gateway's customer support, check out the review snippets below.

“We had an amazing implementation specialist and anytime we ask for help in the chat feature, we receive immediate support.”

Teresa F.

Vice President

“I am confident that the software and product by itself would not achieve the excellent results that we have seen first hand if it were not for the outstanding customer support. ”

Michael M.

President and CEO

“Implementation has been a struggle and support has not been readily accessible from one person so questions have to be reviewed from the beginning. ”

Jennifer F.

Workforce Development Manager