EZRentOut Reviews

EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

The onboarding process could be streamlined so much easier

Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.

It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.

There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.

Hi Gianna, We apologize that you had to face so much inconvenience with our product. Do let us know how we can improve your experience with us. If you require another round of onboarding sessions then do let us know and someone will definitely reach out to you. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at support@ezrentout.com. We look forward to hearing back from you

It is absolutely wonderful to have the feeling of being the supreme CEO of the rental world with just a few clicks. I love how this cloud-based all-in-one software takes care of tracking every piece of my rental equipment. It's like having my own army of virtual assistants working for me!

Although the integration with other platforms is fantastic, sometimes I feel like my relationship with them becomes too close. It's like they're conspiring against me to make me fall so in love with this platform that I can't live without it. But hey what can you do, I guess that's a small price to pay for being a teacher for hire.

The ability to be able to customize any report or form. Support is great!

That you are not able to search orders through the PO Numbers.

Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.

From time to time there are glitches. There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .

Hi Terri, thank you for taking the time to review EZRentOut. We are always open to new ideas and we're looking forward to hearing your suggestions. Thanks!

adding things to cart and notify the concerned parties

its easy to integrate with any of the services application and it uses latest technologies like AWS

The mobile app with scanning features. Ease of use.

Not much so far. Pretty solid software with great features.

Hi Sylvain, thank you for taking out the time to review EZRentOut. We're glad that your are liking our product. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

There are A TON of settings that allow you to customize the software to exactly what you want.

Sometimes there are too many settings/options and they're not really organized the best. If I know a setting needs to be changed, I have to sort through all of them.

Hi David, thank you for submitting a review on EZRentOut. The team here at EZRentOut is thrilled to hear such good feedback. If you have trouble navigating our system, or in finding what you need you can schedule a demo with our product specialist. They will walk you through the customization options available in our system. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

It's fast and easy to use for our customers and staff!

I would like to see a POS function along with the current interface.

I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.

I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at support@ezrentout.com. We look forward to hearing more from you. We hope to serve you even better in the future.

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory. I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.

My only complaint would be the design of the software (aesthetically speaking)

Hi Jordan, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to manage your inventory efficiently. I have forwarded your feedback regarding our design to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Inteface, user experience, easy to use, constant improvement

menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Hi Rodrigo, thank you for taking out the time to review EZRentOut. We're glad that your team is liking our software. I have forwarded your feedback regarding our reportings and the design to the product team and they will be looking into it. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.

Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

Hi Preston, thank you for taking the time to review EZRentOut. Securing our customer's data is our number one priority and we take all the necessary steps required to ensure it. We're really glad that you like our product and if you're in need of any assistance or have suggestions for us, please reach out yo our support team at support@ezrentout.com.

The inventory management, accounting, customer portal, and product website are excellent. EZ to use, customize, and the customer service is great.

Haven't found anything I don't like. Any changes I've requested, the product team quickly makes adjustments.

What attracted us to this software was the ability to minimize the admin hours for our rentals. With the equipment scheduling, we know exactly what we have available at any given date.

The web interface is a bit clunky. There is a LOT of customizing to get set up. We're working though it, but the learning curve is more than we were hoping for.

Hi Ben, Thank you for taking out time to write us a review. We're delighted to hear that we could minimize the admin hours for your rentals and were able to assist you with the best of our abilities. If you encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.

There are multiple possibilities organizing items and bundles. The Add-Ons are very nice. You can follow constantly how items are being used and rented

Few options in order to design the webstore. In the webstore there is not possibility of checking availability items individually. It would be nice if clients could know when items are available in a calendar

Hi Fabian, thank you for taking the time to review EZRentOut. We are always working on improving the user experience of our product and customer feedback helps us with that. Our product team is working on webstore enhancements. Purpose of these enhancements is to provide users with more options/themes when designing their custom webstores. Also, we have a 'View by availability' filter on our...

Read more

First it's Cloud based. We started out using another rental software that was way to complexed for our newly formed rental business. Soon found out we were only using about 10% of its features. We paid $950 for onboarding ($O with EZRentOut) The monthly fee is about 1/2 of the other. But most of all we can access the system from multiple devices, no so with the other company.

No way to set up weekend rates. No way to just print orders directly to the printer without first creating a PDF File then printing it.

Hi Harold, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our software is helping you to grow your business. Customers are our priority and we believe in assisting them throughout so that they are comfortable in our system's environment. The product team is looking into 'weekend rates' feature and will update you regarding it as soon as possible. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order

Lacks credit and debits notes...........

EZRentOut lives up to it's name. It is easy to use and all the functions and selections make sense to the tech savvy and the not so tech savvy user. The mobile app is great. Speed is better then normal for online software. Set-up is straight forward and flexible. There are plenty of options for customization. Integration with Xero accounting system is a big positive for us.

The charge out rate structure is different to what were we using, ie weeks/days rather than weeks/part weeks, but we just altered our system to match, not a major.

Dear Carl, We are glad you took out time to provide us with your feedback and are delighted to hear you felt EZRentOut lives up to its name. If you face any concerns in the future, feel free to email us at support@ezrentout.com, and our customer success department would love to assist you.

Ease of use. Great customer service. Keeps us organized.

Literally nothing. Had one issue and it was resolved quickly

Hi Tristan, thank you for taking out the time and reviewing EZRentOut. We're glad our software is helping you to keep everything organized. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software. The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything. Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well! Integration of Quickbooks!

I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!

Hi Nick, we appreciate you taking the time to review EZRentOut. We're really glad that our system is making it easy for you to run your business. Also, I have passed on your feedback regarding the mobile app to the product team. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

Continuos Evolution Ease of use Highly customizable

Not a perfect clientside UI

Hi Peter, thank you for taking the time to review EZRentOut. If you have any specific suggestions regarding our product's UI, please share them with our support team, We're always working on improving our product and your feedback will help us with that.

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.